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Noc Manager Jobs in Bothell, WA (NOW HIRING)

Merril Gardens

Senior Living Caregiver NOC

Seattle, WA · On-site

$21.30 - $29.46/hr

) Senior Living Caregiver PT NOC 10:45pm - 6:45am Are you passionate about working with seniors? Are ... Manage medication as allowed by the state and completing daily progress reports of services ...

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Noc Manager information

What is a NOC manager?

A NOC (Network Operations Center) Manager oversees the monitoring, maintenance, and performance of an organization's network infrastructure. They lead a team of network engineers and technicians to ensure system uptime, troubleshoot issues, and optimize network efficiency. Their responsibilities often include incident management, escalations, process improvements, and ensuring adherence to service level agreements (SLAs). NOC Managers also collaborate with other IT departments to enhance security and operational resilience. Strong leadership, technical expertise, and problem-solving skills are essential for this role.

What are some common challenges faced by NOC managers and how are they addressed?

NOC Managers often face challenges such as handling unexpected network outages, coordinating rapid response to incidents, and managing a 24/7 team environment. To address these issues, successful managers implement robust monitoring and escalation processes, provide ongoing training for staff, and foster a culture of proactive problem-solving. These challenges also offer growth opportunities, as overcoming them helps develop advanced technical skills and strong leadership qualities. Collaboration with other IT and business units is crucial, ensuring timely communication and coordinated efforts during critical events.

What are the key skills and qualifications needed to thrive as a NOC manager?

A NOC Manager must possess strong knowledge in network operations, incident management, and IT infrastructure, typically supported by a degree in computer science or a related field. Familiarity with network monitoring tools (like SolarWinds or Nagios), ticketing systems, and certifications such as CCNA or ITIL are often required. Excellent leadership, communication, and problem-solving skills help a NOC Manager effectively coordinate teams and resolve issues. These competencies are vital to ensure network reliability, manage critical incidents swiftly, and maintain seamless business operations.

What job categories do people searching Noc Manager jobs in Bothell, WA look for?

The top searched job categories for Noc Manager jobs in Bothell, WA are:

What cities near Bothell, WA are hiring for Noc Manager jobs?

Cities near Bothell, WA with the most Noc Manager job openings:

Noc Manager jobs near you

NOC Engineer / NOC Analyst

HCL Global Systems Inc

Redmond, WA • On-site

Full-time

Re-posted yesterday

Job description

Job Summary:
HCL Global Systems Inc is seeking a NOC Engineer / NOC Analyst to be responsible for 24x7 monitoring, incident management, and operational support of a large-scale hybrid infrastructure. The role involves ensuring high availability, performance, and reliability across all environments including servers, virtualization platforms, and network devices.
Responsibilities:
• Monitor ~1200 + servers (Windows/Linux), virtualization platforms (VMware, Nutanix), and web servers for performance and availability.
• Oversee storage systems (PB-scale: Quantum, Isilon, NAS, SAN) ensuring uptime and capacity health
• Monitor network infrastructure (1200+ devices) includes switches, routers, firewalls, VPN tunnels, WAPs, and ISP circuits.
• Monitor and action on the incidents, requests related to the Infra and tools hosted in the environment.
• Perform L1/L2 triage for alerts, incidents, and outages across infrastructure and applications
• Ensure timely incident resolution, escalation, and communication as per SLAs
• Correlate alerts across tools to identify root causes and reduce noise
• Monitor 50+ applications across multiple environments (Prod, DR, UAT, Dev)
• Track service health, availability, and dependencies (web, middleware, backend systems)
• Track utilization trends across computing, storage (multi-PB), and network
• Proactively identify bottlenecks and recommend optimization
• Support infrastructure and application deployments, patches, and maintenance activities
• Validate system health pre/post changes
• Support DR readiness for large-scale storage and application environments
• Participate in DR drills and failover validation
• Maintain operational dashboards, runbooks, and incident reports
• Provide daily/weekly health and SLA reports
Qualifications:
Required:
• Strong knowledge of Windows & Linux server administration (basic troubleshooting L1 and L 1.5)
• Virtualization: VMware & Nutanix ( L1 & L 1.5)
• Storage systems: SAN/NAS, Isilon, Quantum or similar PB-scale storage
• Networking fundamentals: TCP/IP, DNS, VPN, Firewalls, Load Balancers (F5) (L1 an L1.5)
• Experience with monitoring tools (New Relic, Splunk Nagios, Zabbix, Dynatrace, SCOM, etc.)
• Understanding of ITSM tools (ServiceNow preferred) for incident, change, and problem management. Rubrik backup management tool.
• Incident management and escalation handling in 24x7 environments
• Strong troubleshooting and analytical skills
• Ability to correlate infrastructure, network, and application issues
• Strong communication and coordination skills
• Ability to work under pressure in critical outage scenarios
• Good documentation and reporting skills
Preferred:
• ITIL Foundation certification
• Experience in large-scale enterprise or MSP environments
• Exposure to cloud or hybrid environments (AWS/Azure) is a plus.
Company:
HCL Global Systems is a staffing and recruiting company providing consulting and business solutions. Founded in 2005, the company is headquartered in Farmington Hills, USA, with a team of 1001-5000 employees. The company is currently Late Stage.
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About HCL Global Systems

Sourced by ZipRecruiter

HCL Global Systems is One of the Best IT Consulting Firm specialized in Application Development, Quality Testing, IT Courses Training, Staffing and Recruitment services. With wide range of experience, We are confident in our ability to help our Customers grow and improve their businesses. More than likely, regardless of the nature and scope of the problem, Our dedicated Team of Professionals can help you to achieve a cost effective business solution.

Industry

It services

Company size

1,001 - 5,000 Employees

Headquarters location

Farmington Hills, MI, US

Year founded

2005

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