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Network Support Associate Jobs in Toronto, ON (NOW HIRING)

Proofpoint

Product Support Engineer

Toronto, ON

Industry certifications such as AWS Certified Solutions Architect Associate, MCP, MCSA, MCSE, CCNA ... Global collaboration and networking opportunities Our Culture: Our culture is rooted in values that ...

Willis Towers Watson (WTW)

Lead Associate

Toronto, ON · On-site +1

CA$65K - CA$85K/yr

The Role The Lead Associate is responsible for supporting the day-to-day servicing of large ... Collaborate and communicate with the Network to process, invoice, deliver, and service globally ...

1Valet

Sales Associate (Ontario)

Toronto, ON · Remote

CA$60K/yr

Dominant Core Responsibilities 1. Market Engagement, Networking & Pipeline Development * Proactive ... Supporting Responsibilities Solution Positioning & Market Intelligence * Competitive Edge Mastery

1Valet

Sales Associate (Ontario)

Toronto, ON · On-site

$60K/yr

Dominant Core Responsibilities 1. Market Engagement, Networking & Pipeline Development * Proactive ... Supporting Responsibilities Solution Positioning & Market Intelligence * Competitive Edge Mastery:

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Network Support Associate information

What is a network support associate?

Network Support Associates are IT professionals who assist in maintaining and troubleshooting computer networks within an organization. Their responsibilities typically include monitoring network performance, diagnosing connectivity issues, performing routine maintenance, and providing technical support to end-users. They play a crucial role in ensuring network reliability and security, often working closely with network administrators and other IT staff. Entry-level in nature, this role is ideal for those looking to build a career in networking or IT support.

What are the key skills and qualifications needed to thrive as a network support associate?

To thrive as a Network Support Associate, you need a solid understanding of networking fundamentals, troubleshooting, and often an associate degree in IT or a related field. Familiarity with network monitoring tools, ticketing systems, and certifications like CompTIA Network+ or Cisco CCNA are typically required. Strong analytical thinking, effective communication, and problem-solving abilities help you address technical issues efficiently and support end-users. These skills are crucial for maintaining network reliability, ensuring quick resolution of issues, and delivering quality technical support.

What are some common challenges faced by a network support associate, and how can they be managed effectively?

Network Support Associates often encounter challenges such as troubleshooting connectivity issues, balancing multiple support requests, and keeping up with evolving network technologies. Managing these challenges requires strong analytical skills, effective prioritization, and proactive communication with team members and end-users. Staying up-to-date with the latest network protocols and tools, as well as participating in regular training, can also help associates handle technical problems efficiently and contribute positively to the team's success.

What is the difference between Network Support Associate vs Network Technician?

AspectNetwork Support AssociateNetwork Technician
CertificationsCompTIA Network+, Cisco CCNA (preferred)CompTIA Network+, Cisco CCNA, or higher certifications
Work EnvironmentHelp desk, remote support, office settingsOn-site troubleshooting, hardware setup, network installation
Job ResponsibilitiesAssist users, monitor networks, perform basic troubleshootingInstall, configure, repair network hardware, perform detailed diagnostics

While both roles involve supporting network systems, a Network Support Associate primarily provides user support and monitors networks, often remotely. In contrast, a Network Technician handles hands-on hardware installation, repairs, and detailed troubleshooting on-site. The roles overlap in certifications and industry usage but differ in daily tasks and work environment.

Is networking a high paying job?

Network Support Associates typically earn salaries that are competitive within the IT industry, with pay often increasing with experience, certifications, and specialized skills such as knowledge of network security or Cisco systems. While not always among the highest-paying IT roles, it can offer a stable income and opportunities for advancement.

What cities near Toronto, ON are hiring for Network Support Associate jobs?

Cities near Toronto, ON with the most Network Support Associate job openings:

Infographic showing various Network Support Associate job openings in Toronto, ON as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Senior Associate (Administration & Customer Support)

Toronto, ON • On-site

Robert Half
Recruiting and Staffing Services • 10K+ employees
Learn more about Robert Halfexternal

CA$54K - CA$71K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 23 days ago

Job description

JOB REQUISITION

Senior Associate (Administration & Customer Support)

LOCATION

CAN TORONTO

JOB DESCRIPTION

Our Senior Associates work in a team environment and have responsibility for negotiating and developing business with new and current clients. Senior Associates market our services via telephone, video and by conducting in-person meetings with hiring managers and decision-makers in administrative and customer support departments. Additional responsibilities include: recruiting, interviewing and matching highly skilled administrative and customer support professionals with clients' projects, contract assignments and contract to full-time opportunities; managing ongoing engagements to deliver outstanding customer service to both clients and candidates; providing ongoing communication and career guidance to candidates; and participating in local trade association and networking events to increase Robert Half's presence in the local business community.

Qualifications:

  • BA/BS degree preferred.

  • 1+ years administrative or customer support experience preferred.

  • 2+ years' experience with Business Development in a Metrics Driven environment. At least one with success in developing new business in a multicall, multidecision maker environment.

  • Prior success marketing to and closing top-level decision-makers at small/medium-sized businessesand cultivating mutually beneficial long-term relationships.

  • Working knowledge of current Windows Operating System, Microsoft Office Suite, and any Contact Management Application (Salesforce).

  • Knowledge and familiarity with administrative and customer support department operations.

Positive attitude and an engaging business-like approach.

Salary:
The typical salary range for this position is $54,500 to $71,000. The salary is negotiable depending upon experience and location. The position is eligible for a bonus based upon achievement of performance objectives.

This job posting is for a current vacancy.

Top Reasons to Work for Robert Half:

  • EXCITING CAREER OPPORTUNITIES WITH THE INDUSTRY LEADER - For more than 70 years, our history of success and strong client relationships provide a level of stability few companies can match.
  • PERFORMANCE = REWARD - We offer exceptional earning potential and a competitive benefits package, including a base salary; paid time off; group health, life and disability insurance; and retirement savings plans.
  • UPWARD MOBILITY - With more than 300 locations worldwide, we provide excellent career advancement potential, both locally and beyond.
  • TOOLS FOR SUCCESS - We provide world-class training, client relationship management tools and advanced technology to help you succeed.
  • RESPECTED WORLDWIDE - Robert Half has appeared onFORTUNE magazine's list of "Most Admired Companies" since 1998, as well as numerous "Best Places to Work" lists around the world.
  • OUTSTANDING CORPORATE CITIZENSHIP - We believe in an "Ethics First" philosophy, which means we are committed to social responsibility, promoting inclusion and diversity in the workplace, and actively participating in communities where we live and work. Learn more by downloading Robert Half's Corporate Citizenship Report at roberthalf.com/about-robert-half/corporate-responsibility.

You may submit your application materials online or call 1.877.912.6253 for additional ways to apply.

JOB LOCATION

CAN TORONTO
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About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

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