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Network Operation Center Jobs in Addison, IL (NOW HIRING)

1872 Consulting

Security Operations Analyst

Chicago, IL · On-site

... operation center role. • Relevant knowledge and experience in two or more of the following areas: incident response, threat analysis, malware response, security operations, Network Security/next ...

IPsoft Inc.

Network Engineer

Chicago, IL · On-site

Interact with your global peers within the network operations center and across other departments, to solve the more challenging escalated problems as well as change implementations from the simple ...

GGP

Network Engineer

Chicago, IL · On-site

$105K - $135K/yr

Key Responsibilities Network Operations * Implement, maintain, monitor, and troubleshoot enterprise ... Hands-on experience with Cisco switching and routing (IOS, NX-OS), Cisco Catalyst Center, and ...

GGP

Network Engineer

Chicago, IL · On-site

$105K - $135K/yr

Key Responsibilities Network Operations * Implement, maintain, monitor, and troubleshoot enterprise ... Hands-on experience with Cisco switching and routing (IOS, NX-OS), Cisco Catalyst Center, and ...

Brookfield Properties

Network Engineer

Chicago, IL · On-site

$105K - $135K/yr

Key Responsibilities Network Operations * Implement, maintain, monitor, and troubleshoot enterprise ... Hands-on experience with Cisco switching and routing (IOS, NX-OS), Cisco Catalyst Center, and ...

Brookfield Properties

Network Engineer

Chicago, IL · On-site

$105K - $135K/yr

Key Responsibilities Network Operations * Implement, maintain, monitor, and troubleshoot enterprise ... Hands-on experience with Cisco switching and routing (IOS, NX-OS), Cisco Catalyst Center, and ...

Brookfield Properties

Network Engineer

Chicago, IL · On-site

$105K - $135K/yr

Provide operational support in a ticket-based environment using ServiceNow with compliance to ... Hands-on experience with Cisco switching and routing (IOS, NX-OS), Cisco Catalyst Center, and ...

Ggp

Network Engineer

Chicago, IL · On-site

$105K - $135K/yr

Provide operational support in a ticket-based environment using ServiceNow with compliance to ... Hands-on experience with Cisco switching and routing (IOS, NX-OS), Cisco Catalyst Center, and ...

GGP Services Inc.

Network Engineer

Brookfield, IL · On-site

$105K - $135K/yr

Provide operational support in a ticket-based environment using ServiceNow with compliance to ... Hands-on experience with Cisco switching and routing (IOS, NX-OS), Cisco Catalyst Center, and ...

GDIT

Cybersecurity Network Engineers

Hines, IL

MBI (T2) Job Family: IT Infrastructure and Operations Job Qualifications: Skills: Cisco Software ... Center (FMC). Ability to perform detailed packet capture analysis using tools such as Wireshark to ...

Sonoma Consulting Inc.

Network Security Engineer

Chicago, IL · On-site

$107K - $147K/yr

Will provide leadership and direction to Network Operations Center (NOC) resources and serve as primary escalation point for all security incidents. Also they will be responsible for understanding ...

CYNET SYSTEMS

Network Engineer

Rosemont, IL · On-site

$52 - $57/hr

Experience supporting large enterprise or data center environments. * Strong hands-on experience ... Prepare operational reports, network health dashboards, and incident summaries. * Provide onsite ...

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Network Operation Center information

See Addison, IL salary details

$50.6K

$119.5K

$161.8K

How much do network operation center jobs pay per year?

As of Sep 14, 2026, the average yearly pay for network operation center in Addison, IL is $119,508.00, according to ZipRecruiter salary data. Most workers in this role earn between $93,200.00 and $161,300.00 per year, depending on experience, location, and employer.

What is a Network Operation Center (NOC)?

A Network Operation Center (NOC) is a centralized location where IT professionals monitor, manage, and maintain a company’s network infrastructure. The NOC is responsible for ensuring network uptime, performance, and security by detecting and resolving issues before they impact users. Staff in a NOC handle tasks such as network monitoring, troubleshooting, software updates, and responding to incidents. This helps organizations maintain continuous network operations and prevent costly downtime.

What are some common challenges faced by professionals working in a Network Operation Center (NOC)?

Professionals in a Network Operations Center often encounter challenges such as troubleshooting complex network issues under tight time constraints and managing high volumes of alerts or incidents, especially during outages or peak periods. The role also requires maintaining focus during overnight or rotating shifts, as NOCs typically provide 24/7 coverage. Additionally, effective communication and coordination with other IT teams and vendors are crucial for resolving issues quickly and minimizing downtime. Adapting to rapidly evolving technologies and staying updated on the latest network security practices are also important aspects of the job.

What are the key skills and qualifications needed to thrive as a Network Operation Center (NOC) technician, and why are they important?

To excel as a Network Operation Center (NOC) Technician, you need foundational knowledge in networking, troubleshooting, and systems monitoring, often supported by a degree in IT or a related field. Familiarity with network monitoring tools such as SolarWinds, Nagios, or PRTG, and certifications like CompTIA Network+ or Cisco CCNA, are commonly required. Strong problem-solving abilities, attention to detail, and effective communication skills help NOC Technicians efficiently identify, escalate, and resolve network issues. These skills and qualifications are crucial for maintaining network uptime, ensuring rapid incident response, and supporting organizational connectivity.

What is the difference between Network Operation Center vs Network Support Specialist?

AspectNetwork Operation CenterNetwork Support Specialist
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work Environment24/7 monitoring centers, shift workOffice or remote, troubleshooting networks
Employer & IndustryTelecom, ISPs, large enterprisesIT service providers, corporate IT teams
Primary FocusMonitoring, incident response, network performanceDiagnosing, resolving network issues

Network Operation Centers and Network Support Specialists both work with network systems, often requiring similar certifications. However, NOCs focus on continuous monitoring and incident management in a centralized environment, while Network Support Specialists handle troubleshooting and resolving network problems directly. Both roles are essential in maintaining network reliability but differ in scope and daily responsibilities.

Is a network operation center a good career?

A career in a network operation center (NOC) involves monitoring and managing network infrastructure, requiring technical skills in networking, troubleshooting, and often certifications like Cisco or CompTIA. It offers opportunities for advancement in IT and cybersecurity fields, with shifts that can include nights and weekends. Overall, it can be a stable and rewarding career for those interested in network management and technology.

What does a network operation center do?

A Network Operation Center (NOC) is a facility where IT professionals monitor, manage, and maintain an organization’s network infrastructure, including servers, routers, and switches. They troubleshoot issues, ensure network security, and optimize performance using tools like network monitoring software, often working in shifts to provide 24/7 support.

What is the role of a network operation center operator?

A network operation center (NOC) operator monitors and manages network infrastructure to ensure optimal performance and security. They troubleshoot issues, respond to alerts, and coordinate with technical teams using tools like network monitoring software, often working in shifts to provide 24/7 support.

What is the role of a network operation center technician?

A network operation center (NOC) technician monitors and maintains network infrastructure, ensuring system uptime and performance. They troubleshoot network issues, perform routine maintenance, and use tools like network monitoring software to detect and resolve problems promptly.

What job categories do people searching Network Operation Center jobs in Addison, IL look for?

The top searched job categories for Network Operation Center jobs in Addison, IL are:

Network Operation Center jobs near you
Infographic showing various Network Operation Center job openings in Addison, IL as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $119,508 per year, or $57.5 per hour.

Network Operation Center (NOC) Technician - Day Shift

Chicago, IL • On-site

Vail Systems Inc.
Software Development • 51 - 200 employees
Learn more about Vail Systems Inc.external

$63K - $72K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Job description

Who You Are
Interested in monitoring servers and hardware, and ensuring applications are functioning without errors on Vail's highly available telephony voice platform and network that spans multiple sites and 2000+ nodes?
As a NOC Technician, you would provide system and network operations support in a 24/7 NOC. You will also be expected to troubleshoot detected errors in a carrier-grade hosting environment to locate the root of the problems and communicate those issues to the appropriate internal teams. Depending on the nature of the problem, you would either provide teams with the appropriate resources to resolve the errors or resolve the issue yourself. The role requires shift work. NOC Technicians are on a 3-week rotation, 2-weeks working 3 or 4 days per week for 12-hour on-site shifts and 1 week flex schedule (all during the day).
The ideal candidate will have a strong networking background and knowledge of system monitoring, administration, and troubleshooting. We are looking for someone who is detail-oriented, self-motivated, and dependable.
What You'll Do
  • Continually monitor the applications, platforms, and servers throughout the entire shift, using tools such as Nagios, Alerta, and Observium.
  • Check on the network status of the hardware to ensure connections are maintained.
  • Identify where the platform is having issues when the monitoring system sends out alerts such as performance related resource is low, or disk space is full.
  • Troubleshoot to determine what the error is and where it is coming from by completing tasks like calling the numbers listed in the error to try to replicate the problem.
  • Determine what requires action when issues arise.
  • Triage the issue to the relevant personnel for immediate and efficient problem resolution.
  • Create tickets in the queue for the relevant teams, including documenting all details associated with the issue.
  • Resolve issues that can handled by the NOC team immediately (e.g., running commands).
  • Create tickets to open error investigations when the problem will take an extended amount of time and resources to fix.
Qualifications - We encourage you to apply if you think your experience may be a match, even if you do not meet all the qualifications.
  • A Bachelor's degree in Computer Science, Information Technology, or a related degree.
  • 2+ years of experience in an Information Technology role.
  • Experience in a customer-facing role.
  • Experience with system monitoring and troubleshooting.
  • Familiarity with the Linux operating system.
  • Knowledge of log navigation.
  • Experience with monitoring tools, such as Nagios.
  • Knowledge of networking (i.e., TC/IP and OSI model).
  • Knowledge of computer hardware and remote-in features.
  • Familiarity with terminals and terminal commands (e.g., Ping).
  • Experience with the MS Office suite.
  • Basic familiarity with 1+ scripting language (e.g., Python).
  • Excellent verbal and written communication and customer service skills.
  • Certifications relevant to the IT industry (e.g., CompTIA, Network Plus, etc.), preferred.
  • Proficiency with Python preferred.
  • Proficiency with Nagios, or other monitoring tools, preferred.
  • Proficiency with Juniper network equipment preferred.
$63,800 - $72,100 a year
 
The base salary range provided is determined by market data matched to the job description and the level of the position, based in our industry and the Chicagoland area. We often consider candidates who do not meet all the qualifications listed in the job description (i.e., more or less years of experience, etc.). Therefore, an offer for this position may differ from the base salary range provided depending on the qualifications/skills of the candidate. In this case, an updated pay scale would be provided.
Please note that while we have offices in both Deerfield and Chicago, this position is based in our Deerfield office. At this time, the role is not eligible to be based out of the Chicago location.

Who We Are
At Vail, we believe in the unique power of voice interactions to create more expressive, more intimate, and more efficient interpersonal interactions. Using Vail technology, we make millions of voice interactions better every day. We process around 10% of all toll-free call traffic in the U.S.; 1 in 10 times, when someone calls a customer support hotline, Vail is routing or interacting with that call.
 
We are rapidly growing across multiple dimensions, including our customer base, the scope of products we offer, and the size of our team. Now is the right time for a strong candidate to join and grow with us. We have a supportive culture where employees are encouraged to achieve both personal and team goals because we believe growth leads to both business impact and personal fulfillment. 
 
We offer competitive compensation and affordable benefits with flexibility and choice to meet individual and family (including Domestic Partnerships) needs, including:
  • Multiple medical, dental, and vision plan options 
  • Company-paid life insurance, short and long-term disability 
  • 401(k) savings plan with company match (50% on first 6% of employee contribution) 
  • 35 days total annual PTO 
  • Annual Bonus Program  
  • Paid maternity and paternity leave 
  • Relocation allowance 
  • Employee referral bonus 
  • Gym membership 
  • Technical and Professional Development stipend
 
We are striving to implement and sustain an inclusive and equitable work environment for all employees by sourcing underrepresented groups and continually empowering those individuals within our organization to further enrich Vail's communication solutions. We recognize that equitable and unique individuals benefit our teams' problem-solving, innovation, and development efforts. 
 
Our offices are located in Deerfield and Chicago, IL. Interviews and onboarding are conducted in our offices when possible. We observe a hybrid work format that provides employees with the flexibility to collaborate with team members based on business needs. 
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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