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On Call Remote Customer Experience Associate Jobs in Madison, WI

PNC Bank

Underwriting Associate - Commercial

Portage, WI · On-site +1

$37K/yr

We are all united in delivering the best experience for our customers. We work together each day to ... This position may be eligible for remote work in select geographic locations, subject to approval ...

ECP

Customer Success Manager

Madison, WI · Remote

Our team is based in Milwaukee, but we are open to this position being fully remote. * Drive ... Experience in SaaS Success/Inside Sales: 2-5 years in roles like CSM, SDR, retention, or customer ...

EnsoData

User Experience (UX) Designer

Madison, WI · On-site +1

Collaborate with customers, product managers and developers to ensure design feasibility and ... Communication: Ability to communicate in a remote environment that strives to be diverse and ...

State of Wisconsin

Legal Associate - OLR

Madison, WI · On-site +1

$55K - $66K/yr

Certain positions with this Department may allow remote work for a portion of their work schedule ... Salary will be determined based on the selected candidate's qualifications and experience. Job ...

Kim Luxe Travel

Travel Customer Service

Madison, WI · Remote

$16 - $22/hr

... and stress-free experience for every traveler. Key Responsibilities Communicate with clients ... remote position with flexible hours Training and ongoing support to help you succeed Career growth ...

Kim Luxe Travel

Travel Customer Service

Madison, WI · Remote

$16 - $22/hr

... and stress-free experience for every traveler. Key Responsibilities Communicate with clients ... remote position with flexible hours Training and ongoing support to help you succeed Career growth ...

Getaway

Customer Representative

Mcfarland, WI · Remote

$30K - $50K/yr

Strong customer service experience (preferably in travel or hospitality). * Organized, dependable ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

Getaway

Customer Representative

Mcfarland, WI · Remote

$30K - $50K/yr

Strong customer service experience (preferably in travel or hospitality). * Organized, dependable ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

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On Call Remote Customer Experience Associate information

See Madison, WI salary details

$8

$17

$27

How much do on call remote customer experience associate jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for on call remote customer experience associate in Madison, WI is $17.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $19.38 per hour, depending on experience, location, and employer.

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On Call Remote Customer Experience Associate jobs near you
Infographic showing various On Call Remote Customer Experience Associate job openings in Madison, WI as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, 2% Temporary, and 3% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $35,919 per year, or $17.3 per hour.

Customer Service Representative

Williams-Sonoma, Inc.

Madison, WI • Remote

$15/hr

Temporary

Posted 8 days ago

Williams-Sonoma rating

6.5

Company rating: 6.5 out of 10

Based on 95 frontline employees who took The Breakroom Quiz

Job description

Williams-Sonoma Inc.
Customer Service Representatives.
Seasonal Full Time availability.

Remote roles available in: Madison, WI
Now accepting applications until August 30, 2026.
Apply here directly for immediate feedback: Customer Service Representative - Williams-Sonoma Inc. Customer Care Centers
Why Join Us?
Do you love helping people? Thrive in fast-paced environments? Want to work from home in a role where you make someone’s day every day?
If you’re someone who:
  • Brings positive energy.
  • Solves problems with confidence.
  • Loves great products and even better discounts.
    …then you’ll feel right at home here!

Your Day to Day (Essential Functions):
Customer-Focused Support:
  • Serve as the first point of contact for customer inquiries via phone.
  • Actively listen to customer concerns and provide clear, accurate, and empathetic resolutions.
  • Handle escalations with professionalism, ensuring a smooth resolution process.
Problem-Solving & Ownership:
  • Apply critical thinking to troubleshoot issues and offer appropriate solutions.
  • Approve adjustments, returns, or other resolutions within established guidelines.
  • Follow up with customers to ensure complete satisfaction and issue solutions.
Service with Integrity:
  • Uphold company values by providing honest, ethical, and transparent support.
  • Maintain confidentiality of customer data and company policies.
  • Stay informed about product updates, policies, and procedures to provide accurate information.
Collaboration & Continuous Growth:
  • Work closely with team members and leadership to improve service processes.
  • Participate in ongoing training to enhance skills and stay ahead in customer service excellence.
  • Provide feedback to improve company policies and customer experience strategies.

What We Offer:
  • $15.00/hr.
  • Recognition based incentives and bonuses for top performers.
  • Training, coaching and early conversion opportunities to build your career within our holiday season.
  • Employee discounts and perks (up to 40% off most products and brands).

What We're Looking For:
  • 1+ years of customer service experience (retail, call center, or hospitality preferred).
  • Strong communication skills - Ability to de-escalate and resolve issues professionally.
  • Problem-solving mindset - You think fast and adapt quickly.
  • Integrity and reliability - You do the right thing, even when no one is watching.
  • Comfortable working in a fast-paced environment with performance goals.
  • Tech-savvy - Ability to navigate multiple systems and multitask efficiently.

Work-From-Home Technology Requirements: You must provide your own qualifying equipment and reliable internet connection.
Required Computer Setup:
  • Desktop, all-in-one computer or traditional laptop.
  • Windows 11 Home, Windows 11 Pro or Windows 11 Pro for Workstations.
  • Minimum 6 GB of RAM; 8 GB or more recommended.
  • Minimum screen resolution of 1920 × 1080.
  • Google Chrome.
  • Current antivirus protection.
  • Enough available storage to install required systems.
  • Windows 10 and older operating systems are not supported. Windows Education, Enterprise and Insider editions are also not supported.
  • Chromebooks, tablets, Microsoft Surface devices, Steam Decks and mobile phones are not accepted as primary work devices.

Required Equipment:
  • External mouse.
  • Keyboard.
  • Webcam.
  • Wired USB headset.

Wireless and Bluetooth headsets are not supported. Recommended models include the Jabra Evolve 20 UC and Logitech H390.

Your computer and internet connection must pass our pre-employment System Checker.

We do not recommend using built-in laptop track pads.
Your system’s internet speed will be tested using our System Checker during the pre-hire process and throughout employment as needed. If you choose, you may examine your speeds at http://speedof.me , however that will not be an official evaluation of your connection. Internet based speed tests measure speeds to your residence, and may not be indicative of actual speeds to your computer.
Ready to Get Started?
Bring your energy, problem-solving skills and passion for helping people to Williams-Sonoma, Inc.
Apply today and complete your application by August 30, 2026. Your next opportunity could start right from home!

Williams-Sonoma, Inc. is an Equal Opportunity Employer. We consider qualified applicants without regard to any characteristic protected by applicable federal, state or local law. Reasonable accommodations are available during the application and employment process.

What Williams-Sonoma employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Williams-Sonoma logo

About Williams-Sonoma

Sourced by ZipRecruiter

Established in 1956, Williams-Sonoma, Inc. stands as a leading specialty retailer, renowned for offering premium kitchen and home products in the United States. Our esteemed family of brands includes Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Teen, Pottery Barn Kids, Rejuvenation, Mark & Graham, West Elm, and Outward. These brands have earned widespread recognition and respect in the industry. We take pride in providing beautifully designed, stylish, and functional products for every part of the home, from the kitchen to the living room, bedroom, home office, closet, laundry room, and outdoor spaces. While witnessing significant transformations over the years since our first brick-and-mortar store opened, our dedication to exceptional quality products, functional design, excellent customer service, and enriching the lives of our customers and communities remains unwavering. Today, we are a multi-brand, multi-channel global enterprise, supported by cutting-edge technology and exceptionally talented retail teams. We constantly seek fresh perspectives and innovative ideas to drive our continued success.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

San Francisco, CA, US

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