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Network Operations Analyst Jobs in O Fallon, MO (NOW HIRING)

The Timberline Group

Network Operations Manager

Saint Louis, MO · On-site +1

$82K - $110K/yr

Network Operations is responsible for providing robust IT services and support to all Divisions. As ... Analyzing data and implementing solutions * Assessing and prioritizing multiple tasks, projects ...

Zelis

Operations Analyst

Saint Louis, MO · On-site

Position Overview The Operations Analyst will provide daily operational support to the Itemized ... for Out-of-Network report management. * Responsible for the set up and processing of dual ...

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All JobsNetwork Operations Analyst JobsNetwork Operations Analyst Jobs in O'Fallon, MO

Network Operations Analyst information

See O Fallon, MO salary details

$17

$33

$48

How much do network operations analyst jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for network operations analyst in O'Fallon, MO is $33.01, according to ZipRecruiter salary data. Most workers in this role earn between $24.76 and $37.31 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to thrive as a network operations analyst?

To thrive as a Network Operations Analyst, you need a robust understanding of networking protocols, troubleshooting, and network infrastructure, typically supported by a degree in IT or a related field. Familiarity with network monitoring tools (like SolarWinds or Nagios), ticketing systems, and certifications such as CompTIA Network+ or Cisco CCNA are commonly required. Strong analytical thinking, attention to detail, and effective communication skills help you excel in diagnosing issues and collaborating with technical teams. These skills and qualities are vital to maintaining network uptime, quickly resolving incidents, and ensuring seamless business operations.

How does a network operations analyst typically interact with other IT teams during incident resolution?

Network Operations Analysts frequently collaborate with other IT teams, such as security, systems administration, and application support, especially when troubleshooting network incidents. During an incident, they may serve as the first responders, identifying network issues and escalating complex problems to specialized teams. Clear communication and documentation are essential, as analysts must provide detailed information and updates to facilitate a swift resolution. This collaborative environment helps ensure network stability and provides opportunities to learn from cross-functional teams.

What is a network operations analyst?

A Network Operations Analyst is an IT professional responsible for monitoring, managing, and troubleshooting computer networks to ensure their optimal performance and security. They analyze network data, identify and resolve issues, and help maintain the reliability of network infrastructure. These analysts often work in network operations centers (NOCs) and may also assist in implementing upgrades and documenting network processes. Their role is crucial for minimizing downtime and supporting an organization’s daily operations.

What is the difference between Network Operations Analyst vs Network Engineer?

AspectNetwork Operations AnalystNetwork Engineer
CertificationsCCNA, CompTIA Network+CCNA, CCNP, Cisco certifications
Work EnvironmentMonitoring networks, troubleshooting issues, maintaining network performanceDesigning, implementing, and upgrading network infrastructure
Employer & Industry UsageIT departments, service providers, large corporationsTelecom companies, enterprise IT, network consulting firms

While both roles involve working with networks, the Network Operations Analyst primarily monitors and maintains existing network systems, focusing on troubleshooting and performance. In contrast, the Network Engineer designs and implements new network solutions. Both roles require similar certifications and often work in similar environments, but their core responsibilities differ in scope and focus.

Network Operations Analyst jobs near you
Infographic showing various Network Operations Analyst job openings in O'Fallon, MO as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $68,656 per year, or $33 per hour.

Network Operations Engineer

I3 Broadband LLC

Saint Peters, MO • On-site

$70K - $90K/yr

Full-time

Posted 6 days ago

Job description


Job Summary:

The Network Operations Engineer is responsible for the performance, reliability, and operational integrity of i3 Broadband’s network infrastructure, including access, transport, and service delivery platforms. This role goes beyond monitoring and basic troubleshooting to include advanced diagnostics, root cause analysis, automation, and continuous improvement of network operations.

The ideal candidate is a highly technical professional who can operate as a Tier 2/3 escalation point, lead incident response, and proactively identify opportunities to enhance network stability, scalability, and customer experience.


Key Responsibilities:

Network Monitoring & Operational Excellence
  • Provide advanced monitoring and operational support of complex network environments, including fiber access (GPON/XGS-PON), IP/MPLS transport, voice, and video services
  • Utilize and optimize network monitoring platforms to ensure high availability and performance SLAs are consistently met
  • Identify trends and anomalies in network behavior and take proactive action to prevent service degradation
Incident Management & Escalation
  • Lead real-time incident response and assume technical ownership during network outages or degradation events
  • Perform advanced troubleshooting using network analysis tools (packet capture, flow analysis, telemetry)
  • Drive root cause analysis (RCA) and implement corrective/preventative actions
  • Escalate and coordinate with Engineering, Vendors, and Field Operations as required
Troubleshooting & Technical Support
  • Troubleshoot complex Layer 1–3 issues across LAN/WAN, routing, switching, optical, and access networks
  • Support and resolve issues related to high-speed data, VoIP, and IP video services
  • Act as a Tier 2/3 escalation point for internal teams and customers
Engineering Support & Continuous Improvement
  • Collaborate with Network Engineering to support:
    • Network upgrades, migrations, and expansions
    • Implementation of new technologies and services
  • Develop and maintain standard operating procedures (SOPs) and methods of procedure (MOPs)
  • Identify and implement automation opportunities to improve operational efficiency
Documentation & Reporting
  • Maintain accurate incident records, network documentation, and operational runbooks
  • Generate reports on network performance, incident trends, and SLA compliance
  • Contribute to knowledge base development and operational best practices
Leadership & Mentorship
  • Serve as a technical leader during major incidents and maintenance events
  • Promote a culture of accountability, continuous learning, and operational excellence


Qualifications:

Education and Experience:

  • 3-6+ years of experience in Network Operations, NOC, or Network Engineering environments is required
  • Bachelor’s degree in engineering, Telecommunications, Computer Science, or related technical field preferred
  • An equivalent combination of education and/or experience will be considered
  • Experience in ISP, telecom, or broadband environments strongly preferred
  • CCNA/CCNP, JNCIA/JNCIP, Nokia NRS I/II, or equivalent preferred
  • Relevant certifications in fiber, VoIP, or network operations are a plus

Skills and Competencies:

Core Networking Knowledge
  • Strong understanding of:
    • OSI model and protocol stack
    • TCP/IP, VLANs, routing protocols (OSPF, BGP preferred)
    • Layer 2/Layer 3 switching and routing concepts
  • Experience with:
    • Fiber access technologies (GPON, XGS-PON preferred)
    • VoIP, SIP, and IP video delivery platforms
    • Network monitoring and telemetry tools
Troubleshooting & Tools
  • Proficiency with:
    • Packet analysis tools (e.g., Wireshark)
    • Network diagnostics and circuit testing tools
    • Ticketing and incident management systems
  • Ability to troubleshoot across multiple network layers and domains
Automation & Systems (Preferred but Strongly Desired)
  • Basic to intermediate experience with:
    • Scripting (Python, Bash, or similar)
    • Network automation tools (Ansible, APIs, etc.)
  • Familiarity with system integrations and monitoring enhancements


Working Conditions:

  • This position is based in an in-office Network Operations Center (NOC) environment and requires regular, on-site attendance

    Requires the ability to sit and work at a computer workstation for extended periods (up to 8–12 hours per shift

  • Work is performed in a 24/7 operational environment, which may include day, evening, overnight, weekend, and holiday shifts
  • Must be able to maintain focus and respond quickly in a fast-paced, high-availability environment
  • Requires the ability to monitor multiple screens and systems simultaneously for extended periods
  • Ability to communicate clearly and effectively, both verbally and in writing, during routine operations and high-pressure incidents
  • Must be able to participate in on-call rotations and respond to critical issues outside of normal scheduled hours, as needed
  • Occasional requirement to work extended hours during network outages, maintenance windows, or emergency situations
  • Work is primarily performed in a climate-controlled office setting with standard office and technical equipment
  • May require collaboration with remote teams, field technicians, and vendors during incident response and service restoration

Equal Opportunity:

i3 Broadband is an equal-opportunity workplace that respects the diversity of our customer base and our team. We will treat customers, employees, and applicants fairly without regard for gender, race, age, or any other characteristics protected by law. Our employment decisions are made on the basis of qualifications, merit, and business needs.