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Network Support Engineer L2 Jobs in Ohio (NOW HIRING)

INTEGRATED IT GROUP LLC

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Technical Support Engineer - Tier 2 (hybrid)

Twinsburg, OH · On-site

$65K - $75K/yr

Hands-on experience with networking L1 and L2 * Comfortable with network and server monitoring and ... Proven attention to detail in documenting support requests, troubleshooting processes, and ...

Humetis Group

Desktop Support Engineer

Cincinnati, OH · On-site

Desktop Support Engineer Job Type: Onsite | 5 Days a Week Duration: 7+ Months Location: Cincinnati ... This role requires hands-on technical expertise in troubleshooting hardware, software, and network ...

Qnity

Network Engineer

Delaware, OH · Hybrid

Support network upgrades and migrations with minimal business disruption. * Own steady-state ... Provide L2/L3 incident and problem resolution; participate in calls as required * Perform proactive ...

Path Forward IT

Support Engineer I

Cincinnati, OH · On-site

Support Engineer I Location: Albuquerque Role Overview The Support Engineer I provides technical ... Networking: Basic troubleshooting skills, DHCP, DNS, and tools such as ping, nslookup, and ...

LayerCake Technologies

Support Engineer II

Dayton, OH · On-site

Description Support Engineer II Company: Skynet Innovations Location: Dayton, OH (Hybrid) About the ... Networking: Strong troubleshooting skills (DHCP, DNS), identifying VLAN and ISP circuit issues.

Skynet Innovations

Support Engineer II

Dayton, OH · On-site

Support Engineer II Company: Skynet Innovations Location: Dayton, OH (Hybrid) About the Role ... Networking: Strong troubleshooting skills (DHCP, DNS), identifying VLAN and ISP circuit issues.

LayerCake

Support Engineer II

Dayton, OH · On-site

Support Engineer II Company: Skynet Innovations Location: Dayton, OH (Hybrid) About the Role ... Networking: Strong troubleshooting skills (DHCP, DNS), identifying VLAN and ISP circuit issues.

Booz Allen Hamilton, Inc.

$77K - $176K/yr

Share Network Engineer The Opportunity: A well-designed network is critical to move data and enable ... You Have: * 3+ years of experience supporting network switching and routing * 3+ years of ...

Booz Allen Hamilton, Inc.

$77K - $176K/yr

Network Engineer The Opportunity: A well-designed network is critical to move data and enable ... You Have: * 3+ years of experience supporting network switching and routing * 3+ years of ...

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Showing results 21-40

All JobsNetwork Support Engineer L2 JobsNetwork Support Engineer L2 Jobs in Ohio

Network Support Engineer L2 information

See Ohio salary details

$39.5K

$87.9K

$126K

How much do network support engineer l2 jobs pay per year?

As of Aug 7, 2026, the average yearly pay for network support engineer l2 in Ohio is $87,916.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,800.00 and $108,400.00 per year, depending on experience, location, and employer.
What cities in Ohio are hiring for Network Support Engineer L2 jobs? Cities in Ohio with the most Network Support Engineer L2 job openings:
Infographic showing various Network Support Engineer L2 job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $87,916 per year, or $42.3 per hour.

Technical Support Engineer - Tier 2 (hybrid)

INTEGRATED IT GROUP LLC

Twinsburg, OH • On-site

$65K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

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Job description

We are currently seeking a self-motivated and dedicated individual to join our Technical Support team. This role requires a broad array of technical knowledge to support our clients located throughout Northeast Ohio. The primary responsibilities include providing advanced troubleshooting for our clients, handling escalated issues from Tier 1, interfacing with our ticketing platform, and working in our managed services system. The qualified individual will possess superior customer service and communication skills and the ability to solve problems and multi-task effectively in challenging situations. The capacity to work independently as well as part of a team is critical. While a majority of work can be performed remotely, occasional onsite service for clients may be required.


Essential Functions

  • Resolve complex technical issues, focusing on hardware, software, and network problems
  • Act as the point of escalation for unresolved Tier 1 issues, ensuring timely and effective resolutions
  • Collaborate closely with relevant teams, vendors, and clients to address and resolve recurring or high-impact technical issues
  • Accurately document all support interactions, troubleshooting steps, and solutions in a ticketing system
  • Contribute to the internal knowledge base by documenting recurring issues and resolutions for future reference
  • Proactively monitor system performance to identify potential issues before they impact users
  • Maintain clear and effective communication with clients, providing timely updates and transparent status reports
  • Provide guidance, training, and mentorship to Tier 1 engineers, sharing troubleshooting techniques and best practices
  • Follow standard help desk procedures
  • Achieve daily utilization goals
  • Participate in the on-call rotation schedule
  • Proactively stay current with technology changes, updates, and practices


Experience Required

  • Degree in IT relevant field and/or equivalent certifications (preferred)
  • Minimum 5 years’ experience troubleshooting in a technical support role
  • Minimum 1 year of experience in an escalation or Tier 2 support role
  • Proven ability to manage multiple concurrent tasks and to prioritize them based on urgency
  • Strong experience with Windows OS, Windows Server, and Microsoft 365
  • Working knowledge of server and desktop virtualization
  • Familiar with cloud business apps, operations, and infrastructure
  • Hands-on experience with networking L1 and L2
  • Comfortable with network and server monitoring and troubleshooting
  • Knowledge of backup solutions and security and compliance practices
  • Experience with patch, access, and storage management
  • Ability to work effectively within a cross-functional team
  • Familiarity with ticketing systems, remote desktop tools, and network monitoring software
  • Proven attention to detail in documenting support requests, troubleshooting processes, and resolutions


Integrated IT Group is an equal opportunity employer and does not discriminate in hiring or employment, in accordance with the requirements of all applicable laws, including race, color, religion, national origin, ancestry, age, gender, marital status, military status, sexual orientation, disability, or medical condition.

Company Description

Integrated IT Group is a comprehensive provider of managed, shared, and stand-alone services for clients throughout Northeast Ohio. These services include managed IT support, cloud solutions, cybersecurity, network solutions, IT consulting, mobile solutions, and disaster recovery for companies in commercial and public sector markets.