Job Summary:
ProdataKey is a leading innovator of cloud-based access control products and services. They are seeking a hands-on Site Reliability Engineer to bridge the gap between software development and infrastructure operations, ensuring the reliability and performance of their platform.
Responsibilities:
• Design, build, and maintain scalable, secure multi-tenant cloud infrastructure using Infrastructure as Code (IaC) principles.
• Own the availability, latency, performance, and capacity planning of the pdk.io platform and its supporting backend microservices.
• Develop and manage robust monitoring, logging, and alerting systems to gain deep visibility into cloud infrastructure, API health, and IoT endpoint performance.
• Participate in a collaborative on-call rotation. Lead rapid incident response mitigation and drive rigorous, blameless post-mortems to ensure long-term system resilience.
• Optimize and secure automated deployment pipelines to enable developers to ship code to production safely and efficiently.
• Partner closely with backend developers and hardware engineering teams to define Service Level Indicators (SLIs), Service Level Objectives (SLOs), and manage error budgets.
• Contribute to technical documentation and knowledge sharing.
Qualifications:
Required:
• Bachelor’s or Master’s degree in Computer Science, Information Systems, or related fields or equivalent experience
• 3+ years of experience in an SRE, DevOps, or Infrastructure Engineering role supporting production cloud environments
• Cloud Architecture: Deep hands-on experience with major cloud providers (AWS or GCP) and a strong command of containerization and orchestration technologies (Docker and Kubernetes).
• Coding & Scripting: Strong programming proficiency in languages such as Python, Go, TypeScript, or Bash for automation, internal tooling, and system integrations.
• Systems & Networking: Solid fundamentals in Linux/Unix administration, networking protocols (TCP/IP, DNS, HTTP/S, load balancing), and cloud security best practices.
• Mindset: A passionate problem-solver who prioritizes automation over manual operations and thrives in high-ownership environments.
• Must pass drug and criminal background check
• Work well in an onsite team environment
Preferred:
• Experience with multi-region deployments, failover strategies, and data consistency
• Messaging Systems: Experience managing high-throughput message queues or data streaming platforms, specifically RabbitMQ or Apache Kafka.
• Experience operating production systems at scale
• Data Infrastructure: Familiarity with modern data stack environments, such as Snowflake or relational databases in a self hosted environment.
• Certifications: Relevant industry certifications such as Certified Kubernetes Administrator (CKA) or AWS Certified DevOps Engineer Professional.
• Familiarity with regulatory requirements (SOC2, GDPR, etc)
• Experience in physical security or access control systems
• Familiarity with GCP ecosystem and tooling
• Experience working in a scaling startup environment
Company:
ProdataKey provides cloud-based access control and SaaS services. Founded in 2011, the company is headquartered in Draper, USA, with a team of 51-200 employees. The company is currently Growth Stage.