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On Call Amazon Customer Service Representative Jobs in Reston, VA

Customer Service Representative (CSR) John Nugent & Sons - Sterling, VA Looking for a customer service role where your work actually matters and the phones stay busy? For more than 50 years, John ...

Customer Service Representative (CSR) My Plumber Plus - Manassas, VA Looking for a customer service role where your work actually matters and the phones stay busy? For more than 40 years, My Plumber ...

Customer Service Representative (CSR) John Nugent & Sons - Sterling, VA Looking for a customer service role where your work actually matters and the phones stay busy? For more than 50 years, John ...

Customer Service Representative

Lorton, VA ยท On-site

$16.25 - $22/hr

Kolb Electric is seeking experienced Customer Service Representatives to join our thriving team. We have provided award winning electrical design, repairs, installation, and customer service for 100 ...

Customer Service Representative

Centreville, VA ยท On-site

$15.75 - $21.50/hr

Customer Service Representative (CSR) / Dispatcher - Plumbing & HVAC Company: 1-800-Plumber +Air of Centreville Location: Centreville, VA Employment Type: Full-Time About Us 1-800-Plumber +Air of ...

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On Call Amazon Customer Service Representative information

See Reston, VA salary details

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How much do on call amazon customer service representative jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for on call amazon customer service representative in Reston, VA is $18.78, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $20.00 per hour, depending on experience, location, and employer.

What is the difference between On Call Amazon Customer Service Representative vs Amazon Customer Service Associate?

AspectOn Call Amazon Customer Service RepresentativeAmazon Customer Service Associate
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentRemote, flexible hours, on-call basisRemote or on-site, regular shifts
Employer & IndustryAmazon, e-commerce customer support

The On Call Amazon Customer Service Representative typically works on a flexible, on-demand basis, handling customer inquiries as needed, often remotely. In contrast, the Amazon Customer Service Associate usually works scheduled shifts, either remotely or on-site, providing consistent support. Both roles require similar credentials and industry experience, but differ mainly in scheduling and work flexibility.

What are the most commonly searched types of Amazon Customer Service Representative jobs in Reston, VA? The most popular types of Amazon Customer Service Representative jobs in Reston, VA are:
What are popular job titles related to On Call Amazon Customer Service Representative jobs in Reston, VA? For On Call Amazon Customer Service Representative jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching On Call Amazon Customer Service Representative jobs in Reston, VA look for? The top searched job categories for On Call Amazon Customer Service Representative jobs in Reston, VA are:
What cities near Reston, VA are hiring for On Call Amazon Customer Service Representative jobs? Cities near Reston, VA with the most On Call Amazon Customer Service Representative job openings:
Infographic showing various On Call Amazon Customer Service Representative job openings in Reston, VA as of July 2026, with employment types broken down into 25% Locum Tenens, 67% Full Time, 5% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $39,063 per year, or $18.8 per hour.

Customer Service Representative (CSR)

Burjline Builders

Washington, DC โ€ข On-site

$18 - $24.50/hr

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Job description

Customer Service Representative (CSR)

We are seeking a dedicated and professional Customer Service Representative (CSR) to join our team at SelectUSA. This is a FULL_TIME position based in Washington, District of Columbia, United States. As a vital part of the U.S. Department of Commerce, SelectUSA's mission is to promote and facilitate business investment into the United States. Since our inception, we have facilitated over $400 billion in investment, creating and retaining more than 270,000 jobs. The successful candidate will be the first point of contact for businesses and stakeholders, playing a crucial role in supporting our mission to strengthen the U.S. economy. You will provide exemplary service and essential information to a diverse, international audience, directly contributing to our continued success.

Responsibilities

  • Serve as the primary point of contact for inbound enquiries from businesses, investors, and economic development organisations via phone, email, and web platforms.
  • Provide accurate and timely information regarding SelectUSA's services, the U.S. investment climate, and relevant federal programmes.
  • Carefully assess the nature of enquiries and escalate complex issues to the appropriate specialists or partner government entities.
  • Maintain detailed and accurate records of all client interactions and communications within our CRM system.
  • Assist with administrative tasks to support the wider team, including data entry, report generation, and scheduling.
  • Support the organisation and execution of events, webinars, and investment missions.
  • Liaise with internal teams to ensure a seamless and professional experience for all stakeholders.

Qualifications

  • Proven experience in a customer service, client relations, or administrative role, preferably within a professional or corporate environment.
  • Exceptional written and verbal communication skills, with a talent for conveying information clearly and concisely.
  • Strong organisational skills with the ability to manage multiple priorities and meet deadlines effectively.
  • Excellent attention to detail and a commitment to maintaining high standards of accuracy.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience using CRM software.
  • A professional, proactive, and customer-focused approach.
  • A degree in Business, Communications, International Relations, or a related field is desirable but not essential.
  • Knowledge of economic development or international business would be a significant advantage.

Benefits

  • A competitive salary and a comprehensive benefits package.
  • Opportunities for professional development and continuous learning.
  • A collaborative and supportive work environment at the heart of the U.S. government's economic initiatives.
  • The unique opportunity to contribute to a mission-driven organisation that has a tangible impact on job creation and economic growth in the United States.