Network Operations Engineer Jobs in New York (NOW HIRING)

Major League Soccer is seeking a skilled and operationally focused Network Engineer to support the reliability, security, and performance of MLS’s enterprise and event-driven network environments.

This role will work across MLS’s League office, cloud, stadium and venue network operations, broadcast connectivity, match-day technology, and third-party network ecosystems. The Network Engineer will help maintain secure and resilient connectivity, support network and security infrastructure, assist with incident response, contribute to operational documentation, and participate in change control activities across MLS’s complex sports and technology environment.

The ideal candidate is hands-on, detail-oriented, collaborative, and comfortable supporting both traditional enterprise networks and high-visibility live event environments.

• Support the operational health, availability, and performance of MLS enterprise, cloud, office, venue, and event-driven network infrastructure.
• Assist with the implementation, maintenance, and troubleshooting of secure connectivity across headquarters, cloud environments, stadiums, venues, broadcast partners, and match-day operations.
• Monitor network performance, availability, and security alerts using network monitoring, SIEM, and related operational tools.
• Support match-day and high-profile event readiness by assisting with network validation, connectivity checks, escalation procedures, and operational support activities.
• Support the configuration, monitoring, and troubleshooting of advanced network protocols, including BGP and multicast, to ensure reliable routing, venue connectivity, broadcast traffic delivery, and event-day network performance across MLS environments.
• Help maintain secure network access for IoT devices, broadcast systems, officiating technology, third-party vendors, and other connected systems.
• Troubleshoot routing, switching, firewall, VPN, wireless, DNS, proxy, and network access control issues across enterprise and venue environments.
• Participate in the response to network incidents by gathering technical evidence, supporting triage, documenting findings, and helping restore services.
• Support the operational stability of venue networks and secure connectivity for broadcast systems, officiating technology, business operations, and approved third-party services.
• Develop and maintain accurate documentation, including network diagrams, configuration standards, troubleshooting guides, runbooks, and operational procedures.
• Assist with network automation efforts, including documentation, testing, version control, and support for tools such as Python, Git, and NetBox.
• Follow established change management processes for network and security modifications, including documenting changes, validating implementation steps, and supporting rollback planning.
• Work with vendors, service providers, clubs, venues, and internal technology teams to support network infrastructure, connectivity, and security requirements.
• Help validate vendor-provided solutions align with MLS technical, architectural, and security standards.
• Participate in after-hours support, maintenance windows, match-day coverage, and occasional travel as needed.

Education and Experience

• Bachelor’s degree in Information Technology, Computer Science, Cybersecurity, Network Engineering, or a related field, or equivalent practical experience.
• 5+ years of experience supporting enterprise network infrastructure, network operations, or network security environments.
• Experience supporting firewalls, routing, switching, VPN, wireless, DNS, network monitoring, and access control technologies.
• Experience working in a fast-paced operational environment where reliability, documentation, and timely communication are critical.
• Experience supporting live events, venues, broadcast environments, sports technology, or distributed office networks is a plus.

Required Skills

• Strong working knowledge of network fundamentals, including routing, switching, TCP/IP, DNS, DHCP, VPNs, VLANs, NAT, and network segmentation.
• Experience supporting next-generation firewalls, VPN platforms, network access control, IDS/IPS, proxies, ZTNA, and related security infrastructure.
• Familiarity with technologies and platforms such as Palo Alto, Arista, Cisco, Meraki, NetBox, Python, and Git.
• Working knowledge of Wi-Fi concepts and standards, including 802.11, RF fundamentals, wireless troubleshooting, and access point deployment considerations.
• Ability to review network logs, security alerts, and telemetry from monitoring tools, SIEM platforms, firewalls, NAC, and endpoint security systems.
• Familiarity with cloud networking concepts across AWS, Azure, or GCP is preferred.
• Ability to troubleshoot technical issues methodically and document findings clearly.
• Strong written and verbal communication skills, including the ability to explain technical issues to both technical and non-technical stakeholders.
• Ability to work effectively in a collaborative team environment with internal teams, vendors, clubs, venues, and service providers.
• Strong judgment, attention to detail, and commitment to operational discipline.
• Ability to work non-traditional hours, including evenings, weekends, holidays, maintenance windows, and match-day support periods.
• Ability to occasionally travel to MLS offices, venues, events, or partner location
• Proficient with VPNs, network behavior, WAFs, NG firewalls, IAM, ZTNA, IDS/IPS, proxies, DNS, performance key indicators and network access control.
• Working knowledge of Wi-Fi concepts and standards (e.g. 802.11, RF)
• Ability to work effectively in a fast paced, team environment
• Strong interpersonal skills and the ability to effectively communicate, both written and verbally
• Demonstrated decision making and problem-solving skills
• Ability to work non-traditional hours, including evenings, weekends, and holidays and to occasionally travel

Total Rewards

Major League Soccer offers a competitive starting base salary of $115,000 - $140,000, based on individual qualifications, market financials, and operational business needs. We are committed to providing a Total Rewards package that attracts, supports, engages, and retains talent. Our benefits package includes comprehensive medical, dental, and vision coverage, a $500 wellness reimbursement, and generous Holiday and PTO schedule to promote work-life balance. We also prioritize career and professional development, offering on-the-job training, feedback, and ongoing educational opportunities.

Major League Soccer believes in the value of in-person collaboration to support teamwork, creativity, and connection. Employees in this role are expected to work a four (4) day in-office schedule, with the flexibility to work remotely one (1) day each week, based on business and department needs.

Major League Soccer is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Major League Soccer is committed to providing reasonable accommodations to individuals with disabilities throughout the application and hiring process, as well as during employment. Applicants who require an accommodation may contact Human Resources to request assistance.

Join our team and help support the growth and success ofMajor League Soccer.