Network Support Associate Jobs in Minneapolis, MN

Wunderlich-Malec Engineering has a Senior Network Engineer opportunity in Eden Prairie, MN. This position is responsible for designing and maintaining the current network infrastructure for the current and future growth of our North American network connecting over 50 locations to a global network. This role will ensure that the organization’s computer systems and networks remain secure and reliable while driving the corporate IT Shared Services strategy.

Please note: Only candidates local to our HQ in Eden Prairie, MN are being considered for this role. This position is not eligible for H-1B employer-sponsored work authorization.

This person will provide network-related shared services throughout North America and is ultimately responsible for managing the use of WANs, LANs, WLANs, VLANs, VPN, VoIP, and organization-specific network requirements.

The network administrator balances technical knowledge with network and data infrastructure management while maintaining and monitoring network availability and collecting data to enhance security and reliability.

ESSENTIAL DUTIES AND RESPONSIBILITIES

This position is responsible for performing duties to ensure the reliability and support of the business systems network for our customers whether internal or external. This includes and is not limited to the following:

• WAN Administration, LAN Administration, Remote Access Administration and administration of regional network Internet, VPN, and Zero Trust configuration
• Establish and configure networks for organization-wide use
• Maintain reliable system performance by actively monitoring error logs and user-reported network issues
• Conduct regular tests to ensure that the system meets expectations for speed, security, and reliability
• Also work with technicians and administrators to conduct routine system audits, making recommendations to improve reliability and performance
• Develop and deploy performance-enhancing measures throughout the network
• Firewall policy creation, Switch management
• Manage decisions regarding network upgrades and repairs
• Understanding how different projects interlink and overlap to establish priorities
• Identifying opportunities for continual improvement
• Ensuring relevant standards, processes, and regulations are upheld
• Support the organization’s information security efforts, using best practices and procedures to protect data from intrusion, loss, and corruption
• Develop and maintain system documentation, manuals, and change logs
• Perform requirements gathering, business process analysis, and project management tasks as required
• Act as a point of escalation for the support services team
• Mentor and develop within the team
• Occasional travel to branch sites to assist with setups and/or critical issues
• Onsite, remote, on-call, and emergency support

QUALIFICATIONS, SKILLS & ABILITIES

• Bachelor’s degree, Associate’s degree in Computer Science or MIS, Industry Certification; or combination of education and experience
• Proven experience managing and troubleshooting large and complex networks
• Comprehensive knowledge of network administration, and related network hardware and software with Fortinet, Cisco, Aruba, etc.
• Experience with Layer 2 and Layer 3 Switch programming (3 years)
• Current industry certifications preferred such as Cisco certified network admin (CCNA), CompTIA Sec+
• Advanced knowledge of Microsoft Office applications (including Visio & Project)
• Ability to multitask, adjust to change, and adapt to a fast-paced environment
• Must be able to complete complex projects with minimal to no supervision
• Strong verbal and written communication skills with the ability to effectively convey information to end users both on-site and remote
• Must occasionally lift, carry, or move up to 50 lbs
• Ability to travel up to 25%

*Job Descriptions are not exhaustive lists of all skills, responsibilities, or efforts associated with a job.  They reflect principal job elements essential for performing the job and evaluating performance

Wunderlich-Malec is proud to offer a comprehensive employee-owner benefit package. Full-time employees may be eligible for the following benefits: Medical • Dental • Vision • Basic and Supplemental Life and AD&D • Long Term Disability • Voluntary Short Term Disability • Healthcare & Dependent Care Flexible Spending Accounts • Health Savings Account • Paid Time Off (PTO) • Paid Holidays • Tuition Reimbursement • Referral Bonus Program • 401(k)/Profit Sharing • 100% ESOP (Employee Stock Ownership Plan) • Employee Assistance Program • Will Preparation Resources • Worldwide Travel Assistance 

The expected salary range is $115,000 - $130,000 per year depending on qualifications plus a discretionary bonus and employee stock program.

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