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Northern Health Computer Technical Support Jobs

Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or ... Health Care Plan (Medical, Dental & Vision) * Retirement Plan (401k, IRA) * Life Insurance (Basic ...

$45K - $85K/yr

Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or ... Health Care Plan (Medical, Dental & Vision) * Retirement Plan (401k, IRA) * Life Insurance (Basic ...

Technical Support Engineer

Sunnyvale, CA · On-site

$90K - $110K/yr

Bachelor's degree in Computer Science, Software Engineering or related field, or an equivalent ... to support you with your overall health and financial well-being. Embark on a challenging ...

Technical Support Engineer

Sunnyvale, CA · On-site

$90K - $110K/yr

Bachelor's degree in Computer Science, Software Engineering or related field, or an equivalent ... to support you with your overall health and financial well-being. Embark on a challenging ...

Proficiency with computer systems, with the ability to efficiently navigate multiple application ... We match your 401(k) savings up to 5%. * Health and Wellness: Participate in quarterly wellness ...

Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or ... Health Care Plan (Medical, Dental & Vision) * Retirement Plan (401k, IRA) * Life Insurance (Basic ...

Qualifications * BS or MS in Computer Science (or related) with at least 2 years of relevant ... Manage technical support requests generated by clients. * Create support tickets and follow up with ...

Bachelor's degree in Computer Science, Software Engineering or related field, or an equivalent ... to support you with your overall health and financial well-being. Embark on a challenging ...

Technical Support Engineer ( Bilingual : English / Spanish ) The Technical Support Team is ... Computer Science or equivalent experience Fluent in both English and Spanish (written and verbal ...

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Northern Health Computer Technical Support information

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$14

$26

$44

How much do northern health computer technical support jobs pay per hour?

As of Jun 24, 2026, the average hourly pay for northern health computer technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What are Northern Health Computer Technical Support roles?

Northern Health Computer Technical Support professionals provide technical assistance and support to staff within the Northern Health network. They troubleshoot hardware and software issues, maintain computer systems, and ensure the smooth operation of IT resources used in hospitals and healthcare facilities. Their responsibilities also include installing new equipment, assisting with network connectivity, and supporting users to resolve technology-related problems. This helps healthcare staff focus on patient care without disruptions caused by technical issues.

What is the difference between Northern Health Computer Technical Support vs Northern Health Network Support Specialist?

AspectNorthern Health Computer Technical SupportNorthern Health Network Support Specialist
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentEnd-user device support, help desksNetwork infrastructure, server support
Employer & Industry UsageHealthcare IT support within Northern HealthNetwork infrastructure management in healthcare settings

While both roles support Northern Health's IT needs, the Computer Technical Support focuses on end-user devices and help desk services, whereas the Network Support Specialist handles network infrastructure and server issues. The roles complement each other to ensure smooth healthcare operations.

What are the key skills and qualifications needed to thrive as a Northern Health Computer Technical Support specialist, and why are they important?

To excel as a Northern Health Computer Technical Support specialist, you need a solid understanding of computer hardware, software troubleshooting, networking, and generally a diploma or certification in information technology or a related field. Familiarity with ticketing systems, remote support tools, and common healthcare information systems such as Meditech or Cerner is typically required. Strong communication, patience, and problem-solving abilities are crucial to effectively assist healthcare staff and minimize disruptions. These skills ensure timely resolution of technical issues, support seamless healthcare delivery, and maintain critical system uptime in a demanding environment.

What jobs can you get with a health information technology associate degree?

A health information technology associate degree can qualify you for roles such as health information technician, medical records technician, or clinical support specialist. These positions involve managing electronic health records, ensuring data accuracy, and supporting healthcare IT systems, often requiring familiarity with electronic health record (EHR) software and adherence to privacy regulations.

What is the job outlook for computer technicians?

The job outlook for computer technicians is generally positive, with employment expected to grow as organizations continue to rely on technology and require maintenance, troubleshooting, and support. Strong skills in hardware, software, and networking, along with certifications like CompTIA A+, can enhance job prospects in this field.

What are the most in-demand health jobs?

In healthcare, roles such as registered nurses, medical technologists, and health information technicians are among the most in-demand. These positions often require relevant certifications, technical skills, and adaptability to evolving healthcare technologies and environments.

What are some entry level jobs in health informatics?

Entry-level jobs in health informatics include roles such as health information technician, medical records clerk, or health IT support specialist. These positions typically require basic knowledge of electronic health records (EHR) systems, strong organizational skills, and often an associate degree or certification in health information technology.

What are some common challenges faced by Computer Technical Support staff at Northern Health, and how are they typically addressed?

Computer Technical Support staff at Northern Health often encounter challenges such as troubleshooting complex healthcare software, managing urgent technical issues in clinical settings, and supporting a diverse range of devices and users. These challenges are typically addressed through ongoing training, access to internal knowledge bases, and strong collaboration with clinical and IT teams. The fast-paced environment requires excellent communication skills and the ability to prioritize tasks effectively, ensuring minimal disruption to patient care.
Infographic showing various Northern Health Computer Technical Support job openings in the United States as of June 2026, with employment types broken down into 89% Full Time, 3% Part Time, 1% Temporary, and 7% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.
Technical Support Specialist

Technical Support Specialist

Saalex

San Diego, CA • On-site

$45K - $85K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago


Job description

Saalex Corporation is seeking multiple Technical Support Specialist in Tidewater, VA and San Diego, CA. Saalex Corp., is an Engineering and Information Technology Services company with a focus on Test Range Operations and Management, Engineering and Logistics Services, Data Analytics and Business Intelligence Services and Information Technology Services. Founded in 1999 by Travis Mack, Saalex Solutions is a Service Disabled Veteran-Owned and Operated business with prime and subcontract expertise serving the Navy, Army, Air Force, NASA, corporate clients, and local governments. Saalex offers competitive compensation, career development, flexible work schedules and excellent benefits.

Position Type: Contingent on Contract Award.

Salary: $45k-$85k (depending on experience)

The Technical Support Specialist supports the Navy by providing Tier 1–3 technical support for end users, systems, and applications across global Live Virtual Constructive (LVC) environments. This role focuses on troubleshooting, user support, system maintenance, and ensuring reliable operation of IT services in compliance with DoD requirements.

Essential Functions:

  • Provide Tier 1–3 technical support for hardware, software, and network-related issues.
  • Troubleshoot and resolve user incidents, service requests, and system issues in accordance with SLAs.
  • Install, configure, and maintain workstations, laptops, peripherals, and standard software applications.
  • Support user account management including provisioning, access control, and password management.
  • Document incidents, resolutions, and system changes using ticketing systems.
  • Assist with system updates, patching, and routine maintenance activities.
  • Support deployment of new systems, applications, and technology refresh initiatives.
  • Ensure compliance with DoD cybersecurity policies, including basic STIG implementation and secure configurations.
  • Collaborate with system administrators, network teams, and cybersecurity personnel to resolve escalated issues.
  • Other duties as assigned or required.

Requirements

Required:

  • 3–5 years of experience in technical support, help desk, or IT support roles.
  • Associate’s or Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience).
  • Experience supporting Windows and/or Linux operating systems and standard office applications.
  • Familiarity with ticketing systems and IT service management processes.
  • Knowledge of basic networking concepts (TCP/IP, DNS, DHCP).
  • Relevant certifications (e.g., CompTIA A+, Network+, Security+).

Desired:

  • Experience supporting DoD or Navy IT environments.
  • Familiarity with ITIL-based service management practices.
  • Experience with endpoint management tools and remote support tools.

Additional Qualifications:

  • Strong troubleshooting and customer service skills.
  • Ability to manage multiple tickets and priorities in a fast-paced environment.
  • Effective communication skills with both technical and non-technical users.

Security Clearance:

  • Must be eligible to obtain a Secret, Top Secret, or TS/SCI clearance. Active clearances preferred. Requirements to obtain a clearance include US Citizenship, security investigation, etc.

#CJ

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Short Term & Long Term Disability
  • Training & Development
  • Wellness Resources
  • Stock Option Plan