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Online Customer Service Jobs in Ridgefield, NJ (NOW HIRING)

NJ TRANSIT

Customer Experience Specialist

Newark, NJ · On-site

$18.50 - $23.25/hr

Performs system and online customer care and outreach efforts before, during, and after significant service impacts, such as: substantial schedule changes; extreme weather; significant service ...

Robert Half

Customer Service Representative

Teaneck, NJ · On-site

$22.80 - $26.40/hr

Guide customers through payment portal use, including making payments online and setting up ... Share recurring service trends, customer pain points, and process concerns with leadership to ...

Market Value Inc

Customer Service

Manhattan, NY · On-site

$17.75 - $24/hr

As a Customer Service Associate, you will be the primary point of contact for our customers, addressing their inquiries and resolving issues efficiently. Your role is crucial in ensuring customer ...

Market Value Inc

Customer Service

Manhattan, NY · On-site

$49K - $62K/yr

As a Customer Service Associate, you will be the primary point of contact for our customers, addressing their inquiries and resolving issues efficiently. Your role is crucial in ensuring customer ...

Plymouth Rock Assurance

Customer Service

Woodbridge, NJ · On-site

$45K - $49K/yr

Customer Service Representative Are you ready to embark on a rewarding career journey? At Plymouth Rock, we pride ourselves on fostering a dynamic and supportive service center environment where ...

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Showing results 21-40

All JobsOnline Customer Service JobsOnline Customer Service Jobs in Ridgefield, NJ

Online Customer Service information

See Ridgefield, NJ salary details

$9

$19

$27

How much do online customer service jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for online customer service in Ridgefield, NJ is $19.03, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $21.15 per hour, depending on experience, location, and employer.

What is the difference between Online Customer Service vs Call Center Customer Service?

AspectOnline Customer ServiceCall Center Customer Service
Work EnvironmentRemote, digital platformsCall centers, phone-based
Required SkillsWritten communication, tech proficiencyVerbal communication, listening skills
Common CertificationsCustomer service certifications, tech toolsCustomer service certifications, language skills
Industry UsageRetail, tech, e-commerceTelecommunications, retail, finance

Online Customer Service primarily involves assisting customers via digital channels like chat, email, or social media, focusing on written communication. Call Center Customer Service typically involves handling customer inquiries over the phone, emphasizing verbal skills. Both roles require customer service experience and certifications but differ mainly in communication methods and work environment.

What is an online customer service representative?

An online customer service representative is a professional who assists customers primarily through digital channels such as email, chat, and social media. Their main duties include answering questions, resolving issues, processing orders, and providing information about products or services. They play a crucial role in maintaining customer satisfaction and representing the company's brand online. Online customer service representatives often use specialized software to track interactions and ensure timely, effective support.

What are some common challenges faced by online customer service representatives, and how can they be managed effectively?

Online customer service representatives often encounter challenges such as handling difficult customers, managing high volumes of inquiries, and adapting to rapidly changing products or policies. To manage these effectively, it’s important to develop strong communication and problem-solving skills, stay updated on product knowledge, and utilize support tools and resources provided by the company. Many organizations also offer regular training and encourage collaboration with team members to share solutions and best practices.

What are the key skills and qualifications needed to thrive as an online customer service representative?

To thrive as an Online Customer Service Representative, you need strong communication skills, problem-solving abilities, and a basic understanding of customer service principles, usually supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat tools, and ticketing systems is often required. Patience, empathy, and adaptability are essential soft skills for handling diverse customer interactions and resolving issues effectively. These skills ensure efficient support, high customer satisfaction, and positive brand representation in a digital environment.
What are the most commonly searched types of Customer Service jobs in Ridgefield, NJ? The most popular types of Customer Service jobs in Ridgefield, NJ are:
What cities near Ridgefield, NJ are hiring for Online Customer Service jobs? Cities near Ridgefield, NJ with the most Online Customer Service job openings:
Online Customer Service jobs near you
Infographic showing various Online Customer Service job openings in Ridgefield, NJ as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,578 per year, or $19 per hour.

Stylist - PT - Bloomingdales Short Hills

ALL SAINTS RETAIL LIMITED

Short Hills, NJ • On-site

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 hours ago

Job description

As an AllSaints Stylist, you are the fundamental link between our products and customers.
The majority of the day will be spent on the shop floor, styling and influencing our customers across our busy shop floors, but there will also be an opportunity to gain experience in visual merchandising, general store operations and personal shopping. You will also support handling first line customer enquiries via our online customer service system, with the remainder of your time being spent with in-store customers.
You will work closely with your management team, supporting the store in reaching its targets, selling our collections to our customers and ensuring that our stores are looking fabulous at all times.
You will be provided with great training tools and product knowledge, and it will be up to you to make the most of it, learning and developing in a brand where opportunities to further progress in a career with AllSaints are there for the taking.
What will I be doing?
  • Our stores are busy and the majority of your time will be spent on the shop floor. Your day will be varied, fast-paced and most importantly, fun!
  • You will style our customers in our latest collections, sharing your detailed product knowledge and providing them with an exceptional brand experience
  • You will actively maintain the store's aesthetic; ensuring that product is readily available for our customers and that floor sets and standards are upheld at all times
  • Stock replenishment, deliveries and digital orders will become part of your day to day, whilst utilising our digital tools to support a positive customer journey
  • You will handle and respond to first line customer queries, emails, chats, and calls across multiple topics relating to product and customer orders via our online customer service system
  • You will be empowered to make service decisions for our customers to resolve their issue whilst retaining their loyalty and trust
  • You will relentlessly put the customer at the heart of everything you do and work as one AllSaints team to get the best result
  • You will greet our customers into our store and tailor your approach to support the purpose of their visit
  • Housekeeping and ensuring staff areas are maintained to the highest level of expectation, showing pride in your surroundings at all times
  • Working as one team with the same goal, you will support and observe your peers, seeking feedback to support your growth and development
  • You will be predominantly store based with between 30 and 50 percent of your time spent on online customer service delivered either within the store or from time to time on a work from home basis
  • You will work in partnership with our specialist customer experience team leaders, receiving coaching on service delivery and ensuring that more complex customer queries are escalated to our specialist teams promptly

What skills do I need?
  • Friendly and attentive; you'll constantly interact with customers in store and online from all over the world to provide an exceptional customer experience
  • Awareness and knowledge of our brand, our style and our brand values - you'll support and influence your peers and customers alike
  • Can do attitude and lots of enthusiasm - there's a lot of time spent on interacting with customers and colleagues on our busy shop floors
  • Good problem solving techniques and ability to do so with pace, empathy and sometimes under pressure
  • Tech savvy; you'll be processing a lot of transactions and store deliveries using our in-store digital tools and responding to customer queries using our online customer service system
  • You'll be actively aware of brand campaigns, lookbooks and new product launches and a passionate advocate of all things AllSaints
  • Excellent attention to detail
  • A confident communicator
  • You love fashion! We need you to be an irresistible ambassador for AllSaints and a believer in the power of an amazing new outfit

About the location
Our North America region is made up of 76 retail locations across the US and Canada with our flagship store in SoHo, New York City. We are primarily based out of our Los Angeles studios, bringing our brand' infamous aesthetic to the West Hollywood hills.
Health and wellbeing benefits
AllSaints offers employees regularly working a minimum of 30 hours per week comprehensive Health & Wellbeing Benefits. Eligible employees may also choose to enroll family members, including a legal spouse/ registered domestic partner.
Health & Wellbeing Benefits Plan include:
• Medical, Dental, Vision, and
• Flexible Spending Accounts (FSA) & Dependent Care Accounts
• Commuter & Parking Saving Accounts
• 401(k) Enrollment - Traditional 401(k)/Roth 401(k) with matching
• Paid Time Off & Sick Leave
• Enhance Paid Parental Benefits
• Voluntary Additional Life & Disability Coverage for Spouse and Child(ren)
• Basic Life and Disability
• Short/Long-Term Disability
• Employee Assistance Programs
• Personal Clothing Discount
This is a part time hourly role available at a rate of: $16.48, plus bonus potential.
#WeAreAllSaints
Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand.
We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age.
Even if you feel you don't tick all the boxes, we'd still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us.
If you need any support or adjustments during your application, please get in touch with us and we are happy to help.
Closing date: 25th August 2026

Apply