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Onbase Technical Support Specialist Jobs (NOW HIRING)

Hexacorp

OnBase Technical Lead

Harrisburg, PA · On-site

OnBase Technical Lead Location: Harrisburg, PA (Hybrid) Contract In-Person Interview The OnBase ... Provide ongoing training of OnBase tools and techniques to enrich staff support capabilities.

DEW Softech, Inc

OnBase Technical Lead

Harrisburg, PA · On-site

OnBase Technical Lead Location: Harrisburg, PA (Hybrid) Position Type: Contract in-person interview ... Provide ongoing training of OnBase tools and techniques to enrich staff support capabilities.

S R International, Inc.

OnBase Technical Lead

Job Title: OnBase Technical Lead Job Code: OH 810917 Client: Commonwealth of Pennsylvania ... All it takes are benchmark standards in service, support, and technical know-how, which have been ...

Dew Softech Inc

OnBase Technical Lead

Harrisburg, PA · On-site

OnBase Technical Lead Location: Harrisburg, PA (Hybrid) Position Type: Contract in-person interview ... Provide ongoing training of OnBase tools and techniques to enrich staff support capabilities.

Judge Group, Inc.

OnBase Technical Lead

Harrisburg, PA · On-site

$65 - $70/hr

In this role, you will lead the design, development, enhancement, and support of business-critical OnBase applications while providing technical leadership across the full software development ...

A2Zxperts

OnBase Technical Lead

Harrisburg, PA · On-site

C2C/1099, No W2 Job Title- OnBase Technical Lead Job Location-Harrisburg,PA Job Type-Contract Mode ... Provide ongoing training of OnBase tools and techniques to enrich staff support capabilities. For ...

VIVA USA INC

OnBase Technical Lead

Harrisburg, PA · On-site +1

The OnBase Technical Lead serves as the principal technical authority for OnBase applications, with ... Provide ongoing training of OnBase tools and techniques to enrich staff support capabilities. Skill ...

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Onbase Technical Support Specialist information

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How much do onbase technical support specialist jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for onbase technical support specialist in the United States is $26.57, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $30.53 per hour, depending on experience, location, and employer.

What is an OnBase Technical Support Specialist?

An OnBase Technical Support Specialist is a professional who provides technical assistance, troubleshooting, and support for the OnBase enterprise content management (ECM) software. They help users and organizations resolve issues related to the installation, configuration, integration, and ongoing use of OnBase solutions. These specialists may also assist with software updates, user training, and working with Hyland support to solve complex problems. Their goal is to ensure that OnBase runs smoothly and securely to meet business needs.

What are the key skills and qualifications needed to thrive as an OnBase Technical Support Specialist?

To excel as an Onbase Technical Support Specialist, you need a solid understanding of enterprise content management (ECM), troubleshooting methodologies, and familiarity with Onbase software alongside a relevant IT degree or certification. Experience with Onbase administration tools, SQL databases, Windows Server environments, and possibly Onbase Certified Installer or System Administrator credentials is highly beneficial. Strong analytical thinking, communication skills, and a customer-focused attitude are vital soft skills for resolving user issues efficiently. These competencies ensure timely problem resolution, system stability, and high user satisfaction in organizations relying on Onbase solutions.

What are some common challenges faced by OnBase Technical Support Specialists when troubleshooting client issues?

Onbase Technical Support Specialists often encounter challenges such as diagnosing complex issues related to workflow configurations, integration with other business systems, and user access problems. Since Onbase is highly customizable, pinpointing the root cause of a problem can sometimes require deep investigation into both software settings and client-specific customizations. Effective communication with end-users and collaboration with development or infrastructure teams are key to resolving issues efficiently. Staying updated with the latest Onbase updates and patches also helps prevent and address recurring challenges.

What is the difference between Onbase Technical Support Specialist vs Onbase System Administrator?

AspectOnbase Technical Support SpecialistOnbase System Administrator
CertificationsTypically requires knowledge of Onbase support and certificationsOften requires advanced certifications and system management skills
Work EnvironmentCustomer support, troubleshooting, and issue resolutionSystem configuration, maintenance, and user management
Employer & Industry UsageUsed across organizations for support rolesUsed internally within organizations for system administration

The Onbase Technical Support Specialist primarily focuses on troubleshooting, resolving user issues, and providing support for Onbase software. In contrast, the Onbase System Administrator manages system configurations, performs updates, and ensures optimal system performance. While both roles require knowledge of Onbase and related certifications, the support specialist is more customer-facing, whereas the administrator handles system maintenance and setup.

What are popular job titles related to Onbase Technical Support Specialist jobs?

For Onbase Technical Support Specialist jobs, the most frequently searched job titles are:

Infographic showing various Onbase Technical Support Specialist job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $55,275 per year, or $26.6 per hour.

Onbase Technical Lead

Harrisburg, PA • On-site

Indus River Technologies Inc.
IT Services • 51 - 200 employees
Learn more about Indus River Technologies Inc.external

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

🚨 Hiring: OnBase Technical Lead – WorkView & Workflow 🚨

📍 Location: Harrisburg, PA
💻 Work Arrangement: Remote – occasional travel to Harrisburg, PA
⏳ Duration: Long-term contract, expected extension through 06/30/2027 and likely ongoing 6-month extensions
🗣️ Interview: Initial virtual interview via Teams, potentially followed by an in-person interview

We are looking for an experienced OnBase Technical Lead with strong hands-on expertise in Hyland OnBase WorkView and Workflow.

🔹 Key Responsibilities:
• Lead the OnBase development team and provide technical direction
• Design, develop, configure, and enhance existing OnBase applications
• Architect and optimize WorkView applications and Workflow processes
• Configure and administer OnBase systems
• Develop workflow, interface, and process strategies
• Troubleshoot and resolve production issues
• Lead requirements analysis, design, development, testing, and implementation
• Perform coding, unit testing, debugging, and technical reviews
• Translate business requirements into scalable technical solutions
• Collaborate with stakeholders and development teams
• Identify and resolve technical issues, risks, and action items
• Provide technical guidance, knowledge transfer, and OnBase training

🔑 Required Skills:
✅ Hyland OnBase
✅ OnBase WorkView – Expert Level
✅ OnBase Workflow – Expert Level
✅ OnBase application development & enhancements
✅ OnBase configuration & administration
✅ Unity Client knowledge
✅ Technical leadership / functional architecture
✅ Production troubleshooting & support
✅ Application design, coding & testing

⭐ Preferred: OnBase WorkView & Workflow certification
🎓 4-year college degree or equivalent technical study

📩 Interested candidates: Please share your updated resume and contact details via DM.

#Hiring #OnBase #HylandOnBase #OnBaseDeveloper #OnBaseTechnicalLead #WorkView #OnBaseWorkflow #UnityClient #ECM #Workflow #TechnicalLead #RemoteJobs #ContractJobs #ITJobs #PennsylvaniaJobs #HarrisburgJobs #Recruiting #Staffing

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