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Online Grocery Associate Jobs in Normal, IL (NOW HIRING)

Kroger

Online Grocery Pick-Up Clerk

Normal, IL

$14.75 - $17.25/hr

Valuable associate discounts on purchases, including food, travel, technology and so much more ... Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and ...

Kroger

Online Grocery Pick-Up Clerk

Morton, IL

$14.25 - $17/hr

Valuable associate discounts on purchases, including food, travel, technology and so much more ... Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and ...

Kroger

Online Grocery Pick-Up Clerk

Washington, IL

$14.25 - $16.75/hr

Valuable associate discounts on purchases, including food, travel, technology and so much more ... Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and ...

Kroger

Grocery Clerk

Washington, IL · On-site

$14.25 - $16.75/hr

Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service ... From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the ...

Kroger

Grocery Clerk

Normal, IL

$14.75 - $17.25/hr

Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service ... From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the ...

Kroger

Grocery Clerk

Bloomington, IL

$14.25 - $17/hr

Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service ... From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the ...

Kroger

Grocery Clerk

Morton, IL · On-site

$14.25 - $17/hr

Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service ... From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the ...

Kroger

GROCERY-NITE/CLERK

Washington, IL · On-site

$14.25 - $16.75/hr

From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the ... Valuable associate discounts on purchases, including food, travel, technology and so much more.

Walmart

Online Order Filling Team Associate

Normal, IL · On-site

$15 - $28/hr

Mid-Shift, Closing Location Walmart Supercenter #1125 300 GREENBRIAR DR, NORMAL, IL, 61761, US Job Overview Online Order Filling associates have one focus: to fill and dispense online orders. They ...

Meijer, Inc.

Grocery Team Leader

Normal, IL · On-site

$18.45 - $27.05/hr

As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development.

Meijer

Grocery Team Leader

Normal, IL · On-site

$18.45 - $27.05/hr

As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development.

Meijer

Grocery Team Leader

Normal, IL

$18.45 - $27.05/hr

As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development.

Family Dollar

Customer Service Associate I

Bloomington, IL · On-site

$13.75 - $19/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

customer service associate

East Peoria, IL · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate

Bloomington, IL · On-site

$14 - $19.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate

Bloomington, IL · On-site

$14 - $19.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

customer service associate

East Peoria, IL · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate I

Bloomington, IL · On-site

$14 - $19.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate I

Bloomington, IL · On-site

$14 - $19.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

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All JobsOnline Grocery Associate JobsOnline Grocery Associate Jobs in Normal, IL

Online Grocery Associate information

See Normal, IL salary details

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$19

How much do online grocery associate jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for online grocery associate in Normal, IL is $16.41, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $18.32 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to be an online grocery associate?

To thrive as an Online Grocery Associate, you need attention to detail, basic math skills, and familiarity with inventory management, usually with a high school diploma or equivalent. Experience with handheld scanners, order fulfillment systems, and basic POS software is typically required. Strong time management, customer service, and teamwork skills help associates excel in a fast-paced environment. These abilities ensure accurate order fulfillment, high customer satisfaction, and efficient store operations.

What is an online grocery associate?

Online Grocery Associates are retail employees responsible for fulfilling online grocery orders. They pick, pack, and sometimes help prepare customer orders for pickup or delivery, ensuring accuracy and freshness. These associates work in grocery stores or warehouses and may also assist with inventory, stocking, and customer service. Their role is essential in supporting the growing demand for online grocery shopping and providing a convenient experience for customers.

What challenges do online grocery associates face and how can they be managed?

Online Grocery Associates often work in a fast-paced environment where accuracy and efficiency are crucial. Common challenges include managing multiple orders simultaneously, ensuring product quality while picking items, and meeting strict delivery or pickup deadlines. Effective time management, attention to detail, and strong communication skills with team members and supervisors can help overcome these challenges. Many stores offer training and digital tools to help associates track orders and stay organized throughout their shifts.

What is the difference between Online Grocery Associate vs In-Store Grocery Associate?

AspectOnline Grocery AssociateIn-Store Grocery Associate
Work EnvironmentRemote or warehouse-based, handling online ordersPhysical store, assisting customers on the sales floor
ResponsibilitiesPicking, packing, and preparing online orders for delivery or pickupStocking shelves, assisting customers, checkout duties
Required SkillsOrder accuracy, computer skills, customer serviceCustomer service, product knowledge, physical stamina
CredentialsHigh school diploma often required; certifications varyHigh school diploma often required; certifications less common

Online Grocery Associates focus on fulfilling online orders, often working behind the scenes or in warehouses, while In-Store Grocery Associates assist customers directly within the store. Both roles require customer service skills, but the online role emphasizes order accuracy and computer skills, whereas the in-store role involves more physical activity and direct customer interaction.

What job categories do people searching Online Grocery Associate jobs in Normal, IL look for? The top searched job categories for Online Grocery Associate jobs in Normal, IL are:
What cities near Normal, IL are hiring for Online Grocery Associate jobs? Cities near Normal, IL with the most Online Grocery Associate job openings:
Online Grocery Associate jobs near you

Online Grocery Pick-Up Clerk

Kroger

Normal, IL

$14.75 - $17.25/hr

Part-time

Medical, Dental, Vision, PTO

Re-posted 11 hours ago

Job description

Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality. Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that makes customers want to return to on-line shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family! 

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

  • A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
  • Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
  • Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
  • Valuable associate discounts on purchases, including food, travel, technology and so much more.
  • Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
  • Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page! 

Minimum Position Qualifications:

  • Ability to work without supervision
  • Ability to read shelf tags
  • Basic math skills (i.e., counting, addition, and subtraction)
  • Excellent oral/written communication skills

 
Desired Previous Experience:
  • Any experience as a personal shopper or in a production oriented or warehouse environment, stocking shelves, or experience as a cashier

Essential Job Functions:

       Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and gathering products for customers' on-line orders in the most efficient manner with attention to freshness and quality.

       In-Store Grocery Shopper initiates and completes selection process for customers' on-line orders.

       Online Grocery Pick-Up team is responsible for assembling customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up.

       In-Store Grocery Shopper will scan and bag orders on the go while following all bagging standards.

       E-Commerce team including Online Grocery Pick- Up associate communicates any substitutions or exceptions to customer's order at time of pick-up.

       Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.

       Adhere to local, state, and federal laws, food safety procedures, and company guidelines.

       Receive customers' orders from Order Selector according to guidelines, store products in optimal temperature zones.

       Read and follow directions given in the note section

       Ensure quality and freshness of all items chosen

       Communicate with customers via a portable phone and respond to calls in a professional and timely manner

       Retrieve each customer's order from all staging locations and ensure order accuracy, load order into customers' cars

       Pick-Up Clerk should provide a positive customer service experience that makes customers want to return to on-line shopping.

       Process the orders through the point of sale (POS) system

       Follow policies and procedures to determine appropriate substitutions in the event of an out-of-stock

       Maintain organization and cleanliness of staging areas and equipment

       Report pricing, scanning, and item location discrepancies and invalid temperature types to the store e-Commerce supervisor

       Inspect equipment and notify store Pick-Up supervisor or other store management of items in need of repair

       Perform required opening and closing procedures

       Assist in training new e-Commerce team members

       Meet/exceed productivity standards

       Ability to work cooperatively in high paced and sometimes stressful environment.

       Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.

       Ability to act with honesty and integrity regarding customer and business information.

       Ability to follow directions and seek assistance when necessary to resolve customer and business issues.

       Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.

       Must be able to perform the essential job functions of this position with or without reasonable accommodation.

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