Description
Field Service Technician I/II/Lead
Do you want to work as part of a great team? Trusted to represent Flex Energy Solutions to our customers? Confident in your skills to do the job? Never having the same day sitting in a cubicle. Working for a respected company with stability and competitive pay? Great benefits and time off?
You need to talk to us!!
Benefits:
Newly hired employees are eligible for benefits on the first day of the calendar month following hire date.
- 85% company paid health insurance for employee and their dependents. We offer a PPO and an HSA plan. HSA plan with employer contribution of $500 for Employee/$1000 for Family.
- 100% paid Dental and Vision for Employee and dependents.
- Company paid Life insurance, AD&D insurance, and Short-Term and Long-Term disability.
- 3 Weeks Paid vacation, 10 paid holidays, and 401(k) retirement plan with 6% match and 100% vested.
- Employee Assistance Plan
- Ongoing paid employee education opportunities available
- Tech Training Program
- Advancement opportunities
- Relocation Assistance
Summary of Position:
Flex Energy Solutions is looking for a Field Service Technician to deliver the desired customer service experience. This person must be a self-starter and be willing to learn the details of the Flex Turbine, a reliable small gas turbine generator with the capability to run on a wide range of oil field gases. This person will be part of the Service and Operations organization whose goal is to drive service success that improves customer satisfaction, maximizes customer retention, and increases equipment reliability.
Requirements
***Can reliably commute or are willing to relocate.
Minimum Qualifications:
High School diploma or equivalent
Minimum of 2 years of electrical power generation experience.
Experience in working with electrical automation and controls.
Preferred Qualifications:
Direct experience with gas turbines and/or reciprocating engines is desirable.
Experience in oil and gas related maintenance and a strong mechanical background.
Proven field service experience with complex equipment a plus
Direct experience with PLC's and ladder logic is desirable
Proven experience working with electrical systems
Ability to use PC's for data logging and troubleshooting
Ability to work flexible hours and adapt to changing work schedules
Ability to lift 50 lbs
Attention to details, especially in diagnosing and resolving field issues
Working in a changing team environment (Rotating work schedule)
Willing to learn mechanical and electrical systems & components, including controls
Demonstrated writing/documenting skills to communicate field service process
Current and valid driver's license(s)
Duties and Responsibilities:
Field Service Work
Provide service and customer support during field visits
Diagnose errors or technical problems through PLC interface(s).
Identify proper action with remote technical support as needed
Manage and commence all on site repair, maintenance and test tasks within prescribed schedule
Document service processes and field maintenance/repairs
Willing to work in remote locations and respond to unit call out
Safety
Follow all client, company and HSE filed procedures and protocols
Complete all necessary safety training
Practice and adhere to all safety requirements and training
Operate vehicle in proper and safely manner