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On Call Insurance Customer Service Representative Remote Jobs in Illinois

Integrityfex

Client Services Representative

Pekin, IL · Remote

$14.75 - $20/hr

Remote Opportunity** Integrity FEX is growing and seeking Client Services Representatives to help ... Deliver professional customer service before and after enrollment. * Continue learning through ...

Arsenault Inc

Customer Service Representative

Chicago, IL · Remote

$16.50 - $22.50/hr

Description Customer Service Representative (Remote) * Are you an experienced Customer Service Representative looking for a new challenge? * Do you value customer service and helping your community?

The Butler Agency

Remote Sales

Chicago, IL · Remote

... Client Services Representatives to help individuals and families explore life insurance options ... Deliver professional customer service before and after enrollment. * Continue learning through ...

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On Call Insurance Customer Service Representative Remote information

What is the difference between On Call Insurance Customer Service Representative Remote vs Insurance Customer Service Representative?

AspectOn Call Insurance Customer Service Representative RemoteInsurance Customer Service Representative
Work EnvironmentRemote, home-basedOffice or remote options
Required CredentialsHigh school diploma or equivalent, insurance knowledge often preferredHigh school diploma or equivalent, insurance knowledge often preferred
Job ResponsibilitiesHandle on-demand customer inquiries, provide policy info, assist with claimsAssist customers with policy questions, billing, claims, and coverage
Employer & Industry UsageInsurance companies, third-party service providersInsurance companies, agencies, brokers

Both roles involve customer service in the insurance industry and often require similar credentials. The key difference is that On Call Insurance Customer Service Representatives work remotely and handle on-demand inquiries, while Insurance Customer Service Representatives may work in-office or remotely, providing ongoing support to policyholders.

What are the most commonly searched types of Insurance Customer Service Representative Remote jobs in Illinois?

The most popular types of Insurance Customer Service Representative Remote jobs in Illinois are:

What cities in Illinois are hiring for On Call Insurance Customer Service Representative Remote jobs?

Cities in Illinois with the most On Call Insurance Customer Service Representative Remote job openings:

On Call Insurance Customer Service Representative Remote jobs near you
Infographic showing various On Call Insurance Customer Service Representative Remote job openings in Illinois as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Travel Customer Service Representative (Remote)

Mich Inc

Chicago, IL • Remote

$16.50 - $22.50/hr

Full-time

Posted 5 days ago

Job description

About the Role

Prestige Travel Agency by Mich USA is seeking a Travel Customer Service Representative (Remote) to support clients throughout every stage of their travel journey. In this client-facing role, you will serve as a trusted point of contact—from initial booking through post-trip follow-up—ensuring a seamless, personalized, and high-quality experience.

This role is ideal for someone who is detail-oriented, service-driven, and passionate about travel, hospitality, and delivering exceptional customer experiences.

Key Responsibilities

  • Respond promptly and professionally to client inquiries via phone, email, and messaging platforms
  • Assist with luxury and leisure travel bookings, including changes, cancellations, and special requests
  • Provide accurate and timely information regarding destinations, travel requirements, and agency policies
  • Coordinate booking details and confirm itineraries to ensure accuracy and client satisfaction
  • Proactively follow up with clients before and after travel to ensure a positive experience
  • Address client concerns with empathy, professionalism, and solution-oriented thinking
  • Maintain accurate documentation and update booking systems as required

Qualifications & Skills

  • Excellent verbal and written communication skills
  • Customer service experience (travel, hospitality, or service-related experience preferred)
  • Strong organizational skills and attention to detail
  • Comfortable using technology and learning new systems and booking platforms
  • Reliable, proactive, and able to manage multiple client requests efficiently
  • Genuine interest in travel and helping clients plan memorable experiences

What We Offer

  • 100% remote work environment
  • Flexible scheduling options
  • Opportunities for professional growth within the company
  • Access to travel perks and industry-related discounts
  • Supportive team culture with ongoing training and development

Apply Today

Interested candidates are encouraged to apply today and join our remote travel support team.

Equal Opportunity Employer

Prestige Travel Agency by Mich is an equal opportunity employer committed to diversity and inclusion.

Apply