About This Opportunity InComm is seeking a Network NOC Engineer I to join our Network Operations ... Ability to work the assigned overnight schedule. * Must be available for the 10:00 PM ET to 7:00 AM ...
About This Opportunity InComm is seeking a Network NOC Engineer I to join our Network Operations ... Ability to work the assigned overnight schedule. * Must be available for the 10:00 PM ET to 7:00 AM ...
Noc Network Overnight information
What is a NOC Network Overnight?
NOC (Network Operations Center) Network Overnight jobs involve monitoring and maintaining computer networks during overnight hours to ensure optimal performance and uptime. Professionals in this role respond to alerts, troubleshoot issues, perform routine maintenance, and escalate problems as needed to minimize disruptions. These positions are critical for organizations that require 24/7 network reliability, such as data centers, telecommunications companies, and large enterprises.
What skills and qualifications are needed to thrive as a NOC Network Overnight technician?
To excel as a NOC Network Overnight Technician, you typically need strong knowledge of networking fundamentals, troubleshooting skills, and a relevant associate's or bachelor's degree or certifications like CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools (such as SolarWinds or Nagios), ticketing systems, and remote access software is vital. Excellent problem-solving abilities, attention to detail, and effective communication are crucial soft skills for responding to incidents during overnight shifts. These competencies ensure rapid issue resolution, minimize network downtime, and maintain seamless operations in a 24/7 IT environment.
What are common challenges faced by NOC Network Overnight technicians, and how can they be managed?
NOC Network Overnight technicians often face challenges such as handling critical incidents during off-hours with limited immediate support, maintaining focus during long or quiet shifts, and promptly escalating issues when required. To manage these challenges, it's important to have clear escalation protocols, strong communication with on-call teams, and effective monitoring tools to quickly detect and address network anomalies. Developing good time management habits and staying up-to-date with documentation can also help ensure a smooth workflow during overnight hours.
What is the difference between Noc Network Overnight vs Noc Network Technician?
| Aspect | Noc Network Overnight | Noc Network Technician |
|---|---|---|
| Certifications | CCNA, CompTIA Network+ | CCNA, CompTIA Network+ |
| Work Environment | Night shifts, monitoring networks remotely | Day shifts, on-site troubleshooting |
| Employer & Industry | Telecom, ISPs, data centers | Telecom, IT services, network providers |
The Noc Network Overnight role primarily involves monitoring and maintaining networks during night shifts, often remotely. In contrast, the Noc Network Technician typically works during daytime hours, performing on-site troubleshooting and repairs. Both roles require similar certifications and are common in the telecom and IT industries, but they differ mainly in work hours and on-site presence.
What are popular job titles related to Noc Network Overnight jobs in Indiana?
For Noc Network Overnight jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Noc Network Overnight jobs in Indiana look for?
The top searched job categories for Noc Network Overnight jobs in Indiana are:
What cities in Indiana are hiring for Noc Network Overnight jobs?
Cities in Indiana with the most Noc Network Overnight job openings:
InComm Payments rating
8.5
Based on 5 frontline employees who took The Breakroom Quiz
6th of 21 rated payment service providers
Job description
Overview
About This Opportunity
Responsibilities
Qualifications
When you think of InComm Payments, think of Innovative Payments Technology. We were founded over 30 years ago and continue to be a pioneer in the payment (FinTech) industry. Since our inception, we have grown to be a team of over 3,000 employees in 35 countries around the world. We own over 400 global technical patents and a network that includes over 525,000 points of retail distribution that points to our industry expertise.
InComm Payments works with the most recognized and valued brands in the world, and we are partnered with most of the world’s leading merchants. InComm Payments is highly focused on our people and their growth, and we work hard to make a career at InComm Payments meaningful and rewarding. We value innovation, quality, passion, integrity, and responsibility in all that we do, and we are looking for great people to join our team as we move forward towards a very bright future.
You can learn more about InComm Payments by visiting our Website or connecting with us on LinkedIn, YouTube, Twitter, Facebook, or Instagram.
About This Opportunity
InComm is seeking a Network NOC Engineer I to join our Network Operations Center (NOC). This is an entry-level networking position that provides an excellent opportunity for candidates looking to build a career in Network Operations and Engineering. The successful candidate will monitor network and infrastructure services, perform initial troubleshooting, manage incident tickets, and collaborate with senior engineers to ensure the availability and reliability of critical business systems.
About the Network Operations Center (NOC)
The Network Operations Center serves as the front line of Network Engineering and is responsible for monitoring network health, responding to alerts, managing incidents, and assisting with routine operational requests. The team provides 24x7 operational support for InComm's network infrastructure and services.
Responsibilities
- Monitor enterprise network and infrastructure systems using approved monitoring tools.
- Identify, investigate, and respond to network alerts and events.
- Perform first-level troubleshooting of network and connectivity issues.
- Create, update, and maintain incident tickets throughout the incident lifecycle.
- Escalate complex issues to senior engineering teams following established procedures.
- Maintain accurate operational documentation, runbooks, and knowledge base articles.
- Communicate effectively with internal teams, customers, and vendors during incidents.
- Participate in shift handoffs and operational reviews.
- Support continuous improvement efforts within the NOC.
- Perform other duties as assigned.
Schedule
- Sunday through Thursday
- 10:00 PM ET to 7:00 AM ET
- Shift differential applicable
Qualifications
Required Qualifications
- 0-3 years of experience in a NOC, Help Desk, IT Operations, Technical Support, or related technical role.
- Associate's or Bachelor's degree in Information Technology, Computer Science, CIS, MIS, or equivalent practical experience.
- Basic understanding of:
- TCP/IP
- DNS
- DHCP
- Routing and Switching Fundamentals
- VLANs
- VPN Concepts
- Strong troubleshooting and analytical skills.
- Strong written and verbal communication skills.
- Ability to work effectively in a fast-paced operational environment.
- Ability to work the assigned overnight schedule.
- Must be available for the 10:00 PM ET to 7:00 AM ET Sunday - Thursday shift.
Preferred Qualifications
- CompTIA Network+, CCNA, or equivalent networking education/certification.
- Experience working with ticketing and incident management systems.
- Exposure to Cisco networking technologies.
- Exposure to network monitoring platforms and diagnostic tools.
- Basic understanding of firewalls, routing, switching, load balancing, or wireless networking technologies.
- Familiarity with ITIL or IT service management concepts.
Key Skills
- Network Monitoring
- Incident Management
- Alert Triage
- TCP/IP Fundamentals
- DNS & DHCP Troubleshooting
- Routing & Switching Fundamentals
- Documentation & Runbooks
- Problem Solving
- Communication
- Team Collaboration
- Customer Service
- Continuous Learning
InComm Payments provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran’s status, age, disability status, genetics or any other category protected by federal, state, or local law.
#LI-TL1
Qualifications:
Required Qualifications
- 0-3 years of experience in a NOC, Help Desk, IT Operations, Technical Support, or related technical role.
- Associate's or Bachelor's degree in Information Technology, Computer Science, CIS, MIS, or equivalent practical experience.
- Basic understanding of:
- TCP/IP
- DNS
- DHCP
- Routing and Switching Fundamentals
- VLANs
- VPN Concepts
- Strong troubleshooting and analytical skills.
- Strong written and verbal communication skills.
- Ability to work effectively in a fast-paced operational environment.
- Ability to work the assigned overnight schedule.
- Must be available for the 10:00 PM ET to 7:00 AM ET Sunday - Thursday shift.
Preferred Qualifications
- CompTIA Network+, CCNA, or equivalent networking education/certification.
- Experience working with ticketing and incident management systems.
- Exposure to Cisco networking technologies.
- Exposure to network monitoring platforms and diagnostic tools.
- Basic understanding of firewalls, routing, switching, load balancing, or wireless networking technologies.
- Familiarity with ITIL or IT service management concepts.
Key Skills
- Network Monitoring
- Incident Management
- Alert Triage
- TCP/IP Fundamentals
- DNS & DHCP Troubleshooting
- Routing & Switching Fundamentals
- Documentation & Runbooks
- Problem Solving
- Communication
- Team Collaboration
- Customer Service
- Continuous Learning
InComm Payments provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran’s status, age, disability status, genetics or any other category protected by federal, state, or local law.
#LI-TL1
Education:UNAVAILABLEEmployment Type: FULL_TIME
About InComm Payments
Sourced by ZipRecruiter
Industry
Finance and insurance
Company size
1,001 - 5,000 Employees
Headquarters location
Atlanta, GA, US
Year founded
1992