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Online Grocery Shopper Jobs in Decatur, IL (NOW HIRING)

Kroger

Online Grocery Pick-Up Clerk

Decatur, IL · On-site

$14.50 - $17.25/hr

Any experience as a personal shopper or in a production oriented or warehouse environment, stocking shelves, or experience as a cashier Essential Job Functions: Online Grocery Pick-Up Clerk working ...

TradeJobsWorkforce

Grocery Store Stocker

Buffalo, IL · On-site

$14.75 - $17.50/hr

As a Grocery Store Stocker, you will be responsible for supporting store operations and assisting customers, including: stock shelves and maintain product displays. assist customers with finding ...

Help at Home

Home Care Aide - driving required

Clinton, IL · On-site

$18.75 - $21/hr

Apply online or in person! As a Home Care Aide, you'll work 1-on-1 with your clients inside their ... Provide Safe and timely transportation to run errands, grocery shopping, and/or accompanying your ...

Help at Home

Home Care Aide - driving required

Lincoln, IL · On-site

$18.75 - $21/hr

Apply online or in person! As a Home Care Aide, you'll work 1-on-1 with your clients inside their ... Provide Safe and timely transportation to run errands, grocery shopping, and/or accompanying your ...

Help at Home

Home Care Aide - driving required

Edinburg, IL · On-site

$18.75 - $21/hr

Apply online or in person! As a Home Care Aide, you'll work 1-on-1 with your clients inside their ... Provide Safe and timely transportation to run errands, grocery shopping, and/or accompanying your ...

Help at Home

Home Care Aide - driving required

Bement, IL · On-site

$18.75 - $21/hr

Apply online or in person! As a Home Care Aide, you'll work 1-on-1 with your clients inside their ... Provide Safe and timely transportation to run errands, grocery shopping, and/or accompanying your ...

Help at Home

Home Care Aide - driving required

Hammond, IL · On-site

$18.75 - $21/hr

Apply online or in person! As a Home Care Aide, you'll work 1-on-1 with your clients inside their ... Provide Safe and timely transportation to run errands, grocery shopping, and/or accompanying your ...

Help at Home

Home Care Aide - driving required

Maroa, IL · On-site

$18.75 - $21/hr

Apply online or in person! As a Home Care Aide, you'll work 1-on-1 with your clients inside their ... Provide Safe and timely transportation to run errands, grocery shopping, and/or accompanying your ...

Help at Home

Home Care Aide - driving required

Moweaqua, IL · On-site

$18.75 - $21/hr

Apply online or in person! As a Home Care Aide, you'll work 1-on-1 with your clients inside their ... Provide Safe and timely transportation to run errands, grocery shopping, and/or accompanying your ...

All JobsOnline Grocery Shopper JobsOnline Grocery Shopper Jobs in Decatur, IL

Online Grocery Shopper information

See Decatur, IL salary details

$12

$16

$21

How much do online grocery shopper jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for online grocery shopper in Decatur, IL is $16.49, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $17.74 per hour, depending on experience, location, and employer.

What does an online grocery shopper do?

Online grocery shopper positions refer to jobs at supermarkets that gather items for a customer’s online order, or a personal shopper who makes grocery purchases for their clients. As a supermarket online grocery shopper, you process customer orders from the internet, pulling items from store shelves, and bagging them for pick up within a specific timeframe. You may also be responsible for contacting the customer if there is a problem with their order. Some online grocery shoppers are independent contractors who provide personal shopping services to clients. In this role, you discuss shopping needs with your client to determine what they need to be purchased, and then you place the order through a supermarket's website or other grocery retailer's site, making sure to buy everything on the client’s list. Depending on the client's preference, you may have the groceries delivered or drive to the store to pick them up.

What does an online grocery shopper do?

An online grocery shopper is responsible for selecting and packing groceries for customers who place their orders online. They carefully review each order, pick the requested items from store shelves, and ensure that products are fresh and undamaged. These shoppers may also communicate with customers if substitutions are necessary and prepare the groceries for delivery or in-store pickup. Attention to detail and time management are crucial skills in this role.

What are the key skills and qualifications needed to thrive as an online grocery shopper?

To excel as an Online Grocery Shopper, you need attention to detail, time management skills, and a basic understanding of grocery products, typically with a high school diploma or equivalent. Familiarity with order fulfillment software, handheld scanners, and mobile inventory systems is often required. Strong communication, reliability, and the ability to work efficiently under pressure help individuals stand out in this role. These skills ensure accurate order fulfillment, timely deliveries, and high customer satisfaction in a fast-paced retail environment.

What are some common challenges faced by online grocery shoppers, and how can they be managed?

Online Grocery Shoppers often encounter challenges such as locating out-of-stock items, meeting tight order deadlines, and ensuring the accuracy of customer orders. To manage these challenges, shoppers need to stay organized, communicate effectively with both supervisors and customers, and be adaptable when substitutions are necessary. Familiarity with store layouts and inventory systems can also help streamline the shopping process and reduce errors.

What is the difference between Online Grocery Shopper vs In-Store Grocery Associate?

AspectOnline Grocery ShopperIn-Store Grocery Associate
CredentialsNo formal certifications requiredNo formal certifications required
Work EnvironmentRemote or warehouse-based, working with online ordersPhysical store environment, assisting customers on the sales floor
Employer & Industry UsageUsed by online grocery delivery services and supermarketsCommon in retail grocery stores and supermarkets
Search & Comparison IntentOften compared for job duties, pay, and work setupCompared for in-store roles, customer interaction, and physical tasks

The Online Grocery Shopper primarily focuses on selecting and packing groceries for online orders, often working remotely or in warehouses. In contrast, the In-Store Grocery Associate works directly in retail stores, assisting customers and stocking shelves. Both roles are essential in the grocery industry but differ mainly in work environment and daily tasks.

More about Online Grocery Shopper jobs

What job categories do people searching Online Grocery Shopper jobs in Decatur, IL look for?

The top searched job categories for Online Grocery Shopper jobs in Decatur, IL are:

What cities near Decatur, IL are hiring for Online Grocery Shopper jobs?

Cities near Decatur, IL with the most Online Grocery Shopper job openings:

Online Grocery Shopper jobs near you
Infographic showing various Online Grocery Shopper job openings in Decatur, IL as of August 2026, with employment types broken down into 65% Full Time, 32% Part Time, 1% Temporary, and 2% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $34,304 per year, or $16.5 per hour.

Online Grocery Pick-Up Clerk

Kroger

Decatur, IL • On-site

$14.50 - $17.25/hr

Part-time

Re-posted 26 days ago

Key responsibilities

  • Select and gather products for customers' online orders with attention to freshness and quality.

  • Assemble customers' online orders, process coupons and payment, and deliver and load orders into customers' cars.

  • Communicate with customers regarding order substitutions or exceptions and ensure order accuracy.

Kroger rating

6.0

Company rating: 6.0 out of 10

Based on 4,471 frontline employees who took The Breakroom Quiz

61st of 124 rated grocery stores

Job description

Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality. Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that makes customers want to return to on-line shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Minimum Position Qualifications:

  • Ability to work without supervision
  • Ability to read shelf tags
  • Basic math skills (i.e., counting, addition, and subtraction)
  • Excellent oral/written communication skills

Desired Previous Experience:
  • Any experience as a personal shopper or in a production oriented or warehouse environment, stocking shelves, or experience as a cashier

Essential Job Functions:

       Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and gathering products for customers' on-line orders in the most efficient manner with attention to freshness and quality.

       In-Store Grocery Shopper initiates and completes selection process for customers' on-line orders.

       Online Grocery Pick-Up team is responsible for assembling customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up.

       In-Store Grocery Shopper will scan and bag orders on the go while following all bagging standards.

       E-Commerce team including Online Grocery Pick- Up associate communicates any substitutions or exceptions to customer's order at time of pick-up.

       Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.

       Adhere to local, state, and federal laws, food safety procedures, and company guidelines.

       Receive customers' orders from Order Selector according to guidelines, store products in optimal temperature zones.

       Read and follow directions given in the note section

       Ensure quality and freshness of all items chosen

       Communicate with customers via a portable phone and respond to calls in a professional and timely manner

       Retrieve each customer's order from all staging locations and ensure order accuracy, load order into customers' cars

       Pick-Up Clerk should provide a positive customer service experience that makes customers want to return to on-line shopping.

       Process the orders through the point of sale (POS) system

       Follow policies and procedures to determine appropriate substitutions in the event of an out-of-stock

       Maintain organization and cleanliness of staging areas and equipment

       Report pricing, scanning, and item location discrepancies and invalid temperature types to the store e-Commerce supervisor

       Inspect equipment and notify store Pick-Up supervisor or other store management of items in need of repair

       Perform required opening and closing procedures

       Assist in training new e-Commerce team members

       Meet/exceed productivity standards

       Ability to work cooperatively in high paced and sometimes stressful environment.

       Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.

       Ability to act with honesty and integrity regarding customer and business information.

       Ability to follow directions and seek assistance when necessary to resolve customer and business issues.

       Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.

       Must be able to perform the essential job functions of this position with or without reasonable accommodation.

What Kroger employees say

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About Kroger

Sourced by ZipRecruiter

Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names. At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®. We are committed to creating #ZeroHungerZeroWaste communities by 2025

Industry

Supermarkets and grocery stores

Company size

10,000+ Employees

Headquarters location

Cincinnati, OH, US

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