Tucson, AZ · Remote
$15.25 - $20.50/hr
Customer Service Representative (Remote Full-Time) Company: Heritage Civil Works West Des Moines, IA heritagecivils.com About Us: Heritage Civil Works is a forward-thinking engineering firm focused ...
Tucson, AZ · Remote
$15.25 - $20.50/hr
Customer Service Representative (Remote Full-Time) Company: Heritage Civil Works West Des Moines, IA heritagecivils.com About Us: Heritage Civil Works is a forward-thinking engineering firm focused ...
Vail, AZ · On-site
$16.75 - $23/hr
We're looking for Customer Service Representatives for our Tucson, AZ office. This role is for people who want to provide our policyholders the excellent customer service they want and need. You'll ...
Vail, AZ · On-site
$16.75 - $23/hr
We're looking for Customer Service Representatives for our Tucson, AZ office. This role is for people who want to provide our policyholders the excellent customer service they want and need. You'll ...
Sahuarita, AZ · On-site
$15 - $20.50/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Sahuarita, AZ · On-site
$15 - $20.50/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Tucson, AZ · On-site
$15.25 - $20.50/hr
As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...
Tucson, AZ · On-site
$15.25 - $20.50/hr
As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...
$15.25 - $20.50/hr
As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...
$15.25 - $20.50/hr
As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...
$15.25 - $20.50/hr
As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...
$15.25 - $20.50/hr
As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...
$15.25 - $20.50/hr
As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...
$15.25 - $20.50/hr
As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...
$15.25 - $20.50/hr
As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...
$15.25 - $20.50/hr
As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...
$15.25 - $20.50/hr
As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...
$15.25 - $20.50/hr
As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...
$15.25 - $20.50/hr
As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...
$15.25 - $20.50/hr
As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...
$15.25 - $20.50/hr
As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...
$15.25 - $20.50/hr
As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...
Tucson, AZ · On-site
$15.25 - $20.50/hr
The CSR combines customer service with sales skills to develop the relationships we have with our clients, as well as positively impact our business. Skills and Qualifications VCA's Client Service ...
Tucson, AZ · On-site
$15.25 - $20.50/hr
The CSR combines customer service with sales skills to develop the relationships we have with our clients, as well as positively impact our business. Skills and Qualifications VCA's Client Service ...
Green Valley, AZ · On-site
$14.50 - $19.75/hr
Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...
Green Valley, AZ · On-site
$14.50 - $19.75/hr
Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...
Sierra Vista, AZ · On-site
$14.25 - $19.25/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Sierra Vista, AZ · On-site
$14.25 - $19.25/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
$15 - $20.50/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
$15 - $20.50/hr
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...
Green Valley, AZ · On-site
$14.50 - $19.75/hr
As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...
Green Valley, AZ · On-site
$14.50 - $19.75/hr
As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...
Tucson, AZ · On-site
$15.25 - $20.50/hr
As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...
Tucson, AZ · On-site
$15.25 - $20.50/hr
As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...
$15.25 - $20.50/hr
As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...
$15.25 - $20.50/hr
As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...
Tucson, AZ · On-site
$15.25 - $20.50/hr
As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...
Tucson, AZ · On-site
$15.25 - $20.50/hr
As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...
$15.25 - $20.50/hr
As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...
$15.25 - $20.50/hr
As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...
$8.75 - $10.13
2% of jobs
$10.13 - $11.51
4% of jobs
$11.51 - $12.89
11% of jobs
$13.65 is the 25th percentile. Wages below this are outliers.
$12.89 - $14.27
15% of jobs
The median wage is $15.53 / hr.
$14.27 - $15.64
20% of jobs
$15.64 - $17.02
15% of jobs
$17.97 is the 75th percentile. Wages above this are outliers.
$17.02 - $18.40
13% of jobs
$18.40 - $19.78
7% of jobs
$19.78 - $21.16
6% of jobs
$21.16 - $22.53
4% of jobs
$22.53 - $23.91
3% of jobs
$8
$16
$23
| Aspect | Online Customer Service | Call Center Customer Service |
|---|---|---|
| Work Environment | Remote, digital platforms | Call centers, phone-based |
| Required Skills | Written communication, tech proficiency | Verbal communication, listening skills |
| Common Certifications | Customer service certifications, tech tools | Customer service certifications, language skills |
| Industry Usage | Retail, tech, e-commerce | Telecommunications, retail, finance |
Online Customer Service primarily involves assisting customers via digital channels like chat, email, or social media, focusing on written communication. Call Center Customer Service typically involves handling customer inquiries over the phone, emphasizing verbal skills. Both roles require customer service experience and certifications but differ mainly in communication methods and work environment.
$15.25 - $20.50/hr
Full-time
Medical, Dental, Vision, PTO
Posted 12 days ago
Customer Service Representative
(Remote Full-Time)
Company:
Heritage Civil Works
West Des Moines, IA
heritagecivils.com
About Us:
Heritage Civil Works is a forward-thinking engineering firm focused on delivering smart, sustainable infrastructure solutions across the U.S. We pride ourselves on a strong commitment to client satisfaction, innovation, and a positive team culture. As we expand our operations, were seeking a dedicated and professional Customer Service Representative to support our growing team and client base.
Position Overview:
As a Customer Service Representative, you'll be the first point of contact for our clients, vendors, and internal stakeholders. Your role will involve answering inquiries, resolving issues, and ensuring a smooth and positive experience for every person you assist. You will work closely with our operations and project teams to provide timely, accurate information and support.
Key Responsibilities:
Respond promptly to customer inquiries via phone, email, and live chat
Handle customer issues with professionalism, empathy, and efficiency
Provide accurate information about services, schedules, and project updates
Maintain detailed records of customer interactions in CRM systems
Collaborate with internal departments to resolve client issues and requests
Monitor incoming support tickets and ensure timely resolution
Identify recurring customer concerns and escalate them when necessary
Support onboarding of new clients and assist with documentation
Represent the Heritage Civil Works brand with clarity and courtesy
Requirements:
Previous customer service or administrative experience (1+ years preferred)
Excellent verbal and written communication skills
Ability to multitask, prioritize, and manage time effectively
Strong problem-solving skills and a proactive attitude
Comfortable using digital tools and support platforms (e.g., CRM, email, chat tools)
Reliable internet connection and a quiet remote working environment
High school diploma or equivalent (Associate or Bachelors degree a plus)
What We Offer:
Remote flexibility work from anywhere
Competitive hourly pay
Full benefits package effective immediately (health, dental, vision, PTO)
Provided equipment and IT support
Ongoing training and development
A supportive, mission-driven team environment
Work Schedule:
Monday to Friday
Typical hours: 9:00 AM 5:00 PM (local time)
Occasional flexibility available depending on team and project needs
Join Us:
If you're passionate about providing excellent service and being part of a company that values your voice and contributions, wed love to hear from you.
