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Network Operations Jobs in Baltimore, MD (NOW HIRING)

Network Operations Manager

Glen Burnie, MD · On-site

$83K - $111K/yr

Titan Technologies is seeking a Network Operations Manager to oversee daily operational support of enterprise network environments. This includes the management of the Network Operations Center ...

As the Network Operations Watch Officer, you will enable Command and Control (C2) of the Department of Defense Information Network (DODIN) by ensuring its overall health through 24/7 monitoring ...

As the Network Operations Watch Officer, you will enable Command and Control (C2) of the Department of Defense Information Network (DODIN) by ensuring its overall health through 24/7 monitoring ...

As the Network Operations Watch Officer, you will enable Command and Control (C2) of the Department of Defense Information Network (DODIN) by ensuring its overall health through 24/7 monitoring ...

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Network Operations information

See Baltimore, MD salary details

$50.2K

$118.5K

$160.5K

How much do network operations jobs pay per year?

As of Jul 28, 2026, the average yearly pay for network operations in Baltimore, MD is $118,526.00, according to ZipRecruiter salary data. Most workers in this role earn between $92,400.00 and $160,000.00 per year, depending on experience, location, and employer.

What is a network operations job?

A network operations job involves managing and maintaining an organization’s computer networks to ensure reliable connectivity, security, and performance. Professionals in this role monitor network traffic, troubleshoot issues, implement updates, and often use tools like network monitoring software and protocols such as TCP/IP. Certifications like Cisco CCNA or CompTIA Network+ are commonly valued in this field.

What jobs pay 500,000 a year in the US?

In the field of network operations, senior roles such as Chief Network Officer or network architecture executives can reach or exceed $500,000 annually, especially with extensive experience, leadership responsibilities, and advanced certifications. High-level positions in technology companies or large organizations may also offer compensation in this range, often including bonuses and stock options.

What are Network Operations?

Network Operations refers to the processes and activities involved in managing, monitoring, and maintaining computer networks to ensure they run efficiently and securely. Professionals in network operations, often working in a Network Operations Center (NOC), are responsible for troubleshooting network issues, performing regular maintenance, and ensuring network uptime. They also monitor network performance, address security vulnerabilities, and implement necessary updates to keep the network running smoothly. Effective network operations are crucial for organizations that rely on continuous and secure data communication.

Is networking a high paying job?

Network operations roles often offer competitive salaries, especially for those with certifications like Cisco CCNA or CCNP and experience with network infrastructure, security, and troubleshooting. Salaries can vary based on location, experience, and the complexity of the network environment, but generally, networking jobs are considered well-paying within the IT industry.

What are some common challenges faced in a Network Operations role and how are they typically addressed?

Professionals in Network Operations often encounter challenges such as network outages, performance bottlenecks, and security incidents. These issues require quick troubleshooting, effective communication with cross-functional teams, and the use of monitoring tools to identify root causes. Regular training, clear escalation processes, and thorough documentation help teams manage these challenges efficiently. Additionally, staying updated on the latest network technologies and best practices is crucial for minimizing downtime and ensuring smooth network operations.

What do network operations do?

Network operations professionals manage and maintain computer networks to ensure reliable connectivity, security, and performance. They monitor network traffic, troubleshoot issues, implement updates, and may use tools like network management systems and protocols to support organizational IT infrastructure.

What are the key skills and qualifications needed to thrive in Network Operations, and why are they important?

To thrive in Network Operations, you need a solid understanding of networking concepts, protocols, and troubleshooting, typically supported by a degree in computer science or a related field. Proficiency with network monitoring tools, firewalls, and certifications like Cisco CCNA or CompTIA Network+ is often required. Strong problem-solving skills, attention to detail, and effective communication are vital soft skills in this role. These skills ensure network reliability, quick resolution of issues, and efficient collaboration with technical teams.

What is the difference between Network Operations vs Network Support Specialist?

AspectNetwork OperationsNetwork Support Specialist
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentMonitoring, managing network infrastructure, troubleshooting issuesProviding technical support, resolving user network problems
Employer & Industry UsageIT departments, service providers, large organizationsHelp desks, IT support teams, managed service providers

Network Operations professionals focus on maintaining, monitoring, and managing entire network systems, ensuring optimal performance. In contrast, Network Support Specialists primarily assist users with network issues and troubleshoot specific problems. Both roles require similar certifications and often work within the same industry environments, but their responsibilities differ in scope and focus.

What are the most commonly searched types of Network Operations jobs in Baltimore, MD? The most popular types of Network Operations jobs in Baltimore, MD are:
What are popular job titles related to Network Operations jobs in Baltimore, MD? For Network Operations jobs in Baltimore, MD, the most frequently searched job titles are:
Infographic showing various Network Operations job openings in Baltimore, MD as of July 2026, with employment types broken down into 1% As Needed, 84% Full Time, 10% Part Time, and 5% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $118,526 per year, or $57 per hour.
Network Operations Manager

Network Operations Manager

Titan Technologies

Glen Burnie, MD

$120K - $135K/hr

Full-time

Posted 8 days ago


Job description

** AWARD PENDING **

Titan Technologies is seeking a Network Operations Manager to oversee daily operational support of enterprise network environments. This includes the management of the Network Operations Center’s (NOC) performance, monitoring, ticketing workflows, incident management, network and facility maintenance and SLA compliance. This role ensures the NOC and network operations function as a fully integrated, high-performance operational center.

The Network Operations Manager leads operational staff and ensures effective execution of monitoring, escalation, and service restoration processes.

Duties and Responsibilities:

  • Manage day-to-day network operations supporting distributed enterprise environments.
  • Ensure 24x7x365 NOC operational coverage, monitoring, and incident response.
  • Coordinate response to network outages, degradations, and performance issues.
  • Enforce incident, problem, and change management processes.
  • Track and report operational metrics related to availability and service performance, executive dashboards, event correlation, including real-time service visibility.
  • Maintain operational discipline, runbooks, SOPs, escalation procedures, and ticketing workflows.
  • Support continuity of operations, including remote or alternate staffing models.
  • Supervise NOC staff, shift leads, analysts, and escalation resources.
  • Coordinate with Engineering, Service Assurance, Firewall teams, ISP/OSP field teams, and customer organizations.
  • Lead response efforts for high priority and major incidents.
  • Oversee NOC training programs, certification paths, and competency development.
  • Conduct Root Cause analyses (RCAs) and implement permanent corrective actions to prevent recurrence.
  • Manage deployment of new services, circuits and network devices and ensure quality and timeliness.
  • Implement process improvements and introduce tools/automation to enhance operational efficiency.

You MUST have:

  • At least 5 years of experience in network operations, monitoring, troubleshooting and provisioning, including at least 2 years in a managerial or supervisory role.
  • Proven leadership of 24x7x365 enterprise-class operations.
  • Strong understanding of ITIL best practices, incident management and service operations.
  • Technical background in monitoring, routing/switching, provisioning, firewall basics and service assurance.
  • ITIL 4 Foundation certification required.

Education:

  • Bachelor’s degree in Information Technology or a related field.
    • Equivalent work experience of 5 years may be substituted for a degree.

Company Description:

Titan Technologies, LLC and our wholly owned subsidiaries, TelaForce, LLC, Titan Facilities, Inc. and Zen Strategics, design, build, integrate, and manage innovative solutions and software applications. Our remarkable people, working collaboratively under a shared vision, have earned a reputation with our customers for delivering results with maximum impact. Sound intriguing? Consider Titan Technologies for the next step in your career journey and be part of an impactful team!

Titan is proud to be a Service-Disabled Veteran Owned Business.