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Network Operations Intern Jobs in Vancouver, BC (NOW HIRING)

Wood Plc

TAC Internship 2022

Vancouver, BC · On-site

You will have the opportunity to network with great minds, through the support of your colleagues ... We provide consulting, projects and operations solutions in more than 60 countries, employing ...

All JobsNetwork Operations Intern JobsNetwork Operations Intern Jobs in Vancouver, BC

Network Operations Intern information

What does a network operations intern do?

A Network Operations Intern assists in monitoring, maintaining, and troubleshooting network systems within an organization. They support the network operations team by helping to ensure the network runs smoothly and securely, resolving minor technical issues, and documenting processes. Interns may also learn about configuring network devices, analyzing network traffic, and responding to alerts. This role is ideal for students or recent graduates who are interested in gaining hands-on experience in IT and network management.

What are the key skills and qualifications needed to thrive as a network operations intern?

To excel as a Network Operations Intern, you need foundational knowledge of networking concepts, troubleshooting skills, and often ongoing studies in computer science or a related field. Familiarity with network monitoring tools (like SolarWinds or Nagios), ticketing systems, and basic command-line utilities is typically required. Strong analytical thinking, attention to detail, and effective communication help interns quickly learn and contribute to the team. These abilities are essential for resolving network issues efficiently and ensuring reliable IT infrastructure support.

What types of projects or tasks can a network operations intern expect to work on during their internship?

As a Network Operations Intern, you can expect to be involved in monitoring network performance, assisting with troubleshooting connectivity issues, and supporting maintenance activities such as upgrades or patch management. Interns often work alongside experienced engineers to document network configurations, update inventory records, and help implement changes in a controlled environment. This role provides valuable hands-on experience with network management tools and exposes you to real-world problem-solving scenarios, preparing you for more advanced roles in IT and network administration.

What is the difference between Network Operations Intern vs Network Technician?

AspectNetwork Operations InternNetwork Technician
Required CredentialsTypically pursuing or recent graduate in IT, Computer Science, or related fieldRelevant certifications (e.g., CompTIA Network+), technical training
Work EnvironmentInternship setting, learning-focused, supervisedHands-on technical work, troubleshooting, maintenance
Employer & Industry UsageInternships in telecom, IT services, networking companiesFull-time or part-time roles in similar industries
Search & Comparison IntentEntry-level, learning, internship opportunitiesTechnical support, network maintenance roles

The main difference is that a Network Operations Intern is a learning position aimed at gaining experience, while a Network Technician is a more experienced role focused on maintaining and troubleshooting network systems. Interns typically work under supervision, whereas technicians perform hands-on technical tasks independently.

What are the most commonly searched types of Network Operations jobs in Vancouver, BC?

The most popular types of Network Operations jobs in Vancouver, BC are:

What are popular job titles related to Network Operations Intern jobs in Vancouver, BC?

For Network Operations Intern jobs in Vancouver, BC, the most frequently searched job titles are:

What job categories do people searching Network Operations Intern jobs in Vancouver, BC look for?

The top searched job categories for Network Operations Intern jobs in Vancouver, BC are:

Network Operations Intern jobs near you
Infographic showing various Network Operations Intern job openings in Vancouver, BC as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

System Monitoring Operations Center Intern

Peoples Group

Vancouver, BC

Full-time

Posted 20 days ago

Job description

We are hiring for this position out of our Vancouver office. Successful candidates who apply outside of these areas will be expected to relocate and reside in a location that is within a commutable distance.   

This a 6 month Fixed Term opportunity (with potential to convert to full-time employment). 

The regular schedule will primarily consist of weekday shifts and one weekend day per week. Most shifts will be scheduled from 1:00 PM to 9:30 PM, with occasional weekday shifts from 8:00 AM to 4:30 PM. Flexibility to work both daytime and evening hours is required. 

About the role: 

As a SMOC Intern, you'll play an important role in maintaining the stability and reliability of critical technology services by monitoring alerts, triaging incidents, and supporting operational processes within the Security & Monitoring Operations Centre. Working alongside experienced team members, you'll gain hands-on exposure to enterprise monitoring tools, incident management practices, and operational support procedures in a fast-paced technology environment.

In your first 30 to 90 days, you'll build proficiency with monitoring platforms, alert prioritization and escalation procedures, and shift handover processes, progressing toward independently managing day-to-day monitoring queues and incident triage activities. Success in this role is measured through key operational metrics, including timely acknowledgement of critical and high-priority alerts and consistent completion of shift handover documentation.

You'll also play a vital role during major incidents by ensuring the appropriate response process is initiated quickly and accurately. This includes assessing incident priority, coordinating communications, opening incident bridge calls, and engaging the appropriate on-call resources to support incident resolution. Rather than acting as the primary resolver, you'll help facilitate a rapid and effective response by ensuring the right teams are engaged at the right time.

This is an excellent opportunity for someone looking to launch a career in IT operations, infrastructure, network operations, cybersecurity, or incident management while developing highly sought-after skills in a supportive, team-oriented environment.

About the day-to-day: 

  • Complete shift start procedures within the first 15 minutes, including reviewing the outgoing operator's handover log and verifying access to all required tools (Datadog, PagerDuty, ServiceNow, MS Teams).
  • Perform the shift-start Datadog health check across infrastructure, network performance, and APM service maps to confirm system status.
  • Continuously monitor PagerDuty, Datadog, and ServiceNow queues and escalations from other teams.
  • Acknowledge PagerDuty alerts within the SLA and begin triage immediately.
  • Follow documented runbooks to triage incidents, confirming or adjusting priority based on observed business impact rather than the automated score alone.
  • For confirmed critical incidents, follow the System Monitoring Procedure.
  • Document incident timelines, findings, and actions accurately and within required timeframes.
  • Complete the shift handover log and confirm handover with the incoming operator before ending a shift, ensuring open incidents, watch items, and notes are clearly documented.
    • The regular schedule will primarily consist of weekday shifts and one weekend day per week. Most shifts will be scheduled from 1:00 PM to 9:30 PM, with occasional weekday shifts from 8:00 AM to 4:30 PM. Flexibility to work both daytime and evening hours is required.

About the qualifications: 

  • Bachelor's degree (or recent graduate) in Information Technology, Computer Science, or related field.
  • Coursework, labs, internships, or personal projects involving system monitoring, IT support, or networking are a plus.
  • Familiarity with monitoring and incident management tools such as Datadog, PagerDuty, or ServiceNow is a plus, but not required.
  • Comfort following structured runbooks and documented procedures, with the discipline to follow defined escalation steps.
  • Basic knowledge of scripting (PowerShell, Bash, Python) for automation and alert setup.
  • Foundational understanding of networking concepts, operating systems (Windows, Linux), and security principles.
  • Strong analytical skills and attention to detail, particularly when confirming incident priority against observed impact.
  • Clear written and verbal communication skills, with the ability to document incident timelines and handover notes accurately under time pressure.
  • Willingness to work rotating shifts, including evenings, weekends, or overnight coverage as required.

About us: 

Peoples Group is a trusted financial services company for the innovators at the forefront of Canada’s economic future. With offices in Vancouver, Calgary and Toronto, we are driving change by working alongside challenger banks, fintechs, brokers, and merchants to foster a dynamic and competitive financial ecosystem. 

Our culture is built on four core behaviors: Grit to Grow, Connect to Collaborate, Putting Clients First, and Owning the Outcome. We believe people do not simply choose a company to work for—they choose a company that makes a positive impact in the lives of Canadians. Above all, we value people, build meaningful relationships, focus on individual strengths, and approach our work with passion. 

About the work environment:  

Peoples Group offers a flexible and hybrid work environment. In this role you will work a combination of in-office and remotely from home. Typically, you'll be working regular business hours, Monday to Friday between 8:00am and 4:30pm with flexibility around start/end times.  

We offer:   

  • A hybrid work environment, enabling you to balance your personal and professional life seamlessly.  
    • A commitment to your well-being in five key areas: Financial, Physical, Social, Career, and Community.  

    Hiring process: 

    If your application is selected, you will be invited for a first interview with one of our Talent Acquisition Business Partners. Depending on the role, interviews may be conducted virtually or in-person. The hiring team will communicate any in-person requirements throughout the process. 

    Compensation:  

    The expected pay for this role is approximately $27-$28 hourly. Actual compensation may vary based on experience, skills, and qualifications. 

    NOTE:  This job posting is for an existing vacancy. Peoples Group is an Equal Employment Opportunity employer. Please accept our utmost appreciation for your interest; however, only those applicants under consideration will be contacted.  

    We value and celebrate individuality while fostering an inclusive workplace for everyone. If there's any way we can support or accommodate you during the selection process, please don't hesitate to let us know.  

    Apply