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Online Customer Service Jobs in Riverside, RI (NOW HIRING)

Hello Sunshine Travels

Customer Service

Taunton, MA · On-site

$16.50 - $22.25/hr

About the job Customer Service Customer Service Representative Travel Industry Remote | Flexible ... Proficient in using online tools and booking platforms (training provided). * Passion for travel ...

Regency Transportation

Customer Service

Franklin, MA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As part of the internal customer service team, your role is critical in delivering an outstanding customer experience. Primary Responsibilities: Ability to handle high call volumes in a professional ...

KFC of Taunton LLC

Customer Service

New Bedford, MA · On-site

$16.25 - $22/hr

Team Member (Customer Service) Team members make the biggest impact on our guest experience and bring our restaurants to life! As part of our KFC Family, you will be part of a team that will provide ...

KFC of Taunton LLC

Customer Service

Somerset, MA · On-site

$16 - $22/hr

Team Member (Customer Service) Team members make the biggest impact on our guest experience and bring our restaurants to life! As part of our KFC Family, you will be part of a team that will provide ...

KFC of Taunton LLC

Customer Service

Taunton, MA

$16.50 - $22.25/hr

Team Member (Customer Service) Team members make the biggest impact on our guest experience and bring our restaurants to life! As part of our KFC Family, you will be part of a team that will provide ...

KFC of Taunton LLC

Customer Service

Woonsocket, RI · On-site

$15.25 - $20.75/hr

Team Member (Customer Service) Team members make the biggest impact on our guest experience and bring our restaurants to life! As part of our KFC Family, you will be part of a team that will provide ...

KFC of Taunton LLC

Customer Service

New Bedford, MA · On-site

$16.25 - $22/hr

Team Member (Customer Service) Team members make the biggest impact on our guest experience and bring our restaurants to life! As part of our KFC Family, you will be part of a team that will provide ...

KFC of Taunton LLC

Customer Service

Fall River, MA

$16.50 - $22.25/hr

Team Member (Customer Service) Team members make the biggest impact on our guest experience and bring our restaurants to life! As part of our KFC Family, you will be part of a team that will provide ...

KFC of Taunton LLC

Customer Service

Attleboro, MA · On-site

$16.50 - $22.25/hr

Team Member (Customer Service) Team members make the biggest impact on our guest experience and bring our restaurants to life! As part of our KFC Family, you will be part of a team that will provide ...

JSI Cabinetry

Customer Service Representative

Fall River, MA · On-site

$16.50 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide technical support for customers with the online portal * Report customer issues that cannot be fixed within the customer service team to the appropriate department. * Provide sales support to ...

Harris

Customer Service Representative

Carolina, RI

$16 - $21.75/hr

Document (written/on-line) all calls while in progress. * Transfer calls to employees in other ... customer needs. * Fully document policy file or imaging system with all related material so as to ...

JS International

Customer Service Representative

Fall River, MA · On-site

$16.50 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide technical support for customers with the online portal * Report customer issues that cannot be fixed within the customer service team to the appropriate department. * Provide sales support to ...

JSI Cabinetry

Customer Service Representative

Fall River, MA · On-site

$18 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide technical support for customers with the online portal * Report customer issues that cannot be fixed within the customer service team to the appropriate department. * Provide sales support to ...

Copart, Inc.

Customer Service Representative

Exeter, RI · On-site

$20.03 - $22.58/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with ... The Customer Service Representative (CSR) provides exceptional customer service to internal and ...

Sherwin-Williams

Customer Service Specialist

Raynham, MA · On-site

$17.50 - $23.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Specialists are tasked with achieving excellent customer service, while ... Step 1 - Online Application Find the role(s) that interest you on our Careers page: Set aside 15 ...

Sherwin-Williams

Customer Service Specialist

Raynham, MA · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Specialists are tasked with achieving excellent customer service, while ... Step 1 - Online Application Find the role(s) that interest you on our Careers page: Set aside 15 ...

Sherwin-Williams

Customer Service Specialist

Attleboro, MA · On-site

$17.50 - $23/hr

  • Medical

  • Retirement

  • PTO

Customer Service Specialists are tasked with achieving excellent customer service, while ... Step 1 - Online Application Find the role(s) that interest you on our Careers page: Set aside 15 ...

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All JobsOnline Customer Service JobsOnline Customer Service Jobs in Riverside, RI

Online Customer Service information

See Riverside, RI salary details

$9

$18

$26

How much do online customer service jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for online customer service in Riverside, RI is $18.45, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $20.53 per hour, depending on experience, location, and employer.

What is an online customer service representative?

An online customer service representative is a professional who assists customers primarily through digital channels such as email, chat, and social media. Their main duties include answering questions, resolving issues, processing orders, and providing information about products or services. They play a crucial role in maintaining customer satisfaction and representing the company's brand online. Online customer service representatives often use specialized software to track interactions and ensure timely, effective support.

What are the key skills and qualifications needed to thrive as an online customer service representative?

To thrive as an Online Customer Service Representative, you need strong communication skills, problem-solving abilities, and a basic understanding of customer service principles, usually supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat tools, and ticketing systems is often required. Patience, empathy, and adaptability are essential soft skills for handling diverse customer interactions and resolving issues effectively. These skills ensure efficient support, high customer satisfaction, and positive brand representation in a digital environment.

What are some common challenges faced by online customer service representatives, and how can they be managed effectively?

Online customer service representatives often encounter challenges such as handling difficult customers, managing high volumes of inquiries, and adapting to rapidly changing products or policies. To manage these effectively, it’s important to develop strong communication and problem-solving skills, stay updated on product knowledge, and utilize support tools and resources provided by the company. Many organizations also offer regular training and encourage collaboration with team members to share solutions and best practices.

What is the difference between Online Customer Service vs Call Center Customer Service?

AspectOnline Customer ServiceCall Center Customer Service
Work EnvironmentRemote, digital platformsCall centers, phone-based
Required SkillsWritten communication, tech proficiencyVerbal communication, listening skills
Common CertificationsCustomer service certifications, tech toolsCustomer service certifications, language skills
Industry UsageRetail, tech, e-commerceTelecommunications, retail, finance

Online Customer Service primarily involves assisting customers via digital channels like chat, email, or social media, focusing on written communication. Call Center Customer Service typically involves handling customer inquiries over the phone, emphasizing verbal skills. Both roles require customer service experience and certifications but differ mainly in communication methods and work environment.

How do you become an online customer service agent?

To become an online customer service agent, candidates typically need a high school diploma or equivalent, strong communication skills, and familiarity with customer service software or chat platforms. Some roles may require previous experience in customer support or related fields, and training is often provided by the employer.

How to become a customer service online?

To become a customer service online representative, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with computer and internet use. Many roles require experience with customer management software or live chat tools, and some employers may prefer certifications in customer service or related fields. Building good problem-solving abilities and a professional online presence can also improve your chances of securing such positions.

What are the most commonly searched types of Customer Service jobs in Riverside, RI?

The most popular types of Customer Service jobs in Riverside, RI are:

What cities near Riverside, RI are hiring for Online Customer Service jobs?

Cities near Riverside, RI with the most Online Customer Service job openings:

Online Customer Service jobs near you
Infographic showing various Online Customer Service job openings in Riverside, RI as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,374 per year, or $18.4 per hour.

Customer Service

Hello Sunshine Travels

Taunton, MA • On-site

$16.50 - $22.25/hr

Other

Re-posted 19 days ago

Job description

About the job Customer Service
Customer Service Representative Travel Industry
Remote | Flexible Schedule |
About the Role:
We're looking for an enthusiastic and detail-oriented Customer Service Representative to join our growing travel team! In this role, you'll provide world-class service to clients before, during, and after their trips ensuring every traveler has a smooth, memorable experience.
Responsibilities:

  • Communicate with clients via phone, email, or chat to assist with travel inquiries and bookings.
  • Provide quotes, itineraries, and travel recommendations based on client preferences.
  • Handle changes, cancellations, and special requests with professionalism and care.
  • Maintain accurate client profiles and documentation.
  • Collaborate with travel vendors, cruise lines, and resorts to resolve issues efficiently.
  • Follow up with clients post-travel to ensure satisfaction and encourage referrals.
  • Stay current on promotions, destinations, and supplier policies.
  • Support the sales and travel advisor team by ensuring excellent client experience.
Qualifications:
  • Strong communication and problem-solving skills.
  • Customer service or hospitality experience preferred (travel industry a plus!).
  • Self-motivated and organized, with attention to detail.
  • Comfortable working remotely and managing multiple clients at once.
  • Proficient in using online tools and booking platforms (training provided).
  • Passion for travel and helping others create unforgettable memories!
Perks:
  • Full training and certification programs provided.
  • Flexible work-from-home schedule.
  • Access to travel discounts and exclusive perks.
  • Growth opportunities and performance bonuses.

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