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On Call Amazon Customer Service Representative Jobs in Reston, VA

Sila Services

Customer Service Representative

Manassas, VA · On-site

$18 - $20/hr

Customer Service Representative (CSR) My Plumber Plus - Manassas, VA Looking for a customer service role where your work actually matters and the phones stay busy? For more than 40 years, My Plumber ...

Sila Services

Customer Service Representative

Manassas, VA · On-site

$18 - $20/hr

Customer Service Representative (CSR) My Plumber Plus - Manassas, VA Looking for a customer service role where your work actually matters and the phones stay busy? For more than 40 years, My Plumber ...

Sila Services

Customer Service Representative

Manassas, VA · On-site

$18 - $20/hr

Customer Service Representative (CSR) My Plumber Plus - Manassas, VA Looking for a customer service role where your work actually matters and the phones stay busy? For more than 40 years, My Plumber ...

Sila Services

Customer Service Representative

Sterling, VA · On-site

$18 - $22/hr

Customer Service Representative (CSR) John Nugent & Sons - Sterling, VA Looking for a customer service role where your work actually matters and the phones stay busy? For more than 50 years, John ...

Kolb Electric, Inc

Customer Service Representative

Lorton, VA · On-site

$16.25 - $22/hr

Kolb Electric is seeking experienced Customer Service Representatives to join our thriving team. We have provided award winning electrical design, repairs, installation, and customer service for 100 ...

Kolb Electric, Inc

Customer Service Representative

Lorton, VA · On-site

$16.25 - $22/hr

Kolb Electric is seeking experienced Customer Service Representatives to join our thriving team. We have provided award winning electrical design, repairs, installation, and customer service for 100 ...

AHU Technologies Inc

Customer Service Rep

Washington, DC · On-site

$20 - $23/hr

TITLE: Customer Service Rep LOCATION: Washington, DC/Hybrid Employment type: Contract w2/1099/C2C MINIMUM EDUCATION: Bachelors degree in IT, related field, or equivalent experience. REQUIRED ...

CryptoGex

Customer Service Representative

Washington, DC · On-site

$18.50 - $28.50/hr

The Customer Service Representative will act as a key point of contact for event attendees, partners, and vendors. This role involves handling inquiries, resolving issues, and ensuring a positive ...

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All JobsOn Call Amazon Customer Service Representative JobsOn Call Amazon Customer Service Representative Jobs in Reston, VA

On Call Amazon Customer Service Representative information

See Reston, VA salary details

$11

$18

$28

How much do on call amazon customer service representative jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for on call amazon customer service representative in Reston, VA is $18.78, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $20.00 per hour, depending on experience, location, and employer.

Does Amazon really hire people to work from home?

Amazon offers remote customer service representative positions, including on-call roles, which allow employees to work from home. These jobs typically require a computer, internet connection, and flexible scheduling, and they are part of Amazon's broader customer support operations.

How much do Amazon remote customer service reps make?

Amazon remote customer service representatives typically earn between $15 and $20 per hour, depending on experience and location. The role often involves flexible schedules and requires strong communication skills, with some positions offering additional benefits or performance-based incentives.

Will Amazon pay you $28 an hour to work from home?

Amazon customer service representatives working from home typically earn between $15 and $20 per hour, depending on experience and location. While some roles or overtime may increase pay, $28 an hour is higher than the standard rate for this position. Compensation varies based on the specific role, shift, and performance bonuses.

What is the difference between On Call Amazon Customer Service Representative vs Amazon Customer Service Associate?

AspectOn Call Amazon Customer Service RepresentativeAmazon Customer Service Associate
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentRemote, flexible hours, on-call basisRemote or on-site, regular shifts
Employer & IndustryAmazon, e-commerce customer support

The On Call Amazon Customer Service Representative typically works on a flexible, on-demand basis, handling customer inquiries as needed, often remotely. In contrast, the Amazon Customer Service Associate usually works scheduled shifts, either remotely or on-site, providing consistent support. Both roles require similar credentials and industry experience, but differ mainly in scheduling and work flexibility.

Does Amazon hire remote customer service representatives?

Amazon regularly hires remote customer service representatives, including for on-call roles, and these positions often require strong communication skills and the ability to work independently. Remote customer service jobs at Amazon typically involve handling customer inquiries via phone, chat, or email and may require specific equipment or training. Availability of remote roles can vary based on location and business needs.
What are the most commonly searched types of Amazon Customer Service Representative jobs in Reston, VA? The most popular types of Amazon Customer Service Representative jobs in Reston, VA are:
What are popular job titles related to On Call Amazon Customer Service Representative jobs in Reston, VA? For On Call Amazon Customer Service Representative jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching On Call Amazon Customer Service Representative jobs in Reston, VA look for? The top searched job categories for On Call Amazon Customer Service Representative jobs in Reston, VA are:
What cities near Reston, VA are hiring for On Call Amazon Customer Service Representative jobs? Cities near Reston, VA with the most On Call Amazon Customer Service Representative job openings:
On Call Amazon Customer Service Representative jobs near you
Infographic showing various On Call Amazon Customer Service Representative job openings in Reston, VA as of July 2026, with employment types broken down into 25% Locum Tenens, 67% Full Time, 5% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $39,063 per year, or $18.8 per hour.

Customer Service Representative

Sila Services

Sterling, VA

$18 - $22/hr

Full-time

Posted 13 hours ago

Job description

Customer Service Representative (CSR)
John Nugent & Sons – Sterling, VA
 
Looking for a customer service role where your work actually matters and the phones stay busy?
 
For more than 50 years, John Nugent & Sons has been a trusted residential service provider serving homeowners across Northern Virginia. Our success is driven by skilled technicians in the field—and strong Customer Service Representatives who keep the operation running smoothly. When customers call us, you’re the first voice they hear and a key part of the customer experience.
 
We’re looking for a Customer Service Representative who can handle a fast-paced environment, communicate clearly, and take pride in helping customers while keeping schedules full and memberships growing.
What You’ll Do
  • Respond to customer requests, resolve issues and promote the company
  • Convert incoming customer calls into booked service appointments
  • Outbound calling to our customers to schedule appointments
  • Develop a proven track record in customer service.
  • Participate in training so that you grow and develop as a professional
  • Maintain and update our customer database with complete and accurate information
  • Maintain communication with dispatch and your manager
What We’re Looking For
  • Strong verbal communication with ability to control and guide conversations
  • Reliable attendance and punctuality (critical for call volume coverage)
  • Ability to multitask across systems while maintaining accuracy
  • Strong problem-solving skills and ability to handle objections professionally
  • Comfortable working in a fast-paced, performance-driven environment
  • Basic computer proficiency (CRM systems, scheduling software, etc.)

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.