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Network Operations Manager Jobs in Anchorage, AK

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Network Operations Manager information

See Anchorage, AK salary details

$21.7K

$100.3K

$144.5K

How much do network operations manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for network operations manager in Anchorage, AK is $100,264.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,800.00 and $112,400.00 per year, depending on experience, location, and employer.

What is a network operations manager?

Network Operations Managers are professionals responsible for overseeing the day-to-day operations, maintenance, and performance of an organization's computer networks. They manage teams of network engineers and technicians, ensure network reliability and security, and handle incidents or outages. Their role includes planning for future network needs, implementing upgrades, and ensuring compliance with industry standards. They also coordinate with other departments to align network services with business goals.

What are the key skills and qualifications needed to thrive as a network operations manager, and why are they important?

To excel as a Network Operations Manager, you need a solid background in network administration, troubleshooting, and IT management, typically backed by a relevant degree and experience in network operations. Familiarity with network monitoring tools (such as SolarWinds or Nagios), ITIL frameworks, and certifications like CCNP or CompTIA Network+ are commonly required. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to network issues. These competencies are essential to ensure network reliability, minimize downtime, and drive operational efficiency in business-critical environments.

What are some common challenges faced by network operations managers, and how can they be effectively addressed?

Network Operations Managers often encounter challenges such as minimizing network downtime, managing multiple priorities, and ensuring rapid response to incidents. Balancing proactive maintenance with reactive troubleshooting requires strong organizational skills and close collaboration with IT teams, vendors, and sometimes clients. Effective communication, implementing robust monitoring tools, and fostering a culture of continuous improvement can help address these challenges and maintain network reliability.

What is the difference between Network Operations Manager vs Network Engineer?

AspectNetwork Operations ManagerNetwork Engineer
CredentialsTypically requires a bachelor's degree in IT or related field, with certifications like Cisco CCNA, CCNP, or CompTIA Network+Requires similar certifications such as Cisco CCNA, CCNP, or CompTIA Network+; often more technical focus
Work EnvironmentOversees network teams, manages operations, and ensures network reliability in enterprise settingsDesigns, implements, and troubleshoots network infrastructure, often working hands-on with hardware and software
Employer & Industry UsageCommonly employed by large corporations, service providers, and government agenciesFound in various industries, including IT firms, telecom, and corporate IT departments

The main difference is that Network Operations Managers focus on overseeing network performance, managing teams, and strategic planning, while Network Engineers are more involved in the technical design, implementation, and troubleshooting of network systems. Both roles require similar certifications and work environments but differ in scope and responsibilities.

What are popular job titles related to Network Operations Manager jobs in Anchorage, AK?

For Network Operations Manager jobs in Anchorage, AK, the most frequently searched job titles are:

What job categories do people searching Network Operations Manager jobs in Anchorage, AK look for?

The top searched job categories for Network Operations Manager jobs in Anchorage, AK are:

Network Operations Manager jobs near you
Infographic showing various Network Operations Manager job openings in Anchorage, AK as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 12% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $103,816 per year, or $49.9 per hour.

Network Technician - Data Shop

Alaska Communications

Anchorage, AK • On-site

$45.31 - $51.03/hr

Full-time

Posted 27 days ago

Job description

At Alaska Communications, we're committed to putting our team first, always being customer focused, having a can-do attitude, owning our results and always acting with integrity. This is what we hire for and what our team members exhibit each day. Want to make an impact with us?
We are unable to support remote international applicants or routinely sponsor work visas.
The compensation range for this job is:
$45.31 - $51.03
Primary Duty
Network technician's primary duties are installation, operation, administration, and maintenance of Digital and VoIP Telephone Switches, Transport Systems (both network and CPE), DLC's, PBX's, Ethernet Switches, Cell Sites, Central Office power systems, and the network management platforms used to monitor their performance and availability.
Examples of Job Duties
PBX Technician
Provide customer service, troubleshooting, educate customers on available ACS products and services, provision and de-provision products and services. Answer customer inquiries.
Determine cable distribution to fulfill service requirements. Run, secure and terminate necessary cabling.
Place equipment cabinets, racks, or supporting frame work. Accomplish all inter-cabinet wiring.
Install associated sets and sub-sets of business systems.
Install associated power equipment and make necessary distribution.
Install and provision system programming.
Perform all facets of fault location of PBX, PAX, Key, VoIP telephone or special circuits to restore degraded or out-of-service conditions.
Conduct system or sub-system testing as required to determine failures or to accomplish routine maintenance tests.
Perform preventative maintenance and database backups
Install, maintain, and modify PBX and Key Systems.
Installation and configuration of vendor specific cards and equipment
Central Office Technician
Identify, research and resolve software and switch issues daily
Use applicable interface devices and appropriate test equipment to monitor digital central offices and associated facilities.
Make decisions and take actions to insure uninterrupted service.
Respond to system messages and associated alarms to determine the root cause of network problems and to take appropriate corrective action.
Analyze switch performance, system faults, customer reports, initiating corrective actions when necessary.
Perform routine testing both on site and from remote test facilities, sometimes coordinating with other departments, customers, and other interconnecting telco personnel.
Maintain technical documentation, office records, drawings, archived printouts, and site logs.
Interpret and input complex software translation changes for system upgrades.
Perform preventative maintenance and database backups.
Installation, configuration and provisioning of all Remote and Central Office equipment.
Troubleshoot, repair, and maintain Central Office equipment and wiring.
Perform other duties as assigned.
Data Technician
Perform all associated installation, maintenance and testing on private line and special circuit equipment, digital access cross connect systems, T-carrier, fiber optic terminal and multiplexer equipment.
Install, align, and maintain line treatment equipment associated with data and analog circuits. Installation and maintenance of central office and customer premise equipment to include but not limited to: WAN/LAN Ethernet switches, routers, servers and VTC equipment.
Perform all line conditioning testing; along with end-to0end tests for installation of data transport equipment from the Central Office to customer premise, utilizing a variety of basic and complex test equipment, and switch and system based testing facilities to ensure proper installation and testing of new systems.
Coordinate installation activities with all customers and departments to include manufacturers if required to a successful completion. Make cross-connect changes and re-arrangement on MDF's, digital cross connect panels, and fiber distribution frames as required. Interpretation of engineering specifications, schematics, and drawings associated with AK Communications network and CPE installations.
Perform other duties as assigned.
Customer and Network Support Technician (CNST)
Responsible for monitoring the network, and are critical to resolving customer service trouble issues and verifying with customers that their issues are resolved.
Receive phone calls and accept trouble tickets/reports from our Tier I trouble resolution team, managed and strategic customers, Wireless roaming partners, Tier III workgroups and other sources.
Responsible for the customer's trouble and manages communication with the customer from the time the report/ticket is received until the issue is resolved.
Use a variety of systems and tools to isolate the customer's trouble and either resolve or escalate the issue to the appropriate Tier III resource for resolution. In addition to Tier II customer support responsibilities, the CNST will operate the Alaskan Network Operation Center.
Receive and resolve all Tier II support escalations for ACS products and services. Examples of products and services include but are not limited to ACS offerings in Wireline, Wireless, Enterprise, Internet and Long Distance suites.
Network Management Systems Support - NOC Admin
Engineer, operation, administration and support of OSS/BSS equipment and databases.
Configuration Management of operating systems of network equipment and support servers used within the Network Operations Center.
Installation, Troubleshooting and Problem solving of systems, desktops, and equipment used in delivering services by the NOC.
Perform other duties as assigned.
Minimum Qualifications
Minimum Education and Experience Required
You must have a high school diploma and must possess and maintain a driver's license. Network Technicians are normally required to have and maintain vendor specific training and/or certifications.
Network Technicians are required to have four (4) years training in a relevant telephone apprentice program or equivalent experience leading to journeyman level performance in this specialty, with two (2) years experience in the skills and work this position will typically perform.
This position may travel by Air, Land and Sea by commercial and non-commercial means to deliver service to Alaska Communications Customers located in remote areas of Alaska.
Certifications and Licenses Required
External applicants must successfully pass a pre-employment suitability assessment and either a DOT or non-DOT drug test, depending on position.
Network Technicians outside of Anchorage, may be required to perform duties of a Field Technician, which may require a Medical Certification or a CDL.
Additional Job Requirements
External applicants must successfully pass a pre-employment suitability assessment and drug test.
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