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Notifymd Jobs in Duluth, GA (NOW HIRING)

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Notifymd information

What is a Notifymd?

A NotifyMD job typically involves working in a medical call center, handling inbound and outbound calls for healthcare providers. Employees assist with message-taking, appointment scheduling, and providing basic patient information while ensuring HIPAA compliance. The role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment. Many positions offer flexible schedules, making them ideal for those seeking work-from-home or part-time opportunities.

What are the primary responsibilities and workflow for a NotifyMD Patient Communication Specialist?

NotifyMD Patient Communication Specialists handle inbound and outbound calls for healthcare clients, relay patient messages, schedule appointments, and provide non-clinical information following medical office protocols. They work in a fast-paced environment, often as part of a remote or office-based team, ensuring that all interactions are accurate, timely, and confidential. Specialists frequently collaborate with healthcare providers, staff, and sometimes patients’ families to make sure messages are delivered and addressed appropriately. The role may also involve documenting calls and managing multiple tasks simultaneously, making attention to detail and strong organizational skills crucial for success.

What are the key skills and qualifications needed to thrive in the Notifymd position, and why are they important?

To thrive as a NotifyMD Patient Communication Specialist, you need strong customer service skills, familiarity with medical terminology, and the ability to manage multiple phone lines efficiently. Experience with call center software, electronic health records (EHRs), and scheduling systems is highly valuable, and some positions may require HIPAA certification. Outstanding interpersonal skills, attention to detail, and professionalism in communication set top performers apart in this role. These qualities are essential for ensuring accurate information delivery, positive patient experiences, and effective collaboration with healthcare providers.

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For Notifymd jobs in Duluth, GA, the most frequently searched job titles are:

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The top searched job categories for Notifymd jobs in Duluth, GA are:

What cities near Duluth, GA are hiring for Notifymd jobs?

Cities near Duluth, GA with the most Notifymd job openings:

Notifymd jobs near you
Infographic showing various Notifymd job openings in Duluth, GA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 75% In-person, and 25% Remote job distribution.

Georgia Remote Customer Service Representative

notifyMD

Lawrenceville, GA • Remote

$16/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago

Job description

Hiring Immediately - Multiple Positions - Full Time - Work from Home Customer Service Position

About the Role

Are you looking for a role that challenges you and rewards your dedication? At notifyMD, we operate as a vital communication hub for a diverse range of companies, serving callers 24/7. We are looking for resilient, compassionate and professional individuals to join our fast-paced, high volume call center team.

This is not a sedentary, low activity position. It is a "call after call" environment that requires focus, speed and precision. We are seeking professionals who thrive under pressure and understands that true customer service is not for the faint of heart.

At this time, we are only hiring Full Time remote residents in Georgia.

Key Responsibilities

You will manage inbound calls for various companies. You must have the agility to switch between different protocols, data entry requirements and specific scripting for each client. You must deliver an empathetic, polite, and professional demeanor on every single call. You must possess excellent grammar and clear, articulate spoken English. We maintain high standards and you will be held accountable for meeting KPI's that include schedule adherence, average wrap time and consistent quality assurance (QA) scores.

Technical Requirements

To succeed in this role, your home office must meet the following technical specifications:

  • You must provide your own equipment that meets the specifications during your new hire period.
  • Upon successful completion of your new hire period, notifyMD will provide you with company issued equipment.
  • Windows 11 or higher. Note – Chromebooks, Apple/Mac products and tablets are not compatible with our systems.
  • A wired (Ethernet) internet connection is required. Wi-Fi connections are strictly prohibited due to stability requirements.
  • A professional grade wired headset with microphone.
  • A minimum screen resolution of 1600x900 is required. Two monitors are highly preferred to assist with monitor space for our systems.
  • You must be able to type at least 30 WPM

Schedule and Availability

  • 10 hour shifts (4 days on, 3 days off)
  • Weekend and Holidays –Because our operations run 24/7, you must be available to work one weekend day per week. Holiday work in general is required.

Benefits and Compensation

We value our team members and offer a comprehensive benefits package to support your health and future:

  • $16 per hour
  • Medical, Dental and Vision Insurance
  • 401k retirement plan with company matching
  • ESOP (Employee Stock Ownership Plan)
  • Paid time off Benefits

Are you the right fit?

If you are detail oriented, comfortable with technology and pride yourself on your ability to deliver high quality service under pressure, we want to hear from you!

notifyMD is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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