Prociency with tness management software, social media platforms, and Microsoft Oce Suite. * Knowledge of tness industry operations, including membership management and billing processes.
Prociency with tness management software, social media platforms, and Microsoft Oce Suite. * Knowledge of tness industry operations, including membership management and billing processes.
Chair Army Interoperability Certification (AIC) test incident review adjudications by coordinating issue resolution and engaging in Operational Capability Environment (OCE) resources as needed to ...
Chair Army Interoperability Certification (AIC) test incident review adjudications by coordinating issue resolution and engaging in Operational Capability Environment (OCE) resources as needed to ...
PORTFOLIO INTEROPABILITY CERTIFICATION LEAD
Huntsville, AL · On-site
$120 - $150/hr
Chair Army Interoperability Certification (AIC) test incident review adjudications by coordinating issue resolution and engaging in Operational Capability Environment (OCE) resources as needed to ...
PORTFOLIO INTEROPABILITY CERTIFICATION LEAD
Huntsville, AL · On-site
$120 - $150/hr
Chair Army Interoperability Certification (AIC) test incident review adjudications by coordinating issue resolution and engaging in Operational Capability Environment (OCE) resources as needed to ...
... limited to OCE/CCI, & DNFB. 3. Provides "at-elbow support" to ancillary departments, including but not limited to ensuring supply charges are appropriately captured (may include implants ...
... limited to OCE/CCI, & DNFB. 3. Provides "at-elbow support" to ancillary departments, including but not limited to ensuring supply charges are appropriately captured (may include implants ...
NCCI/OCE billing edits related to outpatient services coding and billing * ICD-10-CM and CPT (including CPT-4) * ACEP Facility or similar Facility E/M matrix guidelines for outpatient facility code ...
NCCI/OCE billing edits related to outpatient services coding and billing * ICD-10-CM and CPT (including CPT-4) * ACEP Facility or similar Facility E/M matrix guidelines for outpatient facility code ...
... limited to OCE/CCI, & DNFB. 3. Provides "at-elbow support" to ancillary departments, including but not limited to ensuring supply charges are appropriately captured (may include implants ...
... limited to OCE/CCI, & DNFB. 3. Provides "at-elbow support" to ancillary departments, including but not limited to ensuring supply charges are appropriately captured (may include implants ...
... to OCE/CCI, & DNFB.3. Provides "at-elbow support" to ancillary departments, including but not limited to ensuring supply charges are appropriately captured (may include implants), identifying ...
... to OCE/CCI, & DNFB.3. Provides "at-elbow support" to ancillary departments, including but not limited to ensuring supply charges are appropriately captured (may include implants), identifying ...
Outpatient Facility Coding Compliance Auditor
Montgomery, AL · Remote
$72K - $130K/yr
NCCI/OCE billing edits related to outpatient services coding and billing * ICD-10-CM and CPT (including CPT-4) * ACEP Facility or similar Facility E/M matrix guidelines for outpatient facility code ...
Outpatient Facility Coding Compliance Auditor
Montgomery, AL · Remote
$72K - $130K/yr
NCCI/OCE billing edits related to outpatient services coding and billing * ICD-10-CM and CPT (including CPT-4) * ACEP Facility or similar Facility E/M matrix guidelines for outpatient facility code ...
... OCE director. Knowledge, Skills, and Abilities · Ability to effectively coach adult learners · Strong written and verbal communication skills · Ability to work collaboratively with university and ...
... OCE director. Knowledge, Skills, and Abilities · Ability to effectively coach adult learners · Strong written and verbal communication skills · Ability to work collaboratively with university and ...
Oce information
See Alabama salary details
$11.11 - $12.34
3% of jobs
$12.34 - $13.57
6% of jobs
$13.57 - $14.80
14% of jobs
$14.90 is the 25th percentile. Wages below this are outliers.
$14.80 - $16.02
22% of jobs
The median wage is $16.35 / hr.
$16.02 - $17.25
18% of jobs
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11% of jobs
$18.65 is the 75th percentile. Wages above this are outliers.
$18.48 - $19.71
9% of jobs
$19.71 - $20.94
8% of jobs
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4% of jobs
$22.16 - $23.39
2% of jobs
$23.39 - $24.62
2% of jobs
$11
$17
$24
How much do oce jobs pay per hour?
What is an oce?
What are some common challenges faced by office administrators when managing multiple priorities, and how can they be effectively addressed?
What are the key skills and qualifications needed to thrive as an office assistant, and why are they important?
What is the difference between Oce vs Customer Service Representative?
| Aspect | Oce | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some roles may require technical certifications | High school diploma or equivalent; customer service training often preferred |
| Work Environment | Office settings, call centers, or remote | Call centers, retail, or office environments |
| Industry Usage | Common in telecommunications, IT, and technical support | Widespread across retail, banking, and service industries |
| Job Focus | Technical support, troubleshooting, and client assistance | Handling customer inquiries, resolving issues, and providing information |
While both Oce and Customer Service Representatives involve assisting clients, Oce roles tend to focus more on technical support and troubleshooting, often requiring specific certifications. Customer Service Representatives generally handle a broader range of customer inquiries across various industries, with less emphasis on technical skills.
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Member Experience Manager
Almond, AL
Full-time
Re-posted 20 days ago
Job description
We are seeking a dynamic and highly organized Member Experience Manager to support EoS members and guests by delivering best-in-class service. This individual will be responsible for delivering exceptional customer service, addressing member concerns, resolving billing issues, and responding to member feedback. The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk sta while ensuring that our facility is clean, friendly, and well- maintained. As a key leader in our Company, you will model our core values and work closely with department managers to support the overall success of the gym.
Position Purpose: Develop a team that delivers exceptional customer experience and hits business objectives.
Core Purpose: To create loyal, lifelong fans and exercise practitioners.
Responsibilities:
- Takes Initiative in identifying ways to enhance the member experience.
- Serve as the rst point of contact for member concerns, ensuring quick resolution of service issues, billing questions, or other concerns.
- Address member complaints with professionalism, empathy, and a solution-oriented mindset to maintain positive relationships and high retention rates.
- Support member retention through developing and executing strategies to engage members, including promptly handling membership concerns, resolving service issues, and oering personalized outreach to members.
- Monitor trends in member satisfaction and provide actionable insights to improve retention and overall satisfaction.
- Collaborate with gym department managers to review and respond to member surveys and feedback promptly, addressing any areas for improvement and celebrating successes.
- Ensure members feel heard and valued, maintaining an open line of communication.
- Support online reputation management by reviewing member comments on various platforms, ensuring a timely and consistent voice that reects our values and professionalism.
- Partner with the Operations Manager to support, lead, train, and coach the front desk team, providing ongoing feedback and development to maintain best in class customer service.
- Partner with department managers and their teams to support facility operations, including cleanliness standards and safety protocols to provide the best-in-class member experience.
- Embody the Company's core values (e.g., Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be a Team Player, Fight Hard to Win) in all daily interactions and decision- making.
- Serve as a leader who inspires the team to uphold the Company's culture and deliver on our core purpose of creating loyal, lifelong fans and exercise practitioners.
Qualifications:
- Proven experience in customer service or front-line leadership, preferably in the tness, hospitality, or service industry.
- Excellent communication (written and verbal), problem-solving, and interpersonal skills.
- Ability to multitask and thrive in a fast-paced, customer-facing environment.
- Strong organizational skills and attention to detail.
- Prociency with tness management software, social media platforms, and Microsoft Oce Suite.
- Knowledge of tness industry operations, including membership management and billing processes.
Requirements:
- Must successfully pass background check.
- Must Obtain a CPR certication within 30 days of employment. *
- Must attend EoS Ethos and Customer Service Training within 30 days of employment. *
- Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public
- Ability to access and operate the Company computer system including preparing documents, entering data into computer system, read reports from a computer data base or email system
- Ability to bend routinely and repetitively to lift more than 40 lbs.
About EoS Fitness
Sourced by ZipRecruiter
Industry
Fitness and sports centers
Company size
1,001 - 5,000 Employees
Headquarters location
Phoenix, AZ, US
Year founded
2015