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Network Operations Manager Jobs in Hixson, TN (NOW HIRING)

EPB

Engineering Tech I (Fiber Design)

Chattanooga, TN · On-site

$27/hr

... fiber management systems. This includes installing, removing, modifying, and/or updating fiber ... Network Operations, Field Services, MDUs, Electrical Designers, Key Customer groups, and more. The ...

EPB

Engineering Tech I (Fiber Design)

Chattanooga, TN · On-site

$27/hr

... fiber management systems. This includes installing, removing, modifying, and/or updating fiber ... Network Operations, Field Services, MDUs, Electrical Designers, Key Customer groups, and more. The ...

Tennessee Oncology

Lab Phlebotomist

Chattanooga, TN · On-site

$15.50 - $19.25/hr

Our growing network of physicians and locations is based on this mission. Tennessee Oncology is ... Operations Manager and Clinical Laboratory Operations Manager. * Must be able to document all ...

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Showing results 21-40

All JobsNetwork Operations JobsNetwork Operations Manager JobsNetwork Operations Manager Jobs in Hixson, TN

Network Operations Manager information

See Hixson, TN salary details

$18.1K

$83.7K

$120.6K

How much do network operations manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for network operations manager in Hixson, TN is $83,678.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,000.00 and $93,800.00 per year, depending on experience, location, and employer.

What is a network operations manager?

Network Operations Managers are professionals responsible for overseeing the day-to-day operations, maintenance, and performance of an organization's computer networks. They manage teams of network engineers and technicians, ensure network reliability and security, and handle incidents or outages. Their role includes planning for future network needs, implementing upgrades, and ensuring compliance with industry standards. They also coordinate with other departments to align network services with business goals.

What are the key skills and qualifications needed to thrive as a network operations manager, and why are they important?

To excel as a Network Operations Manager, you need a solid background in network administration, troubleshooting, and IT management, typically backed by a relevant degree and experience in network operations. Familiarity with network monitoring tools (such as SolarWinds or Nagios), ITIL frameworks, and certifications like CCNP or CompTIA Network+ are commonly required. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to network issues. These competencies are essential to ensure network reliability, minimize downtime, and drive operational efficiency in business-critical environments.

What are some common challenges faced by network operations managers, and how can they be effectively addressed?

Network Operations Managers often encounter challenges such as minimizing network downtime, managing multiple priorities, and ensuring rapid response to incidents. Balancing proactive maintenance with reactive troubleshooting requires strong organizational skills and close collaboration with IT teams, vendors, and sometimes clients. Effective communication, implementing robust monitoring tools, and fostering a culture of continuous improvement can help address these challenges and maintain network reliability.

What is the difference between Network Operations Manager vs Network Engineer?

AspectNetwork Operations ManagerNetwork Engineer
CredentialsTypically requires a bachelor's degree in IT or related field, with certifications like Cisco CCNA, CCNP, or CompTIA Network+Requires similar certifications such as Cisco CCNA, CCNP, or CompTIA Network+; often more technical focus
Work EnvironmentOversees network teams, manages operations, and ensures network reliability in enterprise settingsDesigns, implements, and troubleshoots network infrastructure, often working hands-on with hardware and software
Employer & Industry UsageCommonly employed by large corporations, service providers, and government agenciesFound in various industries, including IT firms, telecom, and corporate IT departments

The main difference is that Network Operations Managers focus on overseeing network performance, managing teams, and strategic planning, while Network Engineers are more involved in the technical design, implementation, and troubleshooting of network systems. Both roles require similar certifications and work environments but differ in scope and responsibilities.

What are popular job titles related to Network Operations Manager jobs in Hixson, TN?

For Network Operations Manager jobs in Hixson, TN, the most frequently searched job titles are:

What job categories do people searching Network Operations Manager jobs in Hixson, TN look for?

The top searched job categories for Network Operations Manager jobs in Hixson, TN are:

What cities near Hixson, TN are hiring for Network Operations Manager jobs?

Cities near Hixson, TN with the most Network Operations Manager job openings:

Network Operations Manager jobs near you
Infographic showing various Network Operations Manager job openings in Hixson, TN as of July 2026, with employment types broken down into 100% Full Time. Highlights an 81% In-person, and 19% Remote job distribution, with an average salary of $83,678 per year, or $40.2 per hour.

Technical Services Representative- 2nd Shift

Mike Collins and Associates

Chattanooga, TN • On-site

$40K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 14 days ago

Job description

We believe talent deserves a human touch. Your application will be read by an actual person who's excited to discover the real you.
MCA, a New Charter company, are seeking a proactive and tech-savvy Technical Support Representative (TSR) to provide Tier 1 IT support and serve as the first point of contact for end-user service requests. This role is ideal for candidates with strong troubleshooting skills, a passion for customer support, and the ability to manage overnight shifts in a fast-paced technical environment.
TSRs are responsible for assessing and resolving front-line technical issues, escalating complex problems to senior support tiers, and maintaining clear and professional communication throughout the support process. You will collaborate with internal teams including NOC (Network Operations Center), CSRs, TSMs, and other IT support tiers as needed.
Key Responsibilities:
  • Serve as the first point of contact for customers via phone, email, or ticketing system
  • Diagnose and resolve Tier 1 issues in a timely and efficient manner
  • Escalate unresolved or advanced issues to higher-tier support teams with proper documentation
  • Follow standard operating procedures and stay updated with all technical support guidelines from the TSM
  • Perform routine preventative maintenance tasks, patch management, and assist with documentation
  • Support Network Operations projects by completing assigned subtasks
  • Maintain detailed logs of customer interactions and technical troubleshooting steps

Typical Tier-1 Support Tasks:
  • End-user software support (Microsoft Office, email clients, web browsers, customer-specific apps)
  • Standard software installation requests (advanced installations escalated to NOC)
  • Anti-malware and antivirus troubleshooting
  • Basic PC hardware diagnostics and support
  • Basic network connectivity troubleshooting (Wi-Fi, DNS, IP conflicts, etc.)

Requirements:
  • Minimum of 1 year experience troubleshooting PC systems in a professional environment
  • Strong verbal and written communication skills
  • Ability to work independently

Recommended Certifications:
  • CompTIA A+ Certification (preferred but not required)

Benefits:
  • Compensation Starting at $40,000 based on experience
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Paid Time Off (PTO)

Work Environment:
  • On-site position
  • Shift available- Monday-Friday 3PM - 12AM

MCA, a New Charter Technologies company, provides a fast, energetic work environment for those seeking technology careers in Chattanooga. We're a top technology services provider in the Chattanooga area with a national reputation. We believe people are our most valuable assets so we're passionate about retaining and developing the best talent available. But more than that, we're a tight-knit group of professionals who work collaboratively to provide the highest possible levels of customer service and support.
We treat team members with respect, providing an environment where diverse individuals have all the resources they need to perform to their full potential. In fact, we like to think working at MCA is more than just a job. We believe business isn't just about profitability. Having fun is also essential on the way to success. So, we celebrate achievements. We laugh a lot. We treat one another like family, always supporting each other, and we try not to take ourselves too seriously.
MCA, a New Charter Technologies company, is committed to creating an inclusive environment and is proud to be an equal opportunity employer. MCA recruits, employs, trains, compensates, and promotes regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

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