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$22K

$75.4K

$159.5K

How much do new england tech jobs pay per year?

As of Jun 14, 2026, the average yearly pay for new england tech in the United States is $75,386.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $92,000.00 per year, depending on experience, location, and employer.

What types of collaborative projects can employees at New England Tech expect to participate in, and how do these projects enhance professional development?

At New England Tech, employees often engage in cross-departmental projects that involve collaboration between faculty, administrative staff, and industry partners. These projects may include curriculum development, industry-sponsored research, or student support initiatives, providing staff with opportunities to broaden their skill sets and expand professional networks. Participating in these collaborative efforts allows employees to gain exposure to new technologies, best practices, and diverse perspectives, all of which contribute to ongoing professional growth and advancement within the institution.

What are the key skills and qualifications needed to thrive as a Technical Support Specialist at New England Tech, and why are they important?

To excel as a Technical Support Specialist, you need a solid understanding of computer systems, troubleshooting techniques, and often a relevant associate's degree or certification in IT. Familiarity with help desk software, remote desktop tools, and ticketing systems like ServiceNow or Zendesk is typically expected. Exceptional communication, patience, and problem-solving skills help you effectively assist users and collaborate with team members. These skills ensure efficient resolution of technical issues, high customer satisfaction, and smooth IT operations.

What is New England Tech?

New England Tech, or New England Institute of Technology, is a private, non-profit technical university located in East Greenwich, Rhode Island. It offers associate, bachelor's, and master's degree programs in various fields such as technology, healthcare, engineering, design, and more. The institution is known for its hands-on learning approach, career-focused curriculum, and strong industry partnerships. New England Tech aims to prepare students for in-demand careers by combining technical education with practical experience.

What is the difference between New England Tech vs HVAC Technician?

AspectNew England TechHVAC Technician
CredentialsDiploma or certificate in HVAC technologyEPA certification, technical training
Work EnvironmentClassroom, lab, and on-site installationsOn-site service, installation, maintenance
Industry UsageTraining provider for HVAC careersJob title for trained professionals
Search IntentEducational programs, training optionsJob opportunities, career info

New England Tech offers educational programs preparing students for careers as HVAC Technicians, who perform installation, maintenance, and repair of heating, ventilation, and air conditioning systems. An HVAC Technician is a trained professional with certifications and hands-on experience. While New England Tech provides the training, HVAC Technician refers to the job role itself. Both are closely linked, with the school serving as a pathway to becoming an HVAC Technician.

What cities are hiring for New England Tech jobs? Cities with the most New England Tech job openings:
What states have the most New England Tech jobs? States with the most job openings for New England Tech jobs include:
Infographic showing various New England Tech job openings in the United States as of June 2026, with employment types broken down into 65% Full Time, 33% Contract, and 2% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $75,386 per year, or $36.2 per hour.
Tier 1 IT Support Technician

Tier 1 IT Support Technician

SPS New England, Inc.

Salisbury, MA • On-site

$22.75 - $31.25/hr

Full-time

Posted 28 days ago

Job description

Application Instructions
Since 1984, SPS has been helping to rebuild New England's infrastructure. Wherever you drive throughout Massachusetts and southern New Hampshire, there's a good chance you will travel down a road or over a bridge built by SPS New England.
Position Description
SPS New England, Inc., one of the leading heavy highway contractors in New England, is seeking a highly motivated individual to perform IT support for our office and field teams across a broad array of technology tools and platforms. As a Tier 1 IT Support Technician, you will manage incoming trouble tickets and be the first point of contact for employees encountering technical issues related to hardware, software, and network. You'll handle basic troubleshooting, guide users through resolutions, and escalate complex issues to higher-level resources when necessary. This role demands excellent problem-solving, communication, and interpersonal skills to ensure user satisfaction and smooth IT operations within SPS.
Position Requirements
Responsibilities
    • Provide timely technical support for employees' hardware, software, and mobile devices, both on-site and remotely.
    • Install, configure and support Microsoft Office suite of products including Outlook, Word, Excel, PowerPoint.
    • Install, configure, and upgrade software applications.
    • Manage and respond to IT helpdesk emails and requests, prioritizing tasks and ensuring timely resolution.
    • Troubleshoot and resolve common technical issues with PCs, applications, and peripherals such as printers and scanners.
    • Install, configure, and support security systems including cameras and door access systems.
    • Set up and install PCs, laptops, tablets, and smartphones for new employees.
    • Assist with new employee onboarding and provide basic IT training on company systems and software.
    • Troubleshoot conference room technology, printers, and scanners.
    • Document internal processes, procedures, issues, and resolutions to maintain a knowledge base for future reference.
    • Collaborate effectively with IT teams and escalate complex technical problems to higher-level support when needed.
    • Communicate with clients to provide updates on ticket progress, notify them of changes, and ensure satisfaction
    • Support construction-specific software applications like Procore, HCSS, Trimble, and Bluebeam among others
    • Assist in managing and maintaining cloud-based solutions and data storage used for project documents and collaboration.
    • Ensure proper network connectivity and troubleshoot basic network issues for office and field operations.

Requirements
    • 1-2 years of experience in IT support or a related field.
    • Basic understanding of operating systems (Windows, macOS), business applications, and network systems.
    • Experience with help desk ticketing systems and remote desktop software.
    • Strong analytical and problem-solving skills to diagnose and resolve technical issues efficiently.
    • Excellent communication skills (verbal and written) to interact with users and explain technical concepts clearly.
    • Customer-oriented and patient approach to provide exceptional support.
    • Ability to adapt to changes quickly and prioritize multiple tasks effectively.
    • Familiarity with construction-related software or a willingness to learn industry-specific applications.
    • Knowledge of network basics and troubleshooting connectivity issues.

Equal Opportunity Employer
It is the policy of SPS New England, Inc. to assure that applicants are employed, and that employees are treated during employment, without regard to their race, religion, sex, sexual orientation, gender identity, color, national origin, age or disability. Such action shall include: employment, upgrading, demotion, or transfer; recruitment or recruitment advertising; layoff or termination; rates of pay or other forms of compensation; and selection for training, including apprenticeship, pre-apprenticeship, and/or on-the-job training. It is also the policy of SPS New England, Inc. to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, protected veteran status, or any other applicable legally protected status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, recruitment advertising, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay, fringe benefits or other forms of compensation, and selection for training, including apprenticeship, pre-apprenticeship, on the job training, classification, and referral, at all levels of employment. Consistent with these obligations, SPS New England, Inc. also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices.
Employees and applicants of SPS New England, Inc. will not be subject to harassment on the basis of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, protected veteran status or any other applicable legally protected status. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.
SPS New England, Inc. is seeking minority and female employees, and all employees are encouraged to recruit minority and females as well.

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