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Application Deadline: Wednesday, September 16th, 2026 at 4pm

ABOUT iQ ACADEMY, LOS ANGELES: 
iQ Academy, Los Angeles delivers online/virtual home based instruction to K-12 students in California. While our schools do offer some scheduling flexibility, students are still required to complete approximately 4-6 hours of coursework daily and log attendance. We use the K-12, inc. curriculum as the basis for instruction and you will teach via the Engageli platform. Teachers instruct students online daily both synchronously and asynchronously.
HOURS AND SALARY INFORMATION:
Full time work Monday-Friday from 8:00am-4:30pm. You are not allowed to have another job during these contracted hours.

Hourly Rate: $24.25
New Hires: Start at Tier/Year 1 of the salary schedule.

We do participate in CalPERS. Please contact your CalPERS counselor about how employment with iQ Academy, Los Angeles may affect your personal PERS account. Only full time employees are offered health, dental, and vision benefits. Benefits information is only given out upon offer. We do provide training for all programs and we have a great staff to serve as your support system.

Job Description

Job Title: Schoolwide Support Specialist

Reports To: Lead Engagement Coach and Lead Student Student Support Specialist

FLSA Status: Non-Exempt

Department: K-8/HS/SPED- General Education

Overview: 

Virtual schools are new models in public education.  They look both backward to what we know works well in educating children, and forward to see how technology can help us implement these strategies with children.  Virtual school teachers are part of a pioneering effort.  Our teachers and staff, therefore, need to share the school’s pioneering mission and approach.

Essential Duties and Responsibilities:

Duties are assigned based on school need. This position is intentionally flexible. Assignments will vary based on school priorities, student needs, staffing capacity, and program demands. Staff may rotate between responsibilities across programs and departments, and are expected to approach all tasks with professionalism, creativity, and a commitment to student success. Staff may be asked to perform any combination of the following:

Student Support & Engagement

• Support students through social-emotional learning and engagement initiatives.

• Provide direct one-on-one and small-group support to referred students, including: navigating curriculum, implementing Back on Track Plans, completing assignments, and advocating for additional resources.

• Develop student support plans and hold regular conferences with assigned students and families.

• Host Continuing Care group sessions to allow students to engage, ask questions, and receive light-touch support.

• Review and analyze survey data to identify at-risk students and coordinate timely intervention and supports.

• Use data to inform all decisions and monitor student progress.

• Encourage students to access and engage with their graduation plans.

• Provide McKinney-Vento/Homeless (MKV) and foster youth resources and supports as needed.

• Communicate regularly with teachers, guidance counselors, and administration regarding student needs and progress.

• Use all available methods of contact and document contact attempts as directed by supervisor.

• Maintain detailed documentation.

New Student Onboarding

• Support the onboarding of new students and families as needed, including but not limited to:

  • Host sessions to support and engage new families.

  • Provide email outreach to new students and families.

  • Complete and log Welcome Calls with new families.

  • Ensure student, Learning Coach, and parent accounts are active and functioning.

  • Ensure online school is set up correctly.

  • Host live orientation-to-virtual-school sessions.

  • Host help desks and proactively contact students and Learning Coaches.

Assessment & Testing

• Conduct assemblies and small-group or one-on-one sessions to assist students in state testing preparation and assessment-taking strategies.

• Assist in proctoring STAR 360 and other schoolwide measurement assessments.

• Proctor state testing virtually and in person, as assigned.

School Programs & Community Engagemen