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Network Operation Center Engineer Jobs in Alaska

GCI

Network Engineer II

Anchorage, AK · On-site

GCI's Network Engineer II will apply engineering principles to multiple sub-groups within the ... Provides detailed reports on network operational status, and milestones related to project ...

GCI

Network Engineer III (Transport)

Anchorage, AK · Remote

GCI's Network Engineer III will apply engineering principles to multiple sub-groups within the ... Provides detailed reports on network operational status, and milestones related to project ...

GCI

Network Engineer III (Transport)

Anchorage, AK · On-site

GCI's Network Engineer III will apply engineering principles to multiple sub-groups within the ... Provides detailed reports on network operational status, and milestones related to project ...

Deeptree

Network Technician II

Wasilla, AK · On-site

$25 - $33/hr

This position is part of the Network Operations Center team so candidates must be passionate about technology, highly skilled at providing amazing customer service, and have the ability to thrive in ...

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All JobsNetwork Operation Center Engineer JobsNetwork Operation Center Engineer Jobs in Alaska

Network Operation Center Engineer information

See Alaska salary details

$33.4K

$117.4K

$170.2K

How much do network operation center engineer jobs pay per year?

As of Aug 11, 2026, the average yearly pay for network operation center engineer in Alaska is $117,430.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,800.00 and $143,800.00 per year, depending on experience, location, and employer.

What are common challenges faced by network operation center engineers and how can they be addressed?

NOC Engineers often encounter challenges such as managing high-pressure incidents, troubleshooting complex network issues, and maintaining clear communication across teams during outages. To address these, it's important to develop strong analytical and problem-solving skills, stay organized with incident tracking tools, and practice effective communication for swift issue escalation and resolution. Regular training and familiarity with monitoring tools can also help NOC Engineers stay prepared for new network technologies and evolving threats.

What is the difference between Network Operation Center Engineer vs Network Support Specialist?

AspectNetwork Operation Center EngineerNetwork Support Specialist
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work Environment24/7 NOC, monitoring networksHelpdesk, troubleshooting networks
Employer & IndustryTelecom, ISPs, large enterprisesIT service providers, corporate IT teams
Job FocusNetwork monitoring, incident responseTechnical support, issue resolution

While both roles involve network troubleshooting and monitoring, Network Operation Center Engineers focus on real-time network management and incident response in a NOC environment. Network Support Specialists typically handle user issues and technical support tasks, often in helpdesk settings. The roles are complementary but differ mainly in scope and environment.

What skills and qualifications are needed to thrive as a network operation center engineer?

To thrive as a Network Operation Center (NOC) Engineer, you need a strong understanding of networking fundamentals, troubleshooting skills, and typically a degree in computer science, information technology, or a related field. Familiarity with network monitoring tools (like SolarWinds or Nagios), ticketing systems, and certifications such as CompTIA Network+ or Cisco CCNA are commonly required. Strong analytical thinking, attention to detail, and effective communication are crucial soft skills for quickly identifying and resolving network issues. These competencies ensure network reliability, minimize downtime, and support seamless business operations.

What is a network operation center engineer?

Network Operation Center (NOC) Engineers are IT professionals responsible for monitoring, maintaining, and troubleshooting computer networks and servers from a centralized location known as the Network Operation Center. Their main duties include identifying and resolving network issues, ensuring network uptime, and providing technical support to prevent outages or disruptions. NOC Engineers often work in shifts to provide 24/7 coverage, supporting the stable and secure operation of an organization's IT infrastructure.
Network Operation Center Engineer jobs near you
Infographic showing various Network Operation Center Engineer job openings in Alaska as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $117,430 per year, or $56.5 per hour.

Customer and Network Support Technician

Alaska Communications

Anchorage, AK • On-site

Full-time

Re-posted 2 days ago

Job description

Job Summary:
Alaska Communications is committed to putting their team first and maintaining a customer-focused approach. They are seeking a Customer and Network Support Technician responsible for monitoring network performance, resolving customer service issues, and managing communication with customers until their issues are resolved.
Responsibilities:
• Responsible for monitoring the network, and are critical to resolving customer service trouble issues and verifying with customers that their issues are resolved.
• Receive phone calls and accept trouble tickets/reports from our Tier I trouble resolution team, managed and strategic customers, Wireless roaming partners, Tier III workgroups and other sources.
• Responsible for the customer’s trouble and manages communication with the customer from the time the report/ticket is received until the issue is resolved.
• Use a variety of systems and tools to isolate the customer’s trouble and either resolve or escalate the issue to the appropriate Tier III resource for resolution. In addition to Tier II customer support responsibilities, the CNST will operate the Alaskan Network Operation Center.
• Receive and resolve all Tier II support escalations for ACS products and services. Examples of products and services include but are not limited to ACS offerings in Wireline, Wireless, Enterprise, Internet and Long-Distance suites.
Qualifications:
Required:
• High school diploma
• Possess and maintain a driver’s license
• Four (4) years training in a relevant telephone apprentice program or equivalent experience leading to journeyman level performance in this specialty
• Two (2) years experience in the skills and work this position will typically perform
• Successfully pass a pre-employment suitability assessment
• Pass either a DOT or non-DOT drug test, depending on position
• Network Technicians are normally required to have and maintain vendor specific training and/or certifications
• May be required to perform duties of a Field Technician, which may require a Medical Certification or a CDL
Company:
Alaska Communications provides an extensive, secure, and reliable network for cloud-enabled IT services statewide. Founded in 1998, the company is headquartered in Anchorage, USA, with a team of 501-1000 employees. The company is currently Late Stage.

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