Are you looking to be part of a compassionate, patient-focused leadership team?
At NMC Health, we’re proud to set an award-winning standard for healthcare in the Wichita Metro Area.
The Director leads the case management and quality departments in achieving departmental and hospital-wide goals. The Director is responsible for day to day operational aspects of case management and quality departments, that include successful collaboration with other departments and outside entities. Responsible for appropriate staffing levels and work assignments, developing performance criteria for staff and servicing as an expert resource on laws, policies and operational procedures. The Director leads the organizational Quality Assessment and Performance Improvement (QAPI) program, Utilization Review Program, discharge planning, regulatory preparedness, and serves as a key liaison to executive leadership, medical staff and governing board.Â
This position reports to the Chief Clinical Officer (CCO). This position is salaried, exempt.
Key Responsibilities:Provide strategic leadership for quality, patient safety, infection prevention, and regulatory compliance programs
Lead and oversee the QAPI program to drive continuous performance improvement
Collaborate with executive leadership, medical staff, and departments to achieve organizational goals
Ensure compliance with regulatory, accreditation, and patient safety standards
Oversee departmental operations including staffing, budgeting, and performance management
Analyze data and implement initiatives to improve patient outcomes and operational efficiency
Serve as a resource on healthcare regulations, policies, and best practices
Foster a culture of safety, accountability, and continuous improvement
QUALIFICATIONSEducation:
Experience:
Knowledge & Skills:
Ability to manage multifaceted projects while balancing daily operational responsibilities
Strong interpersonal skills with the ability to collaborate effectively across diverse teams
Excellent problem-solving and decision-making skills with sound judgment
Strong time management skills with the ability to work independently and take initiative
Effective verbal and written communication skills
Ability to demonstrate tact, diplomacy, and professionalism in all interactions
Proficiency in computer systems and Microsoft Office applications
Knowledge of team development and facilitation techniques to support high-performing teams
Licensure, Registration, or Certification:
Join our Team! NMC Health offers a family friendly environment with the latest technology and a knowledgeable staff. Here you'll find all departments work together as a team to live out our core values: respect, excellence, service, transparency, and trust.Â