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Online Order Associate Jobs in Minnesota (NOW HIRING)

SCHEELS associates talk-the-talk, and walk-the-walk, with the best product and expert training in ... Deliver customer orders to the curbside pick up locations * Communicate with leadership and other ...

Online Order Fulfillment

Eden Prairie, MN · On-site

$16.75 - $22.25/hr

Scheels associates talk-the-talk, and walk-the-walk, with the best product and expert training in ... Deliver customer orders to the curbside pick up locations * Communicate with leadership and other ...

Mid-Shift, Closing Location Walmart Supercenter #1020 1550 BLAKE AVE, ALBERT LEA, MN, 56007, US Job Overview Online Order Filling associates have one focus: to fill and dispense online orders. They ...

Opening, Morning, Mid-Shift, Closing Location Walmart Supercenter #1657 150 WESTERN AVE NW, FARIBAULT, MN, 55021, US Job Overview Online Order Filling associates have one focus: to fill and dispense ...

Opening, Morning, Mid-Shift, Closing Location Walmart Supercenter #982 1130 W FRONTAGE RD, OWATONNA, MN, 55060, US Job Overview Online Order Filling associates have one focus: to fill and dispense ...

Mid-Shift, Closing Location Walmart Supercenter #1038 2103 STATE ST N, WASECA, MN, 56093, US Job Overview Online Order Filling associates have one focus: to fill and dispense online orders. They ...

Opening, Morning, Mid-Shift, Closing Location Walmart Supercenter #3233 2025 PAUL BUNYAN DR NW, BEMIDJI, MN, 56601, US Job Overview Online Order Filling associates have one focus: to fill and ...

Opening, Morning, Mid-Shift, Closing Location Walmart Supercenter #2937 12080 HIGHWAY 169 W, HIBBING, MN, 55746, US Job Overview Online Order Filling associates have one focus: to fill and dispense ...

Opening, Morning, Mid-Shift, Closing Location Walmart Supercenter #5976 11505 ULYSSES ST NE, BLAINE, MN, 55434, US Job Overview Online Order Filling associates have one focus: to fill and dispense ...

Opening, Morning, Mid-Shift, Closing Location Walmart Supercenter #1722 1221 E MAIN ST, MARSHALL, MN, 56258, US Job Overview Online Order Filling associates have one focus: to fill and dispense ...

Opening, Morning, Mid-Shift, Closing Location Walmart Supercenter #1929 1308 HIGHWAY 33 S, CLOQUET, MN, 55720, US Job Overview Online Order Filling associates have one focus: to fill and dispense ...

Opening, Morning, Mid-Shift, Closing Location Walmart Supercenter #1577 1315 HIGHWAY 25 N, BUFFALO, MN, 55313, US Job Overview Online Order Filling associates have one focus: to fill and dispense ...

Opening, Morning, Mid-Shift, Closing Location Walmart Supercenter #2352 2101 2ND AVE SE, CAMBRIDGE, MN, 55008, US Job Overview Online Order Filling associates have one focus: to fill and dispense ...

Opening, Morning, Mid-Shift, Closing Location Walmart Supercenter #1577 1315 HIGHWAY 25 N, BUFFALO, MN, 55313, US Job Overview Online Order Filling associates have one focus: to fill and dispense ...

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Online Order Associate information

What is an online order associate?

Online Order Associates are retail employees responsible for processing, packing, and preparing customer orders made through a company’s website or app. They often locate products in-store, ensure the accuracy of each order, and make sure items are packed securely for pickup or delivery. These associates may also handle customer inquiries about orders and work closely with other store departments to ensure efficient workflow. Their role is crucial in providing a smooth online shopping experience for customers.

What are the key skills and qualifications needed to thrive as an online order associate?

To thrive as an Online Order Associate, you need attention to detail, organizational skills, and basic computer literacy, typically supported by a high school diploma or equivalent. Familiarity with order management systems, barcode scanners, and inventory software is commonly required. Strong communication, time management, and the ability to work efficiently in a team make someone stand out in this position. These skills ensure accurate and timely order processing, which directly impacts customer satisfaction and business efficiency.

What are some typical challenges online order associates face during peak shopping seasons, and how can they manage them effectively?

During peak shopping seasons, Online Order Associates often encounter high volumes of orders, increased pressure to meet tight deadlines, and the need to maintain accuracy despite a fast-paced environment. Effective time management, strong attention to detail, and clear communication with team members are crucial for success. Many companies provide additional training and support during these periods, and associates often work closely with logistics and customer service teams to ensure smooth order fulfillment and customer satisfaction.

What is the difference between Online Order Associate vs Customer Service Representative?

AspectOnline Order AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentRetail or warehouse settings, handling online ordersCall centers, retail stores, or remote
Industry UsageRetail, e-commerce companiesVarious industries including retail, telecom, and service sectors
Primary FocusProcessing online orders, updating order statusAssisting customers with inquiries, resolving issues

Online Order Associates primarily focus on processing and managing online orders within retail or e-commerce environments, while Customer Service Representatives handle a broader range of customer inquiries and support. Both roles require strong communication skills and familiarity with customer service tools, but their daily tasks and work settings differ.

Online Order Fulfillment

Scheels

Eden Prairie, MN • On-site

$16/hr

Part-time

Re-posted 22 days ago


Scheels rating

7.2

Company rating: 7.2 out of 10

Based on 283 frontline employees who took The Breakroom Quiz

123rd of 738 rated retailers


Job description

Do you love sports, fitness, fashion or the outdoors? SCHEELS can turn your passion into a rewarding career through our extensive business and product training.
SCHEELS is a leader in the sporting goods industry - driven to create the best experience in the USA for our customers. SCHEELS boasts the largest selection of sports brands in America-offering world-class brands, special attractions, and unmatched customer service.
SCHEELS empowers our associates to become experts in exceeding the needs and expectations of our customers. SCHEELS associates talk-the-talk, and walk-the-walk, with the best product and expert training in the sporting goods industry. Mentorship and professional development training are a focus throughout your entire career.
Responsibilities:
  • Shop, organize, and collect products to complete customer orders
  • Accurately track product locations in the Order Management System
  • Provide exceptional customer service as customers pick up their items
  • Deliver customer orders to the curbside pick up locations
  • Communicate with leadership and other team members to resolve problems or questions
  • Maintain a clean and organized work area
  • All other duties as assigned

Requirements:
Customer Service
  • Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine "Thank you"

Culture
  • Approach daily tasks, projects and follow-up communication with energy and sense of urgency
  • Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact
  • Show respect and appreciation for others and Scheels
  • Arrive to work and meetings 10 minutes early

Team Mentality
  • Genuine interest and action in helping others before yourself, regardless of recognition or reward

Teach-ability
  • Consistent eagerness to listen, learn, apply knowledge and accept critical feedback
  • Ability to adapt to a changing work environment
  • Ability to apply concepts of basic math, grammar, punctuation and spelling

Dress Code
  • Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners

Efficiency
  • Demonstrate pride and ownership of their work while meeting expected deadlines

Education & Experience:
The ideal candidate will have a minimum of a high school diploma, or general education degree (GED); 1-3 months of related experience or training; or equivalent combination of both.
Physical Requirements/Lifting Requirements:
Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.
Heavy work - Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
Scheels cares about the health and safety of our Associates. Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury.
Benefits:
To see a full list of benefit offerings from Scheels visit scheels.com/careers
EQUAL EMPLOYMENT OPPORTUNITY
Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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