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Network Telephony Manager Jobs (NOW HIRING)

Monitor telephony and network systems to proactively identify and resolve issues * Maintain ... Follow established Incident Management and Change Management processes * Serve as a primary ...

The Network & Telecom Support Engineer II is responsible for the support, implementation, and ... Telephony Management: * Assist in operating and optimizing cloud-based telephony systems, including ...

The Network & Telecom Support Engineer II is responsible for the support, implementation, and ... Telephony Management: Assist in operating and optimizing cloud-based telephony systems, including ...

The Network & Telecom Support Engineer II is responsible for the support, implementation, and ... Telephony Management: * Assist in operating and optimizing cloud-based telephony systems, including ...

Manage technical relationships with telephony, carrier, AI, and integration vendors to support ... We were founded in 2014, and since then, we've become the largest network of independent primary ...

Manage technical relationships with telephony, carrier, AI, and integration vendors to support ... We were founded in 2014, and since then, we've become the largest network of independent primary ...

The position will also participate in ACD reporting, ACD call flow, vendor management, projects, and consultation, including resolving basic problems, while managing the Network and Telephony ...

$6.0K - $7.5K/mo

Manage and collaborate with customers to support complex SIP integrations with CCaaS/CPaaS ... Strong Networking fundamentals.(TCP/IP/TLS, DNS, Firewalls). * Familiarity with modern CPaaS/cloud ...

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How much do network telephony manager jobs pay per year?

As of Sep 15, 2026, the average yearly pay for network telephony manager in the United States is $106,570.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,500.00 and $128,000.00 per year, depending on experience, location, and employer.

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Infographic showing various Network Telephony Manager job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 68% Full Time, 26% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $106,570 per year, or $51.2 per hour.

Network Engineer - Project Lead (Telephony Engineer)

Columbia, SC โ€ข On-site

InterSources Inc.
Recruiting and Staffing Servicesย โ€ขย 51 - 200 employees

Other

Posted 20 days ago


Job description

Network Engineer โ€“ Project Lead (Telephony Engineer)
Columbia, SC 29208 - Onsite
6 Months
Required Skills

  • 2+ years of experience with Avaya on-premise PBX systems.
  • 2+ years administering VoIP and Unified Communications platforms.
  • 2+ years of experience with SIP, RTP, QoS, dial plans, call routing, and voice gateway technologies.
  • 2+ years troubleshooting voice quality, call routing, carrier connectivity, and E911 services.
  • 2+ years supporting telecommunications infrastructure including:
    • Voice circuits
    • Session Border Controllers (SBCs)
    • PSTN integration

Preferred Skills

  • Experience designing, implementing, and supporting enterprise cloud-based telephony solutions.
  • Experience migrating on-premise telephony/PBX environments to cloud-based telephony services.

Responsibilities

  • Provide operational and advanced administration of enterprise telephony and unified communications environments.
  • Handle moves, adds, changes, and disconnects (MACD) for voice and voicemail services.
  • Support conference services, safety devices, telephone IVR, call center environments, vectoring, and unified communications services.
  • Maintain accurate E911/911 location information.
  • Configure, install, maintain, and troubleshoot:
    • Avaya telephony systems
    • Media gateways
    • IP telephones
    • Voice circuits
    • Safety devices
    • Voice networking infrastructure
  • Analyze and troubleshoot vector routing, ARS routing tables, route patterns, dial plans, and call routing.
  • Diagnose voice-quality issues, carrier connectivity problems, PSTN issues, and service outages.
  • Work with telecommunications vendors and carriers to provision circuits and resolve outages.
  • Provide engineer-level support for enterprise telephony and unified communications incidents.
  • Serve as a primary technical escalation point for complex telephony issues.
  • Coordinate with infrastructure, network, vendor, and support teams during outages.
  • Research, design, and implement improvements to the enterprise telephony environment.
  • Perform quality assurance testing for telephony configurations and changes.
  • Monitor telephony and network systems to improve uptime and proactively identify problems.
  • Identify opportunities to automate operational telephony processes and collaborate with automation teams on implementation.
  • Develop and maintain system diagrams, technical documentation, configuration standards, processes, troubleshooting notes, and knowledge-base articles.
  • Follow established Incident Management and Change Management processes.
  • Provide technical recommendations regarding the strategic direction of enterprise telephony services.

Additional Qualifications

  • Strong knowledge of telephone network services and telephone network design.
  • Advanced systems administration knowledge.
  • Ability to clearly communicate technical and non-technical information.
  • Strong customer-service and interpersonal skills.
  • Ability to work effectively with vendors, management, technical teams, and end users.
  • Ability to manage multiple priorities in a fast-paced enterprise environment.

InterSources logo

About InterSources

Sourced by ZipRecruiter

In 2007, Our journey began as pioneers in the realm of technology and security. Since then, InterSources Inc. has evolved into a trusted partner, leading the way in Cloud Security, Cybersecurity, PLG Consulting, Digital Transformation, and Professional Services. With a rich history of excellence and a forward-thinking approach, we continue to secure your digital future and drive innovation. Explore our legacy of success and discover the possibilities that lie ahead.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Fremont, CA, US

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