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Network Security Support Jobs (NOW HIRING)

Webhosting

Network Security Support Engineer

Austin, TX · On-site

$125 - $150/hr

Cloudflare is seeking an experienced Network Security Engineer to join our team and support our largest and most technically sophisticated customers in resolving technical problems, threats or ...

Anqa Itsecurity

$60 - $80/hr

Vollzeit Festanstellung Deine Aufgaben * Bearbeitung und Lösung von Netzwerk- und Security-Incidents im 2nd-Level-Support * Administration und Betrieb von Firewall-Systemen im Managed-Service ...

Corning

$53.25 - $69.50/hr

Role Purpose As a Sr. Network Security Engineer , you will provide hands-on network security ... You will support primarily manufacturing environments, researching and resolving customer network ...

1 point system

Network Security

Northborough, MA · On-site

$107K - $147K/yr

Support application delivery and load balancing platforms to ensure high availability and optimal performance. * Perform vulnerability assessments and network port scanning to identify and remediate ...

Collabera

Network Security Engineer

Durham, NC · On-site

$101K - $138K/yr

Primary responsibility is to provide Tier 2 network security support of shared firewall environments supporting multiple customers. This position interfaces with external clients and is highly ...

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Network Security Support information

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$21K

$124.9K

$167K

How much do network security support jobs pay per year?

As of Sep 9, 2026, the average yearly pay for network security support in the United States is $124,948.00, according to ZipRecruiter salary data. Most workers in this role earn between $104,500.00 and $143,000.00 per year, depending on experience, location, and employer.

What is network security support?

Network Security Support professionals are responsible for maintaining the security and integrity of an organization's computer networks. They monitor network activity, respond to security breaches, implement security protocols, and assist in troubleshooting network vulnerabilities. Their role is critical in protecting sensitive data and ensuring compliant, reliable network operations. Typically, they work closely with IT teams to keep systems updated and secure against evolving cyber threats.

What are the key skills and qualifications needed to thrive as a network security support professional?

To thrive as a Network Security Support professional, you need a solid understanding of network protocols, security frameworks, and troubleshooting techniques, often supported by a relevant degree or certifications such as CompTIA Security+ or Cisco CCNA Security. Familiarity with firewalls, intrusion detection/prevention systems (IDS/IPS), and security information and event management (SIEM) tools is typically required. Strong problem-solving, attention to detail, and effective communication skills are vital for identifying and resolving security incidents. These skills and qualities are crucial to protect organizational assets, ensure compliance, and maintain resilient IT environments.

What are the most common challenges faced by professionals in network security support roles, and how can they be managed?

Network Security Support professionals often encounter challenges such as staying updated with rapidly evolving cyber threats, managing complex security infrastructures, and responding to incidents in real time. Effective management of these challenges involves continuous learning, regular system monitoring, and strong collaboration with IT and security teams. Additionally, developing clear incident response procedures and leveraging automation tools can help mitigate risks and ensure quick resolution of security issues.

What is the difference between Network Security Support vs Network Security Analyst?

AspectNetwork Security SupportNetwork Security Analyst
CertificationsCompTIA Security+, Cisco CCNA SecurityCompTIA Security+, CISSP, CEH
Work EnvironmentHelpdesk, technical support teams, IT departmentsSecurity teams, cybersecurity departments, IT security operations
Job FocusAssisting with security issues, monitoring alerts, basic troubleshootingAnalyzing security threats, implementing security measures, incident response

Network Security Support roles primarily focus on assisting with security-related issues and providing technical support, often working within IT support teams. In contrast, Network Security Analysts analyze security threats, develop security strategies, and respond to incidents. While both roles require similar certifications, analysts typically have more advanced skills and responsibilities in cybersecurity analysis and threat mitigation.

What cities are hiring for Network Security Support jobs?

Cities with the most Network Security Support job openings:

What states have the most Network Security Support jobs?

States with the most job openings for Network Security Support jobs include:

What are popular job titles related to Network Security Support jobs?

For Network Security Support jobs, the most frequently searched job titles are:

Infographic showing various Network Security Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $124,948 per year, or $60.1 per hour.

Network Security Support Engineer

Austin, TX • On-site

Webhosting
See more jobs at Webhostingexternal

$125 - $150/hr

Other

Re-posted 4 days ago

Job description

Hybrid Full-time Not specified Customer Support

Job Description

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a “normalized” problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.

Available Locations:Austin, TX

About the Department

The Customer Support Team solves complicated problems and answers technical inquiries via phone, email, chat, and social media. Whether it is a WordPress blogger using our services for free or a global Enterprise business with petabytes of web traffic, our team is always eager to assist. We are the eyes and ears of Cloudflare, acting as the real-time voice of the customer to help communicate their needs and real-world use cases back to the rest of the company – to help build a better service and future product development.

About the Role

Do you love solving complex technical problems and interacting with people? Are you passionate about helping customers and are a standout colleague? Cloudflare is seeking an experienced Network Security Engineer to join our team and support our largest and most technically sophisticated customers in resolving technical problems, threats or attacks on their infrastructure at OSI Layers 3, 4, and 7. This will span the range of Cloudflare products from Magic Transit Infrastructure Protection, Argo Smart Routing, DDoS mitigation and Network Firewall, to using the Web Application firewall (WAF), Spectrum and Rate Limiting to help customers.

Responsibilities

  • Communicate with customers via chat, email, and phone
  • DDoS mitigation for OSI layers 3,4, & 7: advise customers on how to filter malicious traffic using Cloudflare tools like Magic Transit, Network Firewall, WAF, IP reputation lists, packet inspection, blocklisting, allowlisting, and rate limiting
  • Work with Engineering and Operations teams to mitigate attacks, suggest steps to mitigate, and apply the appropriate mitigation when applicable
  • Work with Engineering and Product teams to improve products and tools

Desirable Skills, Knowledge, and Experience

  • Fluent English speaker is a requirement
  • Minimum 3 years working within a Technical Support team solving various technical issues
  • Self-driven and capable of learning new technologies / systems / features with little guidance
  • Fundamental understanding how the Internet works (OSI Model)
  • Advanced understanding of internet protocols like TCP and UDP
  • Computer Networking fundamentals, experience with iptables and looking glass
  • Experience troubleshooting network connectivity issues, BGP routing, and GRE tunnels
  • Packet capture analysis
  • Experience in command line and tools, including curl, dig, traceroute, openssl, git
  • Experience in a web development and / or hosting environment such as installing and configuring web servers like Apache, Nginx, Caddy and IIS
  • Experience in working as part of a team in a customer-facing role

Bonus Points

  • You are familiar with Cloudflare and are actively using our platform
  • You have worked with PostgreSQL, MySQL, MS SQL, and other database servers
  • You are fluent and can troubleshoot in other languages beyond English and Spanish

Availability and Schedule Requirements

  • Flexibility to work varying work schedules including: 8:30 AM – 5:30 PM Pacific Time Zone, Tuesday through Saturday, Sunday through Thursday, holidays, weekends, more than 5 days in a row, or additional hours on occasion.

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo : Since 2014, we’ve equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers–at no cost.

Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we’ve provided services to more than 425 local government election websites in 33 states.

1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use – it is the first consumer-focused service Cloudflare has ever released. Here’s the deal – we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person’s, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e‑mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

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