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UIT Support Specialist

Bozeman, MT · On-site

$23 - $25.25/hr

... FLSA Non-Exempt Union Affiliation FOCUS-MFPE FTE 1.0 Benefits Eligible Eligible Salary $23.00 to ... Experience with enterprise endpoint management platforms such as Intune, MECM, Jamf, or comparable ...

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Intern - Year Round (Desktop Risk & Vulnerability Remediation)

Intern - Year Round (Desktop Risk & Vulnerability Remediation)

Navy Federal Credit Union

Vienna, VA

$15 - $20/hr

Other

Posted yesterday


Navy Federal Credit Union rating

8.1

Company rating: 8.1 out of 10

Based on 263 frontline employees who took The Breakroom Quiz

58th of 138 rated financial services


Job description

Overview


Perform risk and vulnerability remediation & mitigation on end-user computing devices. Plan, install, and/or support ETS equipment to include (but not limited to) workstations, printers, servers, routers, switches, electrical systems and equipment, and other circuit specific devices associated with local and wide area networks and emergency power systems. Perform complex/unusual tasks with broad latitude and scope. This is a year-round, Full or Part -Time, flexible internship based on school schedule.


***A requirement of this position is you must be currently enrolled in college level courses or a degree-seeking program throughout the duration of the internship. Please upload your transcripts by adding them to the "Intern Proof of Enrollment" section of the application.

Responsibilities


    • Serve as the initial contact for vulnerability related issues and answering questions regarding software/hardware vulnerabilities in the End User Computing environment


    • Maintain, analyze, troubleshoot, and repair computer systems, hardware and computer peripherals in benefit of vulnerability remediation


    • Imaging of desktop and laptop computers - knowledge of System Center Configuration Manager (SCCM) & Microsoft Endpoint Configuration Manager (MECM)


    • Conduct remote and in-person vulnerability remediation/ troubleshooting


    • Update desktop applications to meet compliance requirements and user needs


    • Perform monthly patch remediation on non-compliant workstations


    • Clearly and thoroughly document vulnerability remediation efforts within NFCU's IT Service Management tool (ServiceNow) and track any escalations


    • Resolve vulnerability tickets

      • Troubleshoot non-patch related vulnerabilities on workstations (persistent and non-persistent)

      • Patch workstations/ Perform patch remediation (update all workstations to the current compliant patch version)

      • Update Issue Tickets with action plans/ remediation plans


    • Interface with vendors to facilitate vulnerability remediation efforts


    • Continually evaluate opportunities to improve efficiency and effectiveness


    • Troubleshoot hardware and software on vulnerability related issues


    • Ensure compliance with Navy Federal Credit Union information security standards and best practices


    • Performs other related duties as assigned


    • Able to complete assignments within target deadlines

Qualifications

  • Pursuing a program in Business Administration, Information Technology, Cyber Security or related field
  • Basic understanding of AI Prompts/ LLM
  • Novice understanding of navigating through various operating systems, file pathways, and registries (Windows OS, MacOS, Linux, etc)
  • Possesses verbal and written communication skills
  • Ability to document and apply policies, standards and procedures
  • Ability to work independently and in a team environment
  • Minor experience in presenting technical solutions and/or recommendations
  • Novice knowledge of technical inter-relationships between software/hardware and desktop/Host systems
  • Novice skill in diagnosing and troubleshooting issues
  • Demonstrated organizational, planning and time management skills
  • Basic understanding of research frameworks

Hours: Monday - Friday, 8:00AM - 4:30PM (minimum of 20-25 hours a week, based on school schedule)

Location: 820 Follin Lane, Vienna, VA 22180

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.* FORTUNE 100 Best Companies to Work For 2026* Yello and WayUp Top 100 Internship Programs 2025* Computerworld Best Places to Work in IT 2026* Most Loved Workplace - America's Top Most Loved Workplaces 2025* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America 2026* Military Times 2025 Best for Vets Employers* Forbes 2026 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2026 Handshake Early Talent Award* Newsweek America's Greatest Workplaces for Culture, Belonging and Community 2026From Fortune Magazine. 2026 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune 100 Best Companies to Work For are registered trademarks of Fortune Media IP Limited and are used under license. Fortune Magazine, Fortune Media (USA) Corporation, and its affiliates are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at medicalaccommodations@navyfederal.org or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

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About Navy Federal Credit Union

Sourced by ZipRecruiter

Navy Federal Credit Union, based in Vienna, Virginia, United States, is a significant player in the financial services industry. Their official website is navyfederal.org. With its roots dating back to 1933, it was initially established to provide credit to Navy members. Over the years, Navy Federal has magnified its scope, evolving into a full-service credit union serving all branches of the military, the Department of Defense, veterans, and their families. The company’s core values include integrity, service, education, and leadership. Navy Federal aims to be the most preferred and trusted financial institution serving the military and their families.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

Vienna, VA, US

Year founded

1933