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Online Dispatch Jobs in Rosedale, MD (NOW HIRING)

The Dispatch Manager is responsible for overseeing daily transportation operations, ensuring ... Customer portals and online platforms i.e. Smartsheet * Work with administrative teams to complete ...

The Dispatch Manager is responsible for overseeing daily transportation operations, ensuring ... Customer portals and online platforms i.e. Smartsheet * Work with administrative teams to complete ...

Dispatch Manager

Jessup, MD ยท On-site

$70 - $79/hr

The Dispatch Manager is responsible for overseeing daily transportation operations, ensuring ... Customer portals and online platforms i.e. Smartsheet * Work with administrative teams to complete ...

New

Dispatch Associate

Baltimore, MD ยท On-site

$26 - $29/hr

Dispatching, scheduling, routing, or operations experience preferred * Strong organizational skills; able to multitask and reprioritize on the fly * Excellent verbal and written communication

Dispatch Associate

Baltimore, MD ยท On-site

$26 - $29/hr

Join the Team at Landers Appliance as a Full-Time Dispatch Associate! Benefits * Work for an employer who demands and rewards excellence, AND cares about YOU! * Flexible work arrangements to fit your ...

Dispatcher

Rosedale, MD ยท On-site

$18 - $24/hr

Coordinate and Dispatch Technicians: Schedule and dispatch Service Technicians to customer locations based on service requests and urgency. * Customer Interaction: Take customer calls, schedule ...

Dispatcher

Rosedale, MD ยท On-site

$18 - $24/hr

Coordinate and Dispatch Technicians: Schedule and dispatch Service Technicians to customer locations based on service requests and urgency. * Customer Interaction: Take customer calls, schedule ...

Dispatcher

Baltimore, MD ยท On-site

$24.52/hr

Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate. * Monitors radio, telephones and on-road provision of service for quality.

Dispatcher

Baltimore, MD ยท On-site

$24.52/hr

Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate. * Monitors radio, telephones and on-road provision of service for quality.

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Online Dispatch information

See Rosedale, MD salary details

$28.8K

$60.3K

$99.3K

How much do online dispatch jobs pay per year?

As of Sep 4, 2026, the average yearly pay for online dispatch in Rosedale, MD is $60,318.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,000.00 and $68,600.00 per year, depending on experience, location, and employer.

What is an online dispatch?

An online dispatch job involves coordinating and managing the assignment of tasks, deliveries, or services through digital platforms. Online dispatchers communicate with drivers, service providers, or technicians to ensure that jobs are scheduled efficiently and completed on time. They often use specialized software to track the status of orders, handle customer inquiries, and resolve any issues that arise during the dispatch process. This role is essential in industries like transportation, logistics, and emergency services, where timely coordination is crucial.

How does an online dispatch professional typically collaborate with drivers and other team members to ensure timely deliveries?

Online Dispatch professionals play a vital role in coordinating real-time communication between drivers, warehouse staff, and customers. They utilize dispatch software and digital communication tools to assign routes, track shipments, and resolve any delivery issues that arise. Effective collaboration involves keeping everyone updated on changes, addressing delays proactively, and supporting drivers with information or troubleshooting as needed. Strong teamwork and clear communication are essential to maintaining smooth operations and meeting delivery deadlines.

What are the key skills and qualifications needed to thrive as an online dispatch, and why are they important?

To thrive as an Online Dispatch, you need strong organizational skills, attention to detail, and familiarity with logistics or transportation processes, often supported by a high school diploma or relevant experience. Proficiency with dispatch software, GPS tracking systems, and communication platforms is typically required. Excellent problem-solving, time management, and interpersonal communication skills help you efficiently coordinate schedules and respond to urgent issues. These skills ensure smooth operations, timely deliveries, and effective communication between drivers, customers, and management.

What is the difference between Online Dispatch vs Delivery Coordinator?

AspectOnline DispatchDelivery Coordinator
CredentialsTypically requires dispatch or logistics certificationsOften requires logistics or supply chain certifications
Work EnvironmentPrimarily remote or office-based, coordinating multiple drivers or vehiclesOffice or warehouse setting, managing delivery schedules and routes
Industry UsageCommon in transportation, courier, and logistics companiesUsed in retail, food service, and logistics sectors

Online Dispatch and Delivery Coordinator roles both involve managing delivery operations, but Online Dispatch focuses on coordinating drivers remotely through digital platforms, while Delivery Coordinators often handle scheduling and route planning in a more hands-on environment. Both roles require logistics knowledge and communication skills, but Online Dispatch is more tech-driven and remote-oriented.

How to become an online dispatch?

To become an online dispatcher, you typically need a high school diploma or equivalent, strong communication and organizational skills, and familiarity with dispatch software or GPS systems. Some employers may require previous experience in logistics or customer service, and certifications in transportation or logistics can enhance your prospects.

Is it hard to get hired as an online dispatch?

Getting hired as an online dispatcher typically requires good communication skills, familiarity with dispatch software, and sometimes a background in logistics or transportation. The hiring process can vary, but many employers look for relevant experience and the ability to work independently, with opportunities available in both entry-level and experienced roles.

What are the most commonly searched types of Dispatch jobs in Rosedale, MD?

The most popular types of Dispatch jobs in Rosedale, MD are:

What are popular job titles related to Online Dispatch jobs in Rosedale, MD?

For Online Dispatch jobs in Rosedale, MD, the most frequently searched job titles are:

What cities near Rosedale, MD are hiring for Online Dispatch jobs?

Cities near Rosedale, MD with the most Online Dispatch job openings:

$70 - $100/hr

Other

Posted 3 days ago

New


Job description

NRS is a leading provider of transportation & supply chain solutions. As a family-owned and operated company, NRS has delivered smart logistics solutions to numerous Fortune 500 companies spanning over 70 years.Whether itโ€™s NRT, Keystone, Keystone Fresh, or Keystone Capacity, our innovative energy drives us towards new and valuable solutions for our clients, even as we continuously grow and strengthen our network. We are dedicated to creating a culture that empowers the individual and offers our associates the opportunity to apply their unique skill to the challenges facing our clients. In the office, the warehouse, or on the road, it is this commitment to our innovative spirit that unites us in common mission to push boundaries in the logistics industry.

Job Description

The Dispatch Manager is responsible for overseeing daily transportation operations, ensuring exceptional customer service, driver performance, fleet utilization, and operational efficiency across assigned accounts. This role serves as the primary liaison between customers, drivers, dispatchers, and internal departments, providing proactive communication on pickups, deliveries, project status, and service performance.

Duties and responsibilities:

  • Providing updates to customers on projects/goals/operational check in on pickups/deliveries
  • Participate in customer weekly/daily calls regarding performance and planning
  • Review potential changes and/or improvements with customer, validate internally with operations management team, and roll out changes/improvements to the many drivers and dispatchers involved
  • Support driver hiring and start up initiatives by interviewing and processing drivers
  • Evaluate driver pools and driver capabilities for busy season/special projects
  • Manage equipment utilization of tractors and trailers assigned to fleet
  • Complete daily payroll responsibilities through UKG
  • Match driver candidates for capabilities that match service needs
  • Work through application questions and concerns
  • Coordinate Recruiting and Safety departments processing of applications
  • Review Problems from internal & external customers and resolve
  • Work with tools and infrastructure items like
    • SkyBitz, Platform Science, LYTX Drivecam, As400 reporting
  • Coach drivers on performance and safety related items
  • Review terminal performance and report out in weekly internal KPI meetings
  • Customer portals and online platforms i.e. Smartsheet
  • Work with administrative teams to complete orders/close out open billing items
  • Manage reporting tools to create processes for additional revenue streams. i.e. detention and bobtail billing
  • Perform other duties as assigned
Requirements
  • 5+ years of relevant dispatch/operations management experience
  • High school diploma or equivalent education
  • Strong understanding of FMCSA & DOT guidelines
  • Advanced knowledge of AS-400 and intermediate computer skills
  • Proficient with Microsoft Word, Excel and PowerPoint.
  • Ability to work under pressure and meet deadlines.
  • Ability to communicate both orally and in writing with a wide range of people.

EEO Statement:

NRS is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristic.

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