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Nlp Processing Specialist Jobs (NOW HIRING)

Genesys

Language Data Specialist - Korean

... language processing. At Genesys, we are transforming customer and agent experiences through ... You will gain hands on experience with evolving NLP technologies while contributing to innovations ...

Lexical Intelligence

NLM QA Specialist I - III

Bethesda, MD · On-site

$125 - $150/hr

Our Natural Language Processing (NLP) and analytics software is used by policy and decision makers to evaluate and prioritize current and emerging areas of research. We are looking for QA Specialists ...

ClinDCast

Dialogflow CX Specialist

Dialogflow CX Specialist Work Mode: Remote We are seeking an experienced Contact Center AI ... Optimize AI models and Natural Language Processing (NLP) capabilities for enhanced customer ...

iCatalyst Inc

Training & Adoption Specialist

Washington, DC · On-site

$125 - $150/hr

... Processing (NLP), Machine Learning (ML), and Robotic Process Automation (RPA). Since 2007, we have ... Specialist to join our growing team in support of our federal program. This is an exciting ...

Bancorp Bank

$100 - $125/hr

This role integrates machine learning, natural language processing, and data-driven decisioning ... Leads the design and architecture of enterprise AI solutions, integrating machine learning, NLP ...

UrBench

Specialist 3 Senior AI Security Engineer

New York, NY · On-site

$125K - $171K/yr

Specialist 3 Senior AI Security Engineer Location: Hybrid: 80 Maiden Lane, New York, NY 10038 ... Processing (NLP) and Large Language Models (LLM) desired 4+ years of experience working in cloud ...

Navtech

Google Contact Center Specialist

Atlanta, GA · On-site

Experience in Machine Learning Tools and Algorithms like TensorFlow, AI, DL, or NLP * Excellent ... Workflow-based implementation and understanding of multiple business domains or processes Thanks ...

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How much do nlp processing specialist jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for nlp processing specialist in the United States is $21.92, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.76 per hour, depending on experience, location, and employer.

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Voice of Customer Program Manager

Globe, AZ

Globe Telecom, Inc.
See more jobs at Globe Telecom, Inc.external

Full-time

Re-posted 2 days ago

Job description

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description The Data Modeling, AI Automation & Insights Specialist powers the analytical backbone of the Governance & Insights team. This role automates the reporting pipeline, builds predictive CX models, and applies AI and NLP to transform raw data from surveys, operations, frontliner feedback, and process signals into decision-ready insights for all Globe brands and territories.

DUTIES AND RESPONSIBILITIES:

1. Automated Reporting Pipeline

Design and maintain an end-to-end automated pipeline for monthly VOX decks - from data ingestion and transformation to chart

generation and AI-drafted narrative, targeting 70%+ manual effort reduction.

2. Predictive NPS & Churn Modeling

Build and continuously improve predictive models for NPS and churn risk per brand, territory, and episode using survey, CRM, billing,

and network operational data as features.

3. Multi-Source Data Integration

Architect and maintain data connectors integrating survey platforms, CRM, FSM ticketing, billing systems, and network ops data into

a unified VOC data warehouse or lakehouse.

4. NLP & Verbatim Text Analytics

Apply NLP techniques (sentiment analysis, topic modeling, clustering) to open-ended survey responses and social listening data to

surface recurring themes, early warning signals, and root-cause patterns.

5. Self-Serve Insights Infrastructure

Build and maintain interactive dashboards and self-serve portals (Power BI / Tableau / Looker) enabling VOX Champions to explore

Brand, Territory, and Episode NPS without G&I intervention.

6. Data Governance & Quality

Establish data quality standards, anomaly detection, and audit trails for all VOC data pipelines; ensure consistency in KPI definitions

across all brands and reporting cycles.

Equal Opportunity Employer
Globe's hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.
Globe's Diversity, Equity and Inclusion Policy Commitment can be accessed here

Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.

Apply