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Observability Manager Jobs in Worcester, MA (NOW HIRING)

Staples, Inc.

Sr Manager AI Platforms

Framingham, MA · On-site

$130K - $171K/yr

Strong understanding of scalability, reliability, resiliency, observability, access controls, and cost management for enterprise platforms. * Experience defining and enforcing platform standards ...

Kayak

Senior Engineering Manager, K4B

Concord, MA · On-site

$190 - $235/hr

As a Senior Engineering Manager, you'll lead one or more agile engineering teams delivering ... observability practices; comfortable driving process improvements within a sprint-based team.

Ascensus

Senior DevOps Engineer

Newton, MA · On-site

$142K - $183K/yr

... Management * Oracle and Microsoft SQL Server (mandatory) * Schema migration tooling with automated rollback * Data masking, anonymization, and controlled refresh automation Observability ...

Ascensus, LLC.

Senior DevOps Engineer

Newton, MA · On-site

$142K - $183K/yr

... Management * Oracle and Microsoft SQL Server (mandatory) * Schema migration tooling with automated rollback * Data masking, anonymization, and controlled refresh automation Observability ...

ASCENSUS

Senior DevOps Engineer

Newton, MA · Hybrid

$142K - $183K/yr

... Management * Oracle and Microsoft SQL Server (mandatory) * Schema migration tooling with automated rollback * Data masking, anonymization, and controlled refresh automation Observability ...

Ascensus

Senior DevOps Engineer

Newton, MA · On-site

$142K - $183K/yr

... Management * Oracle and Microsoft SQL Server (mandatory) * Schema migration tooling with automated rollback * Data masking, anonymization, and controlled refresh automation Observability ...

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Showing results 21-40

All JobsObservability JobsObservability Manager JobsObservability Manager Jobs in Worcester, MA

Observability Manager information

See Worcester, MA salary details

$24.4K

$59.4K

$115.7K

How much do observability manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for observability manager in Worcester, MA is $59,395.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,900.00 and $68,400.00 per year, depending on experience, location, and employer.

What is the difference between Observability Manager vs Site Reliability Engineer?

AspectObservability ManagerSite Reliability Engineer
CredentialsTypically requires experience in monitoring, logging, and cloud tools; certifications like AWS, Google Cloud, or Kubernetes are commonRequires strong background in systems engineering, scripting, and cloud platforms; certifications like AWS, GCP, or Linux are often preferred
Work EnvironmentFocuses on overseeing observability tools, data analysis, and team coordination in tech environmentsHands-on role involving system automation, incident response, and infrastructure reliability
Industry UsageUsed across tech companies to improve system visibility and performanceCommon in DevOps and SRE teams to ensure system reliability and uptime

The Observability Manager primarily oversees monitoring and logging strategies, ensuring system visibility, while the Site Reliability Engineer is more hands-on, focusing on automating infrastructure and maintaining system reliability. Both roles require technical expertise and often collaborate closely but differ in scope and daily responsibilities.

What are the most commonly searched types of Observability jobs in Worcester, MA?

The most popular types of Observability jobs in Worcester, MA are:

What are popular job titles related to Observability Manager jobs in Worcester, MA?

For Observability Manager jobs in Worcester, MA, the most frequently searched job titles are:

What job categories do people searching Observability Manager jobs in Worcester, MA look for?

The top searched job categories for Observability Manager jobs in Worcester, MA are:

Observability Manager jobs near you

Sr Manager AI Platforms

Staples, Inc.

Framingham, MA • On-site

$130K - $171K/yr

Full-time

Retirement, PTO

Re-posted 15 days ago

Staples rating

5.8

Company rating: 5.8 out of 10

Based on 636 frontline employees who took The Breakroom Quiz

428th of 734 rated retailers

Job description


The Senior Manager AI Platforms will join the Enterprise Data, ML & AI organization and will be responsible for owning, evolving, and scaling Staples' AI/ML platform capabilities, including GenAI platforms, agentic frameworks, and supporting infrastructure. This role is focused on enabling teams across Sales, Customer Service, Marketing, Merchandising, and other business units to build, deploy, and operate production-grade AI solutions safely, reliably, and at scale.
This is a critical leadership role requiring strong technical depth, platform mindset, and cross-functional collaboration. The Senior Platform Manager will define the platform vision and roadmap, connect current platform capabilities to future enterprise needs, and drive execution through an iterative, agile delivery model. This role partners closely with AI/ML Engineering, Data Engineering, Cloud Infrastructure, Security, Architecture, and Product teams, as well as external vendors and technology partners.
The purpose of this role is to accelerate AI adoption across the enterprise, reduce friction for teams building AI solutions, ensure strong governance and reliability, and maximize the business value of Staples' AI investments.
What you'll be doing:
  • Own and evolve the enterprise AI/ML platform strategy, including AI/ML platform capabilities, GenAI tooling, agent frameworks, and shared services
  • Define and maintain a clear platform roadmap that aligns business priorities with scalable, secure, and reliable technical capabilities
  • Drive the maturation of AI/ML platforms from early enablement to enterprise-scale, production-ready systems
  • Partner with engineering teams to:
    • Translate business and product needs into platform capabilities and standards
    • Define architecture patterns, guardrails, and best practices for AI/ML development and deployment
  • Collaborate with product managers and business stakeholders to:
    • Enable faster experimentation while ensuring production readiness
    • Balance short-term delivery needs with long-term platform sustainability
  • Prioritize platform initiatives based on enterprise impact, risk reduction, adoption, and ROI
  • Establish and track platform success metrics, including adoption, reliability, performance, cost efficiency, and developer productivity
  • Partner with Security, Privacy, and Compliance teams to ensure responsible AI, access controls, and governance are built into the platform
  • Manage vendor and partner relationships (e.g., cloud providers, AI platforms) to ensure optimal use of external technologies
  • Communicate platform vision, roadmap, and progress clearly to technical and non-technical stakeholders

What's needed - Basic Qualifications:
  • Bachelor's degree in Computer Science, Engineering, Data Science, Information Systems, or a related field, or equivalent work experience.
  • 8+ years of experience in platform management, product management, technology leadership, software engineering, data engineering, AI/ML engineering, or infrastructure leadership.
  • 4+ years of experience working with AI/ML platforms, MLOps, GenAI systems, model lifecycle management, or ML infrastructure in an enterprise environment.
  • 2+ years experience with Databricks and cloud AI platforms such as Azure, Google Cloud Platform, or AWS.
  • Experience owning or delivering shared platforms, reusable services, or infrastructure capabilities used by multiple teams.
  • Strong understanding of AI/ML development lifecycle, including experimentation, deployment, monitoring, model governance, and operational support.
  • Experience working in agile delivery models and cross-functional technology environments.
  • Strong communication skills, with the ability to translate complex technical concepts into clear business and executive-level narratives.
  • Proven ability to partner with engineering, architecture, security, product, and business teams to deliver enterprise technology capabilities.

What's needed - Preferred Qualifications:
  • Experience with GenAI platforms, large language models, agentic AI frameworks, prompt orchestration, vector databases, retrieval-augmented generation, or AI application development patterns.
  • Experience with Databricks, MLflow, Feature Store concepts, model serving, model monitoring, CI/CD, observability tools, and cloud-native infrastructure.
  • Strong understanding of scalability, reliability, resiliency, observability, access controls, and cost management for enterprise platforms.
  • Experience defining and enforcing platform standards, APIs, reusable patterns, governance models, and engineering best practices.
  • Experience with responsible AI practices, model risk management, privacy controls, and enterprise AI governance.
  • Ability to break down complex platform challenges into clear, iterative, deliverable capabilities.

We Offer:
  • Inclusive culture with associate-led Business Resource Groups
  • 22 days of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
  • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.
About Us
Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

What Staples employees say

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Hours and flexibility

Workplace

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About Staples

Sourced by ZipRecruiter

Staples is the country's largest operator of office supplies superstores, offering a vast selection of products at low prices, primarily to small business owners. The company has a strong online presence and operates over 994 stores in the U.S. and 40 warehouses/fulfillment centers. The company was founded by Leo Kahn and Thomas G. Stemberg, and opened its first store in Brighton, Massachusetts on May 1, 1986. By 1996, it had reached the Fortune 500, and later acquired the office supplies company Quill Corporation. Staples provides office and school supplies, office furnishings, electronics, software, snack and beauty products, as well as offering printing and technological services. The company has a strong commitment to innovation and customer service.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Framingham, MA, US

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