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Job Title: Enterprise Systems Operations & Data Analyst
Role Overview
We are seeking an Enterprise Systems Operations & Data Analyst to join our team dedicated to the stability and performance of our mission-critical application environment. You will be the primary troubleshooter for our application-to-infrastructure interfaces, ensuring that data flows seamlessly across our ecosystem.
This role sits at the intersection of development and infrastructure. You will diagnose performance faults, build scheduling scripts, and optimize data processing workflows to ensure our systems meet their strict service-level agreements (SLAs). If you are an analytical problem-solver who enjoys bridging the gap between raw data and operational stability, this is the perfect role for you.
Key Responsibilities
Application Support & Data Integrity
• System Operations: Execute planned and ad-hoc corrective maintenance to sustain continuous system uptime. Analyze application interfaces, maintain database health, and ensure data consistency across the environment.
• Incident Resolution: Diagnose, isolate, and correct data/performance faults. Identify discrepancies in collected/processed data and lead the resolution of incidents, escalating to senior engineering staff only when necessary.
• Process Automation: Create and maintain scheduling scripts and SQL-based automation tools to reduce manual toil and improve system response times.
Documentation & Stakeholder Collaboration
• Standardization: Develop and maintain technical system documentation, runbooks, and playbooks. Adhere strictly to enterprise coding guidelines and database standards to ensure long-term maintainability.
• Business Liaison: Translate technical performance data into non-technical communications for business stakeholders. Provide professional progress updates and recommendations for procedure enhancements.
• Project Support: Assist in defining business requirements for new features, developing conversion plans, and validating system specifications in collaboration with internal departments.
Qualifications & Requirements
Minimum Qualifications
• Education: Bachelor's degree in Computer Science, Business, or a related field (or equivalent professional experience).
• Experience Baseline: Minimum of five (5) years of experience in application support, infrastructure operations, and technical analysis.
• Technical Mastery:
oDatabase: Strong SQL skills; experience creating and optimizing queries.
oInfrastructure: Working knowledge of Linux server environments, network basics, and Oracle or similar enterprise-grade database platforms.
oScripting/Logic: Ability to write and maintain scheduling scripts to automate operational tasks.
• Problem-Solving: Exceptional ability to isolate complex faults in large-scale, integrated systems.
Preferred Attributes
• Proven ability to work in an environment with strict "SLA" or uptime metrics.
• A "consultative" approach to operations-someone who not only fixes bugs but proposes systemic procedural improvements.
• High proficiency in written/verbal communication, with a track record of interacting effectively with non-technical business partners.
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, AllSTEM Connections is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AllSTEM Connections participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Additional Skills
(none specified)
AllSTEM Representative Contact Info
Account Executive:
Nichols
Branch Phone:
(909) 244-1777
Location:
Ontario, CA