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Noc Supervisor Jobs (NOW HIRING)

Conterra Ultra Broadband

Technician I

Charlotte, NC · On-site

Perform any other duties assigned by NOC supervisor or manager. * Perform on call support as needed. EDUCATION/CERTIFICATIONS: * Education: High School Diploma or equivalent required. 2- or 4-year ...

CiminoCare

MedTech--NOC Shift

Citrus Heights, CA · On-site

The NOC Shift Supervisor (MedTech) acts as a team leader, direct supervisor of resident caregivers ensuring that the resident needs are met, distributes medications and assists in the skill training ...

New

CiminoCare

MedTech--NOC Shift

Citrus Heights, CA · On-site

$20/hr

The NOC Shift Supervisor (MedTech) acts as a team leader, direct supervisor of resident caregivers ensuring that the resident needs are met, distributes medications and assists in the skill training ...

ASM Research

NOC Lead

The NOC Lead (Network Operations Center Lead / Enterprise Operations Lead) is responsible for ... Minimum 3 years in a leadership or supervisory position * Deep understanding of service delivery ...

IQ Fiber

Broadband Network Engineer

Jacksonville, FL · Remote

Support IQ Fiber's NOC supervisor in optimizing the performance of the NOC. * Assist in diagnosing and troubleshooting advance networking and Wi-Fi issues. * Participate in an on-call rotation with a ...

TestingXperts

NOC Analyst

Houston, TX

NOC Analyst Location: Houston, TX Must Have Skills (Top 3 technical skills only)* Certification in ... Supervisor during times of absence Nice to have skills (Top 2 only) Previous experience in ...

IQ Fiber

Broadband Network Engineer

Jacksonville, FL · On-site +1

Support IQ Fiber's NOC supervisor in optimizing the performance of the NOC. * Assist in diagnosing and troubleshooting advance networking and Wi-Fi issues. * Participate in an on-call rotation with a ...

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How much do noc supervisor jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for noc supervisor in the United States is $19.93, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $22.84 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a NOC Supervisor, and why are they important?

To thrive as a NOC Supervisor, you need strong knowledge of network operations, incident management, and IT infrastructure, usually supported by a degree in information technology or related field and relevant experience. Familiarity with network monitoring tools (like SolarWinds or Nagios), ticketing systems (such as ServiceNow), and possibly certifications like CompTIA Network+ or Cisco CCNA is typical. Leadership, effective communication, and problem-solving skills are crucial soft skills for managing teams and coordinating responses to network issues. These competencies ensure efficient network performance, quick resolution of incidents, and effective team management in a high-pressure environment.

What is a NOC Supervisor?

A NOC Supervisor is a professional responsible for overseeing the Network Operations Center (NOC) team, which monitors and manages an organization's IT infrastructure and network systems. They ensure network stability, coordinate responses to incidents or outages, and maintain high levels of service availability. NOC Supervisors also supervise staff, analyze performance metrics, and implement procedures to improve efficiency. Their role is critical in minimizing downtime and ensuring reliable network operations.

What are some common challenges faced by a NOC Supervisor and how can they be addressed?

NOC Supervisors often encounter challenges such as managing high-pressure situations during network outages, coordinating a team working around the clock, and ensuring timely incident resolution. Effective communication, prioritization, and well-defined escalation procedures are key to overcoming these hurdles. Additionally, fostering a collaborative environment and providing ongoing training helps the team stay updated on new technologies and protocols, ultimately improving performance and morale.
What states have the most Noc Supervisor jobs? States with the most job openings for Noc Supervisor jobs include:
Noc Supervisor jobs near you
NOC Technician - Asheville, NC

NOC Technician - Asheville, NC

DartPoints

Greenville, SC • On-site

Full-time

Medical, Life, Retirement

Posted 25 days ago

Job description

Location: 100 Technology Dr Ste C, Asheville, NC 28803, USA

POSITION SUMMARY

The entry-level NOC Technician I primary role is to provide 24x7 Monitoring of Customer and DartPoints specific alerts, technical customer support to clients, and provide internal support to NOC team members.

PRIMARY RESPONSIBILITIES

• Assist customers with onsite installation and service requests.

• Assist with colocation equipment installations.

• Provide immediate customer interaction support via ACD, e-mail and portal request.

• Consistent monitoring of all events related to facilities, managed services, network, and power.

• Physical server monitoring, management, and support.

• Perform routine routines and equipment readings throughout data center facility.

• Maintain a working level of proficiency with all DartPoints’ co-location, Cloud, and Managed

Service platforms.

• Actively monitor all security and video surveillance systems.

• Serve as backup to local teams for facility related activities.

• Establish and maintain security access via badge and biometrics for all customers.

• Properly identify all visitors and provide escort to specified premise equipment.

• Maintain and monitor ticket queue and assist in the ticket quality and review process.

• Receive, pack and ship customer equipment as required.

• Ensure escalation events and issues are routed to proper departments in pre-determined periods

of time.

• Maintain and manage DartPoints abuse inquiries and notices to customers.

• Provide Initial troubleshooting of customer related issues and events.

• Routine updates DartPoints’ Knowledge Base (KB) including documentation of changes.

• Other duties as assigned by Supervisor or Manager.

QUALIFICATIONS & PREREQUISITES

• Required

• High School Diploma or Equivalent

• College course work in related field or equivalent work experience

• Must have a valid driver’s license, reliable transportation and be able to pass a full background

check.

• Demonstrated ability to work in a team environment.

• Experience in a customer service, technical or client support role

• Strong organizational & time management skills required.

• Proficiency in MS Office products

• Excellent communication and interpersonal skills; ability to work with all levels of

organization.

• Employees must complete individual quarterly objectives as assigned.

• Employees must demonstrate commitment to all corporate core values: Customers First,

Integrity, Initiative, Problem-Solving

• Preferred

• Help Desk or Data Center experience – 0 - 2 years.

• Experience with ConnectWise, or other ITSM applications – 0 - 2 years

• Troubleshooting process and procedures – 0 - 2 years

• Certifications: CCNA, CCNP, Network+

Other

• Must be able to work flexible day and evening hours, weekends, and holidays.

• Must be able to climb ladders and assist with installations.

• Must be able to lift equipment and packages of 50lbs or greater.

• Exposure to moderate noise levels

BENEFITS

• 401K Retirement (must be 21 years old), Health Insurance, Life Insurance, Short Term Disability

Disclaimer: This job description has been designed to indicate the general nature and level of work

performed by employees within this position and may change at any time with or without notice. It is

not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities,

and qualifications required of employees assigned to this job.