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Job Description

Every day, our teams innovate across the world of finance. We collaborate to work smarter, while making a difference. We believe in diversity and inclusivity, giving a voice to everyone on the team. And we celebrate our success together. If you want to make an impact in fintech, we'd like to know: Are you FIS?

About the role:

We are a group of professionals committed to helping our partner financial institutions reduce consumer fraud across their client base. Our primary goal is to improve consumer experience while minimizing exposure to fraud losses. Our team is currently looking for a Fraud Analytics Analyst to join our Fraud Transaction Monitoring Team. In this role, you will be responsible for data analytics including rule writing to prevent fraud as well as general performance reporting for the FIS Retail Digital Payment Products (Primarily Zelle and BillPay).

Please note: This is a full-time role with a required hybrid schedule in our Little Rock office.

Hours: Monday - Friday 8:00 am to 5:00 pm, or 9:00am to 6:00pm

About The Team:

The Digital Payments Fraud Analytics team is made up people who are passionate about reducing consumer fraud within our partner financial institution's client base. Our primary goal is to maximize our financial institution's consumer experience while simultaneously limiting exposure to fraud losses.

What You Will Be Doing:

• Data/trend analysis
• Fraud strategy and transaction monitoring rule development
• Maintaining existing fraud strategies
• Process improvements
• Create and maintain team reporting
• Ad hoc data reporting

What You Bring:

• Bachelor's degree in relevant field of study
• Proficiency in Microsoft Office Suite
• Fluent in English; Strong written and verbal communication skills
• Adaptability, a drive to learn, and strong problem-solving skills
• Ability to work well independently and within a team

Bonus If You Have:

• Microsoft Excel skills are a must have
• Prior data analysis experience
• SQL coding skills
• Python coding skills - not required, but nice to have

What We Offer You:

• Competitive salary and excellent benefits
• The chance to work on some of the most challenging, relevant issues in financial services & technology
• A broad range of professional education and personal development possibilities - FIS is your final career step!
• Time to support charities and give back to your community
• A work environment built on collaboration, flexibility, and respect
• Student Loan Repayment Program: FIS will PAY OFF participants' undergraduate loan balance over 10 years of service! Eligibility starts after one year of tenure in the program. The benefit applied to undergraduate student loans for US-based degrees and must be in the employee's name.

*Current and future sponsorship are not available for this position*

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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