Network Reliability Engineer Jobs in Alaska (NOW HIRING)

GCI's Mgr, Engineering Delivery will provide leadership and direction for engineers and support staff, aligning technical outcomes with objectives and business goals. Manage the successful planning, execution, and delivery of engineering work that is on time, within budget, and to agreed quality standards, ensuring regulatory compliance, design standardization, and high network reliability. 

Position consists of supporting one or more assigned functional areas within the business group. Scope of responsibility is determined by management and may be modified to align with organizational priorities as business needs change.

• Facilities Engineering 
• Outside Plant Engineering 
• Wireline & Wireless Core Engineering 
• Wireless (Cellular) RAN Engineering 
• IP Engineering 
• Systems Engineering
• RF Microwave & Satellite Engineering (see addendum for additional details) 

RF Microwave & Satellite Engineering

Lead the design, deployment, and operational support of point-to-point microwave and satellite transport systems. This role provides technical direction, cross-functional coordination, and mentorship to engineering and field teams while ensuring regulatory compliance, design standardization, and high network reliability.

Additional Job Requirements:

• Microwave Network Design
  • Deep expertise in Point-to-Point microwave design, with strong working knowledge of Pathloss 6 and advanced modeling techniques.
  • Experience overseeing designs in coastal and arctic environments, including LiDAR-based terrain modeling, interference analysis, space diversity, and congested spectrum scenarios.
  • Ability to review, validate, and approve complex RF designs rather than perform routine desktop work.
• Cross-Functional Leadership
  • Proven ability to coordinate across engineering, construction, operations, and vendor teams to address site constraints, mounting challenges, power, and backhaul integration early in the project lifecycle.
  • Working knowledge of IP and transport networking concepts to align microwave and satellite systems with core and access network requirements.
• Standards, Documentation & Process
  • Ownership of design standards, templates, and best practices for microwave radio systems.
  • Ability to ensure high-quality documentation for field teams, including configuration guides and test procedures suitable for remote deployments.
• System Integration & Troubleshooting 
  • Experience guiding teams through lab validation, pre-deployment testing, and commissioning of radio systems.
  • Strong background in RF and network troubleshooting, including fades, interference, hardware failures, and L1/L2 networking issues, with the ability to direct root-cause analysis and corrective actions.
  • Hands on Experience on Ericsson and Aviat MW radios.
• Frequency Coordination & Regulatory Compliance
  • Familiarity with FCC microwave licensing and coordination, including spectrum analysis, Form 601 filings, PCNs, interference cases, and waiver requests.
  • Ability to manage regulatory activities and interface with frequency coordinators and external carriers.
• Leadership & Field Enablement
  • Experience mentoring engineers and supporting field teams, tower crews, and technicians during deployment and troubleshooting activities.
  • Broad understanding of microwave architectures (all-outdoor, split-mount, all-indoor), transmission media, antenna alignment practices, and installation standards.

Additional Preferred Qualifications:

• At least five (5) years of experience in IP-based satellite communications, including GEO and LEO systems.
• Background in hybrid satellite/terrestrial networks, link budgets, latency optimization, and high-availability designs for enterprise and remote environments.
• Familiarity with modern LEO platforms (e.g., Starlink / OneWeb class) and VSAT technologies.

ESSENTIAL DUTIES AND RESPONSIBILITIES

This leadership position requires the following non-delegable responsibilities:

• Fully own the mission, goals, operations, and results of the team and areas of responsibility. 
• Provide strong leadership to span of control (direct and indirect reports); demonstrate effective leadership in all interactions companywide.    This leadership includes generating enthusiasm and shared commitment; identifying and setting direction; teaching, growing, and empowering; owning outcomes; and leading by example. Specific leadership duties include:
• Establishing the vision and tone for the department, consistent with company culture and mission.
• Establishing clear, measurable, and achievable goals and performance expectations and following up appropriately. 
• Hiring individuals who can accomplish those goals and meet those expectations; providing them the open communication, training, tools, and mentoring needed to be successful and develop professionally; establishing a development path commensurate with capabilities and potential.
• Providing clear and accurate feedback to individuals and teams on a timely and consistent basis. Identifying and addressing performance problems early and effectively before they damage GCI's interests and demoralize other employees.
• Effectively managing processes including annual performance reviews, compensation adjustments, promotions, demotions, transfers, and disciplinary actions up to and including termination in an unbiased and consistent manner.

• Plan, direct, and coordinate work by assigning projects, setting priorities, monitoring progress and results, and fostering a culture of accountability and continuous improvement.
• Oversee, review, and provide final approval of engineering design specifications, implementation support, delivery configurations, troubleshooting efforts, and performance tuning across multiple technologies ensuring regulatory compliance.
• Develop and implement consistent, highquality management policies and delivery standards, ensuring regulatory compliance, design standardization, and high network reliability.
• Build and lead crossdepartmental teams to collaboratively implement significant improvements to company processes, operations, and practices that support growth and revenue objectives.
• Define, communicate, and enforce system standards, rules, requirements, and enhancements.
• Establish expectations for continuous learning to address technical skill requirements and ensure team readiness to adopt emerging technologies and support the delivery of new and enhanced services to customers.
• Develop and implement training plans and performance goals to support ongoing professional development.

• Support the design, development, and implementation of technology solutions, new services, and enhancements to existing products.
• Maintain current knowledge of relevant technologies, industry standards, and best practices to ensure effective solution delivery.
• Monitor emerging technologies and evolving industry trends to inform future capabilities and improvements.
• Develop and maintain a technology knowledgesharing roadmap to effectively cascade information, skills, and best practices to direct reports and team members.

COMPETENCIES

• ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve.
• BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles.
• COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.
  • Ability to work with individuals from varied professional backgrounds in multiple disciplines in support of a common goal.
• COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally.
• COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics.
  • Demonstrated ability to manage and maintain accountability and security of company assets and confidentiality of proprietary information.
• CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction.
  • Ability to effectively work with internal and external customers, providing high level service and technical support.
• RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations.
• RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving.
  • Knowledge and understanding of standard systems engineering concepts such as high availability, redundancy, reliability and testing, security, and standards.
  • Knowledge and ability to support multiple assigned functional areas within the business group.
  • Demonstrated ability to plan, coordinate, execute, and complete projects to achieve specific objectives within defined constraints such as time, budget, scope, and resources.
  • Demonstrated ability to balance competing tasks while consistently delivering highquality results under fixed deadlines. 
  • Ability to develop budgets and meet budget expectations.
• SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.
• CHANGE MANAGEMENT: champions and supports department and company change.
• DECISION MAKING: uses sound, logical judgment based on data, research, and experience to choose an appropriate course of action.
• PLANNING & IMPLEMENTATION: analyzes workload and establishes appropriate priorities; sets measurable and achievable goals and objectives for the team.
• MENTORING & DEVELOPMENT: utilizes interpersonal skills to guide, direct, and influence others to achieve results.
  • Demonstrated ability to effectively manage professional and support staff personnel.
  • Commitment and ability to mentor and develop team to support skill development and career growth.
• PERFORMANCE MANAGEMENT: sets clear performance expectations for team.
• TECHNICAL PROFICIENCY - Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively. 

Minimum Qualifications 

Required: *A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis

• High School diploma or equivalent.
• Bachelor's degree in engineering or an engineering technology related discipline. *
• Minimum of seven (7) years professional engineering experience. *
  • Including a minimum of two (2) years in a supervisory or management role.

Preferred:

• Master's degree in engineering or relevant field.
• Relevant telecom industry or job specific certifications. 

DRIVING REQUIREMENTS: 

• This position may require access to reliable transportation for occasional travel between retail store locations, offices, worksites, or other locations as needed. 

PHYSICAL REQUIREMENTS and WORKING CONDITIONS:  

• Travel to and work in remote service communities required, sometimes in harsh arctic weather conditions utilizing small aircraft.
• Work is multi-task, often with simultaneous or overlapping deadlines in an environment of ever-changing technology and workforce development.
• Work is primarily sedentary, requiring daily routine computer usage.
• Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment.
• Ability to accurately communicate information and ideas to others effectively.
• Physical agility and effort sufficient to perform job duties safely and effectively.
• Ability to make valid judgments and decisions. 
• Available to work additional time on weekends, holidays, before or after normal work hours when necessary. 
• Must work well in a team environment and be able to work with a diverse group of people and customers.
• Virtual workers must comply with remote work policies and agreements. 

The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to an immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services. Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer. EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to r...