Job Title: Room Attendant (Housekeeper)
Location: Hampton Inn - Biloxi / Ocean Springs, MS
Department: Housekeeping
Reports To: Executive Housekeeper / General Manager
FLSA Status: Non-Exempt
Job Summary:
The Room Attendant is responsible for ensuring the cleanliness, comfort, and overall appearance of guest rooms and public areas in accordance with Hilton brand standards. At the Hampton Inn - Biloxi / Ocean Springs, we believe in creating a clean and welcoming environment where every guest feels at home.
Key Responsibilities:
- Clean and service assigned guest rooms, including making beds, dusting, vacuuming, cleaning bathrooms, and replenishing amenities
- Change linens and towels, remove trash, and sanitize all high-touch surfaces
- Restock housekeeping carts and supply closets at the beginning and end of each shift
- Report maintenance issues or missing items to the supervisor promptly
- Follow all safety and sanitation policies and procedures
- Ensure rooms are cleaned thoroughly and meet brand inspection standards
- Greet guests in hallways with a friendly and professional attitude
- Assist with laundry duties or other housekeeping-related tasks as needed
- Complete daily room assignments efficiently and accurately
- Maintain confidentiality and security of all guest and hotel information
Qualifications:
- High school diploma or equivalent preferred
- Previous housekeeping or hotel experience is a plus but not required-willing to train the right candidate
- Strong attention to detail and pride in delivering quality work
- Ability to work independently and as part of a team
- Must be dependable, punctual, and able to follow instructions
- Ability to work a flexible schedule including weekends and holidays
Physical Requirements:
- Must be able to lift, push, pull, and carry up to 25 pounds
- Must be able to stand, walk, kneel, bend, and reach for extended periods
- Must be able to work with cleaning chemicals safely and responsibly
Benefits Include:
- Competitive hourly pay
- Hilton Team Member Travel Discounts
- Friendly and supportive team environment
- Paid training and advancement opportunities
- Employee recognition programs