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Nexrep Jobs in Portland, ME (NOW HIRING)

NexRep, LLC

Temporary Resource Specialist

Portland, ME · On-site +1

$84K - $84K/yr

As a NexRep Resource Specialist, you will be the primary contact for independent marketplace contractors who perform customer and sales services for NexRep clients. Responsibilities include providing ...

NexRep, LLC

Resource Specialist

Portland, ME · On-site +1

As a NexRep Resource Specialist, you will be the primary contact for independent marketplace contractors who perform customer and sales services for NexRep clients. Responsibilities include providing ...

NexRep LLC

Temporary Resource Specialist

Portland, ME · On-site

As a NexRep Resource Specialist, you will be the primary contact for independent marketplace contractors who perform customer and sales services for NexRep clients. Responsibilities include providing ...

NexRep, LLC

Temporary Resource Specialist

Portland, ME · On-site

As a NexRep Resource Specialist, you will be the primary contact for independent marketplace contractors who perform customer and sales services for NexRep clients. Responsibilities include providing ...

NexRep, LLC

Resource Specialist

Portland, ME · On-site

As a NexRep Resource Specialist, you will be the primary contact for independent marketplace contractors who perform customer and sales services for NexRep clients. Responsibilities include providing ...

NexRep, LLC

Real Time Analyst

Portland, ME · On-site

NexRep provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex ...

New

NexRep LLC

Real Time Analyst

Portland, ME · On-site

NexRep provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex ...

New

All JobsNexrep JobsNexrep Jobs in Portland, ME

Nexrep information

What is NexRep?

NexRep is a virtual contact center company that connects independent contractors with businesses needing customer service, sales, or support representatives. They offer flexible, work-from-home opportunities in areas such as customer service, sales, and technical support. Contractors choose their own schedules and work remotely, making it ideal for those seeking flexible work arrangements. NexRep partners with various brands to provide call center and support services nationwide.

What are the key skills and qualifications needed to thrive as a NexRep Customer Service Representative?

To thrive as a NexRep Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, call center software, and reliable internet connectivity is typically required. Patience, active listening, and adaptability are standout soft skills for handling diverse customer needs and challenging situations. These skills ensure effective service delivery, customer satisfaction, and success in a remote, fast-paced environment.

What is the typical work environment like for a remote agent at NexRep?

As a remote agent at NexRep, you will primarily work from home, interacting with customers via phone, chat, or email depending on the specific campaign. The environment is highly flexible, allowing you to set your own hours within the available shifts, which is ideal for those seeking work-life balance. You’ll be part of a virtual team, with support provided through online tools, regular communication with supervisors, and ongoing training. While you work independently, collaboration with other agents or managers is fostered through virtual meetings and team chats to ensure everyone stays connected and supported.

What is the difference between Nexrep vs Customer Service Representative?

FeatureNexrepCustomer Service Representative
CredentialsTypically no formal degree required; training providedOften requires high school diploma or equivalent; training may be provided
Work EnvironmentRemote, home-basedCan be remote or in-office depending on employer
Industry UsageUsed by various companies for remote customer support rolesCommonly employed across industries for customer support

While Nexrep is a platform connecting agents with remote customer support jobs, a Customer Service Representative is an individual role within companies. Nexrep offers flexible, remote opportunities often suited for those seeking work-from-home positions, whereas Customer Service Representatives may work in various settings, including in-office or remote, depending on the employer.

Is Nexrep a good place to work?

Nexrep is a remote customer service company that hires independent contractors for work-from-home roles. Employees typically need strong communication skills, a quiet workspace, and reliable internet. The company offers flexible schedules but reviews of the work environment vary among employees.

What do you do at Nexrep?

As a Nexrep customer service representative, you handle inbound and outbound calls to assist customers, resolve issues, and provide product or service information. The role often requires strong communication skills, the ability to work independently, and familiarity with call center tools and systems. It typically involves remote work with flexible schedules and may require training on company-specific procedures.

What are popular job titles related to Nexrep jobs in Portland, ME?

For Nexrep jobs in Portland, ME, the most frequently searched job titles are:

What job categories do people searching Nexrep jobs in Portland, ME look for?

The top searched job categories for Nexrep jobs in Portland, ME are:

What cities near Portland, ME are hiring for Nexrep jobs?

Cities near Portland, ME with the most Nexrep job openings:

Nexrep jobs near you
Infographic showing various Nexrep job openings in Portland, ME as of August 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 100% In-person job distribution.

Temporary Resource Specialist

NexRep, LLC

Portland, ME • On-site, Remote

$84K - $84K/yr

Full-time, Contractor, Temporary

Posted 14 days ago

Job description

Job Status: Non-Exempt - Full Time - Temporary
Job Status: Non-Exempt - Full Time - Temporary
Job Summary: As a NexRep Resource Specialist, you will be the primary contact for independent marketplace contractors who perform customer and sales services for NexRep clients. Responsibilities include providing real time help while contractors provide service and analyzing metrics for NexRep's clients and their campaigns to ensure the client's performance goals are met. Other responsibilities include ensuring contractor adherence to their Independent Contractor Agreement and NexRep's client workflows and processes are adhered to by contractors providing services for them.
Essential Functions:
  • Provide real time chat support to contractors while they service
  • Host one on one sessions with contractors to increase performance and knowledge of the client's account
  • Review performance data and provide recommendations to the Operations Manage to meet client goals
  • Keep all client resources up to date
  • Communicate changes from the client to contractors
  • Host group sessions with contractors
  • Send and reply to messages from contractors
  • Review customer satisfaction data to identify trends for NexRep's clients
  • Provide detail scoring information to independent contractors

Requirements
Position Requirements:
  • Proficiency in Microsoft Office 365, including strong Excel skills
  • Ability to collaborate effectively with other team members
  • Ability to provide constructive feedback to agents
  • Attention to detail
  • Strong decision-making skills
  • Ability to work independently

Hours/Travel: Daytime, Evening, and Overnight positions available. Weekend and holiday hours may be required to meet client's needs. Travel to the NexRep client's location for business meetings may be required from time to time. NexRep will reimburse for travel expenses incurred.
This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee.
NexRep provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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