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Online Booking Assistant Jobs (NOW HIRING)

City of Irving, TX

Booking Assistant

Irving, TX · On-site

$45K - $64K/yr

More information can be found online at 01 Booking Software A - Do you have experience using ... booking software? Check all that apply. * Momentus Technologies Venue * Event Software * Other * No ...

Hallford Travels

Remote Vacation Booking Assistant

About the job Remote Vacation Booking Assistant We are seeking friendly, dependable, and service ... Comfortable using email, online platforms, and basic computer tools * Organized with strong ...

Hallford Travels

Remote Vacation Booking Assistant

About the job Remote Vacation Booking Assistant We are seeking friendly, dependable, and service ... Comfortable using email, online platforms, and basic computer tools * Organized with strong ...

Hallford Travels

Remote Vacation Booking Assistant

About the job Remote Vacation Booking Assistant We are seeking friendly, dependable, and service ... Comfortable using email, online platforms, and basic computer tools * Organized with strong ...

City of Irving, TX

Booking Assistant

Irving, TX · On-site

$21.94 - $30.94/hr

More information can be found online at 01 Booking Software A - Do you have experience using ... booking software? Check all that apply. * Momentus Technologies Venue * Event Software * Other * No ...

City of Irving

Booking Assistant

Irving, TX · On-site

$45K - $64K/yr

Job Posting Duties include handling rental space booking needs and requests - providing tours of ... available online. Click here to access the list of job titles. Culture Arts and Culture - Arts ...

Destination Careers

Virtual Cruise Booking Agent

Atlanta, GA · On-site +1

$25K - $75K/yr

In this role, you will assist clients with selecting, booking, and managing their cruise vacations ... Proficiency with online booking systems, CRM software, and Microsoft Office Suite. * Self-motivated ...

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Online Booking Assistant information

What does an online booking assistant do?

An Online Booking Assistant helps customers make reservations or appointments through digital platforms, such as websites or mobile apps. They provide support by answering customer inquiries, assisting with changes or cancellations, and ensuring a smooth booking process. Their role often involves troubleshooting issues, confirming bookings, and sometimes offering recommendations based on customer needs. Online Booking Assistants may work for travel agencies, hotels, healthcare providers, or other service-oriented businesses.

What are the key skills and qualifications needed to thrive as an online booking assistant?

To thrive as an Online Booking Assistant, you need strong organizational skills, attention to detail, and proficiency in managing reservations, typically requiring a high school diploma or equivalent. Familiarity with booking platforms, CRM systems, and office software like Microsoft Office or Google Workspace is essential. Excellent communication, problem-solving, and customer service skills help you stand out in this role. These skills ensure efficient reservation management, satisfied clients, and smooth daily operations.

What are some common challenges faced by online booking assistants, and how can they be effectively managed?

Online Booking Assistants often encounter challenges such as handling high volumes of booking requests, resolving scheduling conflicts, and addressing last-minute changes or cancellations. Effective time management and strong communication skills are essential to manage these situations efficiently. Familiarity with booking software, attention to detail, and the ability to remain calm under pressure help ensure a smooth booking process and customer satisfaction. Continuous training on digital tools and staying updated on company policies can also help mitigate these challenges.

What is the difference between Online Booking Assistant vs Customer Service Representative?

AspectOnline Booking AssistantCustomer Service Representative
CredentialsHigh school diploma or equivalent; training in booking softwareHigh school diploma or equivalent; customer service training
Work EnvironmentOffice or remote, focused on booking platformsCall centers, offices, or remote, handling various customer inquiries
Industry UsageTravel, healthcare, hospitalityRetail, telecom, banking
Primary TasksScheduling appointments, managing bookingsResponding to customer inquiries, resolving issues

While both roles involve customer interaction, the Online Booking Assistant specializes in managing reservations and scheduling through booking platforms, whereas the Customer Service Representative handles a broader range of customer concerns across multiple channels.

More about Online Booking Assistant jobs

What cities are hiring for Online Booking Assistant jobs?

Cities with the most Online Booking Assistant job openings:

What states have the most Online Booking Assistant jobs?

States with the most job openings for Online Booking Assistant jobs include:

What job categories do people searching Online Booking Assistant jobs look for?

The top searched job categories for Online Booking Assistant jobs are:

Online Booking Assistant jobs near you
Infographic showing various Online Booking Assistant job openings in the United States as of August 2026, with employment types broken down into 64% Full Time, 27% Part Time, and 9% Contract. Highlights an 91% In-person, and 9% Remote job distribution.

Booking Assistant

City of Irving, TX

Irving, TX • On-site

$45K - $64K/yr

Full-time

Posted 19 days ago

City Of Irving rating

7.8

Company rating: 7.8 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

451st of 846 rated public administrative organizations

Job description

Salary: $45,636.00 - $64,356.00 Annually
Location : City of Irving, TX
Job Type: Clerical
Job Number: 2600234
Department: Arts and Culture
Opening Date: 07/29/2026
Closing Date: 8/19/2026 5:00 PM Central
Job Posting
Duties include handling rental space booking needs and requests - providing tours of Arts rental facilities; calculating estimates and preparing proposals for space use; coordinating venue reservation dates and times, user insurance program, equipment usage, and labor schedules; executing contracts, and collecting deposits and rental fees. Duties also include creating and maintaining client files and event records and providing assistance with telephone and reception duties. A high school diploma or equivalent, plus some related college or vocational training, and four years of increasingly responsible customer service and clerical experience required. Must be proficient with computers and have familiarity with MS Office products. Bilingual (English / Spanish) skills may be beneficial. A résumé and cover letter must be submitted with application.
PAY GRADE GG14 / FULL PAY RANGE $21.94 - $30.94 PER HOUR
Full Job Description
The full job description for this position and all other City of Irving job classifications are available online. to access the list of job titles.
Culture
Arts and Culture - Arts Center
Since opening its doors, the Arts Center has been a lively hub of community celebration. Irving Arts Center alone hosts approximately 1,400 events annually, including 200+ performances and 25+ exhibitions, welcoming more than 100,000 visitors.
The City of Irving strives to be the most inclusive, welcoming, respectful and understanding municipal organization in North Texas. Irving is home to one of the most diverse ZIP codes in the nation, with many religions, races, nationalities and beliefs represented. The city acknowledges that its employees' diversity make them uniquely qualified to serve. This is achieved by building and nurturing an employment base that better reflects the races, cultures, faiths, gender identities, generations and philosophies of the community. The goal is to create programming and engagement opportunities, implement best and emerging practices, and foster an environment of understanding and respect. This allows for equitable access to programs and services, removal of barriers for engagement, and a culture of safety, trust and belonging.
For full-time employees, the City of Irving offers competitive health benefits and also participates in TMRS. More information can be found online at
01
Booking Software A - Do you have experience using booking software? Check all that apply.
  • Momentus Technologies Venue
  • Event Software
  • Other
  • No Experience

02
Booking Software B - If you checked "Other" in question A, please state the booking software that you have experience with.
03
Microsoft Office Skill Level - Please indicate your skill level (beginner, intermediate or advanced) for each of the MS products with which you have experience (e.g. MS Word, Excel, Outlook, Access, PowerPoint).
04
Experience Relevance - Please briefly explain how your previous work experience is relevant to this position.
Required Question

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