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Ocean State Lot Jobs (NOW HIRING)

HR Analyst l

North Kingstown, RI · Hybrid

$52K - $62K/yr

Ocean State Job Lot ("OSJL" or the "Company") is a dynamic $850+ million general merchandise retailer with a strong foothold across the Northeast and Mid-Atlantic. With over 170 stores currently and ...

HR Analyst l

North Kingstown, RI · On-site

$52K - $62K/yr

Ocean State Job Lot ("OSJL" or the "Company") is a dynamic $850+ million general merchandise retailer with a strong foothold across the Northeast and Mid-Atlantic. With over 170 stores currently and ...

Ocean State Job Lot ("OSJL" or the "Company") is a dynamic $850+ million general merchandise retailer with a strong foothold across the Northeast and Mid-Atlantic. With over 170 stores currently and ...

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Ocean State Lot information

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How much do ocean state lot jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for ocean state lot in the United States is $15.88, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.31 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Ocean State Lot Sales Associate, and why are they important?

To thrive as an Ocean State Lot Sales Associate, you need strong customer service skills, basic math abilities, and experience in retail or a related field, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems and inventory management tools is typically required. Excellent communication, teamwork, and problem-solving abilities help you connect with customers and support store operations. These skills ensure efficient transactions, positive customer experiences, and contribute to the store's overall success.

What are some common challenges faced when working at Ocean State Lot and how can new hires overcome them?

Employees at Ocean State Lot often encounter challenges such as managing a fast-paced retail environment, juggling multiple customer requests, and ensuring shelves remain well-stocked and organized. New hires can overcome these challenges by staying proactive, asking questions when unsure, and collaborating closely with team members. Embracing a customer-first mindset and being open to learning from more experienced colleagues will also help new team members adapt quickly and succeed in their roles.

What are Ocean State Lot jobs?

Ocean State Lot jobs typically refer to positions with Ocean State Job Lot, a discount retail chain primarily located in the Northeastern United States. These jobs include roles such as cashier, stock associate, store manager, and distribution center staff. Employees are responsible for tasks like customer service, stocking shelves, operating registers, and maintaining store appearance. Ocean State Job Lot is known for its fast-paced environment and opportunities for career advancement within retail. Benefits and job requirements may vary depending on the specific position and location.

What is the difference between Ocean State Lot vs Ocean State Loader?

AspectOcean State LotOcean State Loader
CertificationsDriver's license, possibly CDLDriver's license, CDL often preferred
Work EnvironmentOutdoor, lot management, vehicle movementLoading/unloading, vehicle operation
Industry UsageUsed in retail, logistics, and transportation sectorsCommon in freight, shipping, and warehousing

Ocean State Lot and Ocean State Loader roles both involve vehicle and lot management within the transportation industry. While they share similar certifications and work environments, the Lot role focuses on managing vehicle parking and lot organization, whereas the Loader emphasizes loading and unloading cargo. Both positions are essential in logistics operations and often overlap in job functions, but their primary responsibilities differ slightly.

What cities are hiring for Ocean State Lot jobs? Cities with the most Ocean State Lot job openings:
What states have the most Ocean State Lot jobs? States with the most job openings for Ocean State Lot jobs include:
Infographic showing various Ocean State Lot job openings in the United States as of May 2026, with employment types broken down into 73% Full Time, and 27% Part Time. Highlights an 33% Physical, 17% Hybrid, and 50% Remote job distribution, with an average salary of $33,037 per year, or $15.9 per hour.
2nd shift - Part- Time Customer Service Associate - (Temporary) 1PM - 4PM

2nd shift - Part- Time Customer Service Associate - (Temporary) 1PM - 4PM

Ocean State Job Lot

North Kingstown, RI

$19 - $21/hr

Part-time

Posted 11 days ago


Ocean State Job Lot rating

6.1

Company rating: 6.1 out of 10

Based on 138 frontline employees who took The Breakroom Quiz

337th of 712 rated retailers


Job description

Ocean State Job Lot (“OSJL” or the “Company”) is a dynamic $850+ million general merchandise retailer with a strong foothold across the Northeast and Mid-Atlantic. With over 170 stores currently and ambitious plans to reach 180 locations, OSJL offers exciting opportunities for growth and contribution. We are an opportunity-driven retailer owning over 50% of our operating locations, totaling 8 million square feet, demonstrating our stability and long-term vision. At OSJL, you will be part of a team committed to delivering exceptional value to our customers while driving positive change and a more responsible future for retail within our communities.

Job Description:

The Customer Service Associate role at Ocean State Job Lot (“OSJL” and “Company”) is responsible for handling retail store associate and customer service issues from inception to resolution. This role has electronic contact with departments across OSJL and works with a team, under the direction of the Customer Relations Manager, to provide exceptional customer service to all retail store associates and customers. 

Key Responsibilities:

  • Accurately respond to and resolve retail store associate and customer inquiries and complaints on a timely basis in accordance with Company policy.
  • Handle customer service issues by telephone, in writing, and through messages and/or email inquiries from stores, escalating to the Customer Relations Manager as needed.
  • Maintain up-to-date understanding of Company policies and procedures.
  • Capture and report all customer contacts using a software application.
  • Effectively utilize virtual means to communicate efficiently and work independently under remote conditions, as applicable.

Qualifications:

  • High school degree or equivalent is required.
  • One or more years of customer service or call center experience is preferred.
  • Associate’s or Bachelor’s degree in a related field is preferred.
  • Prior retail customer service experience is preferred.
  • Proficient in Salesforce platform and Google (i.e., Sites, Slides, Drive, Docs, Sheets).

Work Environment:

  • Works on a rotating schedule primarily in a climate controlled environment with minimal safety and health hazard potential.
  • Weeknight and weekend assignments may be required.
  • Works in an office environment remaining stationary at a desk, table, or computer workstation for extended periods of time. Frequently uses near vision for reading and computer tasks.
  • May involve exposure to challenging customer interactions.
  • The role will be required to utilize a personal device to verify logins for different websites and programs.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

    This job description does not list all the duties of the job.  You may be asked by supervisors or managers to perform other job duties and tasks, some of which may be essential to the position.  Management has the right to revise this job description at any time.  The job description is not a contract, either express or implied.  You are an at-will employee, meaning either you or the Company may terminate your employment at any time, with or without notice.

    #INDCorp

    The salary range for this position is between $19.00 to $21.00/hour.  


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    About Ocean State Job Lot

    Sourced by ZipRecruiter

    Ocean State Job Lot, headquartered in North Kingstown, Rhode Island, United States, is a well-renowned firm operating within the retail industry. The company, officially launched in 1977, has since grown to operate more than 140 stores across the US northeast. It offers a variety of products that range from health and beauty supplies, kitchenware, clothing, and seasonal items to toys, pet supplies, and household essentials. The company's mission is to provide its customers with a unique treasure hunt experience by offering quality products at exceptional value. Beyond this, Ocean State Job Lot is known for its philanthropic efforts, through schemes like the 'Three Square Meals' hunger relief program, and the OSJL Charitable Foundation, which have significantly contributed to enhancing the quality of life within their community.

    Industry

    Retail

    Company size

    5,001 - 10,000 Employees

    Headquarters location

    North Kingstown, RI, US

    Year founded

    1977