We combine expert global freight forwarding (ocean, air, road, rail) with Luca, our AI co-pilot, to deliver real-time visibility, proactive exception management, and supply chains that become ...
We combine expert global freight forwarding (ocean, air, road, rail) with Luca, our AI co-pilot, to deliver real-time visibility, proactive exception management, and supply chains that become ...
IT Support Service Representative
Solon, OH · On-site
$15.75 - $20.25/hr
Our products have been up into space, down to the bottom of the ocean, and everywhere in between ... Support enterprise LAN/desktop/or MFG software and application environment (i.e. testing, piloting ...
IT Support Service Representative
Solon, OH · On-site
$15.75 - $20.25/hr
Our products have been up into space, down to the bottom of the ocean, and everywhere in between ... Support enterprise LAN/desktop/or MFG software and application environment (i.e. testing, piloting ...
Ocean Pilot information
What is an ocean pilot?
Ocean pilots, also known as maritime or marine pilots, are experienced navigators who guide ships through dangerous or congested waters such as harbors, rivers, or coastal areas. They board vessels to assist the ship's captain with local navigation, ensuring safe passage by using their expert knowledge of tides, currents, local regulations, and hazards. Ocean pilots play a critical role in preventing accidents and protecting marine environments by helping vessels avoid collisions and groundings. Their work is essential for the safety of both crew and cargo, as well as the surrounding ecosystem.
What skills and qualifications are needed to be an ocean pilot?
To thrive as an Ocean Pilot, you need extensive maritime knowledge, a valid maritime pilot license, and significant experience in navigation and ship handling. Familiarity with electronic navigational systems (such as ECDIS and radar), vessel traffic services, and local regulations is essential, and many regions require specialized pilotage certification. Excellent situational awareness, decision-making, and communication skills are crucial for coordinating with ship crews and port authorities. These competencies are vital to ensure the safe, efficient, and environmentally responsible passage of large vessels through complex or challenging waterways.
What challenges do ocean pilots face when guiding vessels in and out of ports?
Ocean Pilots often encounter challenges such as navigating large vessels through narrow or congested waterways, dealing with rapidly changing weather and sea conditions, and maintaining clear communication with ship crews who may come from diverse backgrounds. Each port has unique navigational hazards and regulations, requiring Pilots to stay updated and adapt quickly. Additionally, Ocean Pilots must be prepared for irregular hours and remain alert during long shifts, ensuring the safe and efficient passage of ships at all times.
What is the difference between Ocean Pilot vs Marine Navigator?
| Aspect | Ocean Pilot | Marine Navigator |
|---|---|---|
| Certifications | STCW Basic Safety, Pilot License | STCW Basic Safety, Navigation Certification |
| Work Environment | Onboard ships, coastal and open sea | Onboard ships, primarily navigation roles |
| Industry Usage | Maritime shipping, port pilotage | Maritime shipping, vessel navigation |
Ocean Pilots and Marine Navigators both require maritime certifications and work onboard ships. Ocean Pilots typically specialize in guiding ships through ports and coastal waters, while Marine Navigators focus on charting courses and ensuring safe navigation at sea. Both roles are essential in maritime operations, but Ocean Pilots often have more specialized port and coastal expertise.
What are popular job titles related to Ocean Pilot jobs in Ohio?
For Ocean Pilot jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Ocean Pilot jobs in Ohio look for?
The top searched job categories for Ocean Pilot jobs in Ohio are:
What cities in Ohio are hiring for Ocean Pilot jobs?
Cities in Ohio with the most Ocean Pilot job openings:
Job description
Remote - we're flexible on location, but we do need GMT+0 to GMT+4 of overlap with UK team.
About Zencargo
About Zencargo
Zencargo is building a world of smarter trade. We combine expert global freight forwarding (ocean, air, road, rail) with Luca, our AI co-pilot, to deliver real-time visibility, proactive exception management, and supply chains that become customers' competitive advantage. Join us to shape products that automate logistics, reduce disruptions, and drive measurable efficiency for global shippers.
The Opportunity
The Opportunity
We're looking for an experienced Product Manager to take ownership of a meaningful area of the Zencargo platform and help transform how global freight is managed.
This is an opportunity to digitise and automate complex processes in an industry that still relies heavily on manual work, emails, spreadsheets, and operational knowledge. You will work on products that serve customers, suppliers, freight partners, and our internal operations teams, solving real-world problems across international supply chains.
AI is central to both what we build and how we work. You will help identify and deliver AI-powered features that improve supply chain efficiency, while also using modern AI tools throughout discovery, analysis, prototyping, specification, and delivery.
You will join a product team, work directly with senior leadership, and partner with a dedicated design and engineering squad. The role offers significant autonomy, visibility, and the opportunity to influence both our product strategy and how we develop software.
You will own a meaningful product area and its outcomes end to end, from understanding customer and operational problems through to discovery, prioritisation, delivery, adoption, measurement, and continuous improvement. This is not a narrowly defined delivery role: you will be expected to shape the problems the squad works on, challenge assumptions, and provide clear recommendations about where we should invest.
Product areas could include booking and shipment workflows, purchase-order management, customer visibility, operational automation, exception management, and AI-powered productivity features.
- Own the vision, priorities, roadmap, and measurable outcomes for your product area, balancing customer value, operational impact, commercial priorities, and technical complexity.
- Lead discovery and prioritisation for complex customer and operational problems, using user research, product and operational data, market insight, and commercial context to determine where the team should focus.
- Experience working closely with engineers and designers throughout discovery, solution design and delivery, without relying on heavy hand-offs or excessive documentation.
- Map and redesign freight and operational processes to identify opportunities for technology, automation, and AI to reduce friction and improve decision-making.
- Define success measures before development begins and use product data, customer feedback, and operational insight to assess whether released solutions are delivering the intended outcome.
- Take responsibility for initiatives beyond launch, ensuring solutions are adopted, create measurable value, and are improved based on evidence.
- Facilitate sessions and communicate effectively to align product, engineering, design, operations, commercial, and leadership teams around priorities and decisions.
- Contribute to the broader product strategy and roadmap that advances our vision of intelligent supply chains.
- Use AI tools as part of your day-to-day product practice to improve the speed and quality of research, analysis, prototyping, communication, and delivery.
What Success Looks Like
First 30 days: Build a strong understanding of our customers, internal operations, platform, product strategy, technical landscape, and current squad priorities. Establish trusted relationships with engineering, design, and key business stakeholders.
First 90 days: Take clear ownership of a product area, validate its highest-priority customer and operational problems, establish measurable outcomes, and lead at least one meaningful initiative into delivery.
First six months: Demonstrate measurable progress against agreed customer, operational, or commercial outcomes, such as increased product adoption, reduced manual work, faster workflow completion, or improved shipment reliability.
Ongoing: Consistently identify and solve valuable problems, make strong prioritisation decisions, and deliver improvements that create measurable value for customers and the business.
- Experience as a Product Manager with a track record of shipping impactful software products or features, ideally in SaaS, logistics, supply chain technology, or another operationally complex environment.
- Experience owning a product area or complex problem space, rather than only managing a backlog or coordinating delivery.
- Strong product judgement, with the ability to make pragmatic trade-offs between customer value, operational impact, commercial priorities, and technical complexity.
- Strong user research, data analysis, process mapping, and facilitation skills.
- Experience working closely with engineers and designers throughout discovery, solution design and delivery, without relying on heavy hand-offs or excessive documentation.
- Recent, hands-on experience using modern AI tools to improve product discovery, research, analysis, prototyping, specification, or delivery, alongside experience contributing to an AI-enabled product or feature.
- Confidence working directly with senior leaders, communicating complex issues clearly, and influencing decisions through evidence, product insight, and sound judgement.
- You will be comfortable operating with ambiguity, challenging established processes and adapting your approach as new information emerges.
- A versatile, hands-on working style, with the ability to move between strategic thinking, detailed discovery, stakeholder alignment, and supporting delivery.
Nice-to-Haves:
- Domain knowledge in logistics, freight forwarding, or supply chain.
- Experience in a startup, scale-up, or fast-growth technology environment.
- Experience building products for operational users as well as external customers.
- Familiarity with ThoughtSpot or similar analytics and business intelligence tools.