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Network Operation Center Jobs in Addison, IL (NOW HIRING)

Pico

Network Operations Engineer

Chicago, IL · On-site

Data centre LAN networks in 40+ locations * Market Data feeds * Bespoke client trading environments Network Operations are a global team consisting of regional teams located in London, New York ...

Pico

Network Operations Engineer

Chicago, IL · Hybrid

Data centre LAN networks in 40+ locations * Market Data feeds * Bespoke client trading environments Network Operations are a global team consisting of regional teams located in London, New York ...

IPsoft Inc.

Network Engineer

Chicago, IL

Interact with your global peers within the network operations center and across other departments, to solve the more challenging escalated problems as well as change implementations from the simple ...

Sonoma Consulting Inc.

Network Security Engineer

Chicago, IL · On-site

$107K - $147K/yr

Will provide leadership and direction to Network Operations Center (NOC) resources and serve as primary escalation point for all security incidents. Also they will be responsible for understanding ...

HNI Corporation

Sr. Network Engineer

Chicago, IL · Hybrid

$107K - $146K/yr

... center networking environments. This role ensures high availability, performance, scalability, and security of network infrastructure supporting business operations across on premises and cloud ...

JLL

Data Center - Talent Network

Chicago, IL

Data Center - Talent Network Join Our Data Center Talent Network - Powering the Digital Future JLL ... Certified Mission Critical Operations (CMCO) * Project Management Professional (PMP) * Certified ...

JLL

Data Center - Talent Network

Chicago, IL

Data Center - Talent Network Join Our Data Center Talent Network - Powering the Digital Future JLL ... Certified Mission Critical Operations (CMCO) * Project Management Professional (PMP) * Certified ...

HNI Corporation

Sr. Network Engineer

Chicago, IL · Hybrid

$107K - $146K/yr

... center networking environments. This role ensures high availability, performance, scalability, and security of network infrastructure supporting business operations across on premises and cloud ...

Lightning AI

Data Center Technician

Lisle, IL · On-site

... network operations. This is a full-time role, on-site in Lisle, Illinois. We are not able to ... Help maintain hardware in the data center, including tasks such as configuration, maintenance ...

Fox

Manager, StudentU - Big Ten Network

Chicago, IL

$83K - $95K/yr

The Big Ten Network is looking for a Production Manager to join the StudentU Program! This position ... Oversee operation of the B1G+ Operations Center in Chicago, including scheduling of full-time and ...

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All JobsNetwork Operation Center JobsNetwork Operation Center Jobs in Addison, IL

Network Operation Center information

See Addison, IL salary details

$50.6K

$119.5K

$161.8K

How much do network operation center jobs pay per year?

As of Jul 28, 2026, the average yearly pay for network operation center in Addison, IL is $119,508.00, according to ZipRecruiter salary data. Most workers in this role earn between $93,200.00 and $161,300.00 per year, depending on experience, location, and employer.

What is the difference between Network Operation Center vs Network Support Specialist?

AspectNetwork Operation CenterNetwork Support Specialist
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work Environment24/7 monitoring centers, shift workOffice or remote, troubleshooting networks
Employer & IndustryTelecom, ISPs, large enterprisesIT service providers, corporate IT teams
Primary FocusMonitoring, incident response, network performanceDiagnosing, resolving network issues

Network Operation Centers and Network Support Specialists both work with network systems, often requiring similar certifications. However, NOCs focus on continuous monitoring and incident management in a centralized environment, while Network Support Specialists handle troubleshooting and resolving network problems directly. Both roles are essential in maintaining network reliability but differ in scope and daily responsibilities.

What are the key skills and qualifications needed to thrive as a Network Operation Center (NOC) Technician, and why are they important?

To excel as a Network Operation Center (NOC) Technician, you need foundational knowledge in networking, troubleshooting, and systems monitoring, often supported by a degree in IT or a related field. Familiarity with network monitoring tools such as SolarWinds, Nagios, or PRTG, and certifications like CompTIA Network+ or Cisco CCNA, are commonly required. Strong problem-solving abilities, attention to detail, and effective communication skills help NOC Technicians efficiently identify, escalate, and resolve network issues. These skills and qualifications are crucial for maintaining network uptime, ensuring rapid incident response, and supporting organizational connectivity.

What is a Network Operation Center (NOC)?

A Network Operation Center (NOC) is a centralized location where IT professionals monitor, manage, and maintain a company’s network infrastructure. The NOC is responsible for ensuring network uptime, performance, and security by detecting and resolving issues before they impact users. Staff in a NOC handle tasks such as network monitoring, troubleshooting, software updates, and responding to incidents. This helps organizations maintain continuous network operations and prevent costly downtime.

What are some common challenges faced by professionals working in a Network Operations Center (NOC)?

Professionals in a Network Operations Center often encounter challenges such as troubleshooting complex network issues under tight time constraints and managing high volumes of alerts or incidents, especially during outages or peak periods. The role also requires maintaining focus during overnight or rotating shifts, as NOCs typically provide 24/7 coverage. Additionally, effective communication and coordination with other IT teams and vendors are crucial for resolving issues quickly and minimizing downtime. Adapting to rapidly evolving technologies and staying updated on the latest network security practices are also important aspects of the job.
What are popular job titles related to Network Operation Center jobs in Addison, IL? For Network Operation Center jobs in Addison, IL, the most frequently searched job titles are:
What job categories do people searching Network Operation Center jobs in Addison, IL look for? The top searched job categories for Network Operation Center jobs in Addison, IL are:
Network Operation Center jobs near you
Infographic showing various Network Operation Center job openings in Addison, IL as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $119,508 per year, or $57.5 per hour.
NOC Technician

NOC Technician

Scientel Solutions

Aurora, IL • On-site

Full-time

Posted 13 days ago

Job description

Description
The Scientel Solutions NOC is staffed 24x7x365 and is responsible for monitoring the network, performing troubleshooting, interfacing with the customer, leading the incident/problem management process, and ensuring timely resolution to issues. Network Operations Technicians are responsible for monitoring systems to ensure that devices are operating as intended and document findings. Technicians will perform Tier 2 troubleshooting, escalation, incident management, and problem resolution. They will assess impact and urgency of alerts, manage ticket lifecycle, and engage the appropriate support teams, if needed. The Network Operations Technicians will need to respond to escalated issues and provide support for networking technologies such as routers/switches/hubs, firewalls, and TCP/IP protocols. The position will be expected to interact heavily with various customers, both internal and external, to promptly resolve issues ensuring customer satisfaction, and SLAs are adhered to. They act as a vital link between the customer, equipment, and the Tier I and Tier 3 functions of the NOC. Technicians provide technical assistance and prioritization to the assigned NOC shift ensuring completion of daily tasks and workflows.
Requirements
• Works directly with customers, internal staff, and third-party vendors to monitor, maintain, and troubleshoot customer's environments
• Answer inbound phone calls from customers, internal teams, and vendors to bring resolution to tickets.
• Provides timely and detailed feedback on problem status and resolution to NOC leadership
• Reviews system logs and reports to review alerts, customer problems, and issues
• Performs remote managements of customer devices, including configuration changes, patching, upgrades, and other requested services
• Perform triage to resolve complicated issues reported by customers or via proactive monitoring solution; responds to customer inquiries and problems and initiates customer communications when appropriate
• Respond to network activities as required, which will include driving Service Level Agreement (SLA) commitments between network operations and internal/external customers
• Document problems by recording relevant information in trouble ticketing system
• Initiate communications between the NOC and internal groups, external vendors, customers, and third-party vendors
• Properly follows escalation procedures when outage events and/or impairments are not resolved in the prescribed amount of time
• Assists on incidents escalated from Tier I support staff
• Provide comprehensive, on demand updates for network outages.
• A very strong work ethic with the ability to work through an entire multi-layer problem resolution process
• Excellent written and verbal communication skills
• Advanced network operation center customer support skills
• Flexibility to work various shifts to support a 24x7x365 operation (weekends, holidays, and unforeseen shifts) and on-call
• Advanced System Administration Knowledge
• Moderate understanding of the business and/or industry
• Advanced problem solving / analytical skills and knowledge of analytical tools
• Desire to support mission-critical infrastructure in a fast-paced environment
• A BS in Engineering, Electrical Engineering, Computer Science, or equivalent work (3-5 years) experience in a Network data center or operations center environment
• General Networking and protocols knowledge

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