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Networking Support Engineer Jobs in California (NOW HIRING)

Engineering Services Group, Engineering Services Group > Support Engineering General Summary: We ... Support issue resolution across hardware, software, and network layers * IT Infrastructure Support ...

Key Accountabilities: The Support Engineer is responsible for providing technical support to ... Network security (Cisco, SonicWall, PFSense, etc.) * Virtualization technologies (VMWare, Hyper-V ...

Key Accountabilities: The Support Engineer is responsible for providing technical support to ... Network security (Cisco, SonicWall, PFSense, etc.) * Virtualization technologies (VMWare, Hyper-V ...

Support Engineer

San Francisco, CA · On-site

$127K - $210K/yr

If you're a network engineer who thinks support is maintenance mode, think again. This is where you'll work on some of the most complex and varied network designs in the industry, in environments ...

We are looking for an IT Support Engineer who is responsible for providing technical assistance to ... Network Support * Troubleshoot network connectivity issues (LAN, Wi-Fi, VPN). * Maintain routers ...

We are looking for an IT Support Engineer who is responsible for providing technical assistance to ... Network Support * Troubleshoot network connectivity issues (LAN, Wi-Fi, VPN). * Maintain routers ...

As a Support Engineer, you'll be providing high-touch, deeply contextual support to a defined book ... Familiarity with enterprise networking concepts, cloud infrastructure (AWS, GCP), and IT ...

Support Engineer

San Francisco, CA · On-site

$210K - $250K/yr

As a Support Engineer, you'll be providing high-touch, deeply contextual support to a defined book ... Familiarity with enterprise networking concepts, cloud infrastructure (AWS, GCP), and IT ...

As a member of our Technical Support Engineering team, located in San Mateo, supporting the entire ... Networking, Telecommunications, Systems Administration, Information Technology, Computer Science ...

Technical Support Engineer

Sunnyvale, CA · On-site

$90K - $110K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to ... Collection and analysis of customer network information * Collection and initial analysis of packet ...

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to ... Collection and analysis of customer network information * Collection and initial analysis of packet ...

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to ... Collection and analysis of customer network information * Collection and initial analysis of packet ...

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Networking Support Engineer information

What is the difference between Networking Support Engineer vs Network Administrator?

AspectNetworking Support EngineerNetwork Administrator
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentTechnical support, troubleshooting, on-site or remoteNetwork management, configuration, maintenance
ResponsibilitiesDiagnose network issues, support end-users, assist in network setupDesign, implement, monitor, and maintain network infrastructure

While both roles require similar certifications and work in network environments, Networking Support Engineers focus on troubleshooting and supporting users, whereas Network Administrators handle the overall network setup and management. The roles often overlap but differ mainly in scope and responsibilities.

Infographic showing various Networking Support Engineer job openings in California as of June 2026, with employment types broken down into 9% Locum Tenens, 73% Full Time, 9% Part Time, and 9% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution.
Senior Network Support Engineer | ThousandEyes Federal

Senior Network Support Engineer | ThousandEyes Federal

Cisco

Irvine, CA • On-site

$110K - $151K/yr

Full-time

Posted 3 days ago


Cisco Systems rating

8.0

Company rating: 8.0 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

47th of 139 rated electronics manufacturers


Job description

Job Summary:
Cisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver detailed digital experiences across every network. As a Senior Network Support Engineer, you will be the primary technical advocate for customers, utilizing your networking expertise to analyze traffic patterns and diagnose routing anomalies, ultimately enhancing network performance and user experience.
Responsibilities:
• Provide expert-level support for complex network performance issues, including BGP, OSPF, DNS, TCP/IP, and application-layer connectivity.
• Lead the resolution of high-impact, critical network outages by performing deep-dive analysis of telemetry data and packet captures.
• Partner with Engineering and Product teams to translate customer network challenges into product improvements and roadmap features.
• Act as a technical subject matter expert (SME) to mentor junior engineers on advanced network diagnostics and troubleshooting methodologies.
• Use Python or other automation tools to streamline troubleshooting workflows and improve serviceability.
• Create high-quality user documentation, white papers, and training materials that help customers understand complex network behaviors.
• Represent the support organization in high-stakes customer engagements and internal product strategy meetings.
Qualifications:
Required:
• 5–8+ years in a senior network support, network engineering, or technical operations role.
• Bachelor’s degree in Computer Science, Electrical Engineering, or a related field (or equivalent practical experience).
• A 'customer-first' attitude with a passion for solving the 'unsolvable' network problems.
• Deep understanding of networking protocols (BGP, MPLS, VPN, DNS, HTTP/S, TLS).
• Demonstrable ability to interpret complex data sets, logs, and packet captures to drive data-driven decisions.
• Proficiency in scripting (Python, Bash) or network programmability (APIs, Ansible, Terraform) to automate diagnostic tasks.
• Exceptional ability to explain complex technical concepts to both technical and non-technical stakeholders.
Preferred:
• Expert-level certifications (e.g., CCIE, CCNP, or equivalent) are highly preferred.
Company:
Cisco develops, manufactures, and sells networking hardware, telecommunications equipment, and other technology services and products. It is a sub-organization of Cisco Press. Founded in 1984, the company is headquartered in San Jose, USA, with a team of 10001+ employees. The company is currently Late Stage.

What Cisco Systems employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


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About Cisco Systems

Sourced by ZipRecruiter

Cisco Systems, a global tech titan based in San Jose, CA, US, operates in the information technology and services industry. Founded in 1984, the company was derived from a project between two computer scientists from Stanford University. They aimed to connect different networks of computer systems at the university, resulting in the first multi-protocol router, and subsequently, the birth of Cisco. As an industry-leading manufacturer of networking hardware and telecommunications equipment, Cisco's product and services range includes routers, switches, firewall devices, and telecommunication technology. The company's mission, "to shape the future of the Internet by creating unprecedented value and opportunity for our customers, employees, investors, and ecosystem partners," is a testament to its pursuit of technology-forward innovation and customer satisfaction.

Industry

Computer and computer peripheral equipment and software wholesalers

Company size

10,000+ Employees

Headquarters location

San Jose, CA, US

Year founded

1984

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