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Network Observability Jobs in New Mexico (NOW HIRING)

$103K - $155K/yr

Normalize and correlate network performance and fault data from SolarWinds with server and ... Ensure all observability tools comply with DoW STIGs and IL5/IL6 protocols; develop and maintain ...

Senior AI OPS Engineer

Albuquerque, NM · On-site

$103 - $155/hr

Normalize and correlate network performance and fault data from SolarWinds with server and ... Ensure all observability tools comply with DoW STIGs and IL5/IL6 protocols; develop and maintain ...

AIOps Engineer SME

Albuquerque, NM · On-site

$80K - $106K/yr

Normalize and correlate network performance and fault data from SolarWinds with server and ... Ensure all observability tools comply with DoW STIGs and IL5/IL6 protocols; develop and maintain ...

AIOps Engineer SME

Albuquerque, NM · On-site

$131.30 - $237.35/hr

Normalize and correlate network performance and fault data from SolarWinds with server and ... Ensure all observability tools comply with DoW STIGs and IL5/IL6 protocols; develop and maintain ...

New

AIOps Engineer SME

Albuquerque, NM · On-site

$131.30 - $237.35/hr

Normalize and correlate network performance and fault data from SolarWinds with server and ... Ensure all observability tools comply with DoW STIGs and IL5/IL6 protocols; develop and maintain ...

New

... observability, uptime, reliability, and incident response practices, ensuring documentation ... code, networking, identity/access management, and cost optimization. * Ability to develop and ...

Network Observability information

What is network observability?

Network observability refers to the ability to gain deep visibility into all aspects of a computer network’s operations, performance, and health. It involves collecting and analyzing data from various sources such as logs, metrics, and traces to detect issues, optimize performance, and ensure security. Unlike traditional monitoring, observability provides insights into the underlying causes of network problems, enabling faster troubleshooting and proactive management. Network observability tools help organizations maintain reliable, secure, and efficient network infrastructure, which is especially important in complex or large-scale environments.

What are the key skills and qualifications needed to thrive in network observability, and why are they important?

To excel in Network Observability, you need a strong understanding of networking fundamentals, troubleshooting, and data analysis, often supported by a degree in computer science or a related field. Familiarity with monitoring tools like Wireshark, Datadog, Grafana, and knowledge of protocols such as SNMP and NetFlow, as well as relevant certifications (e.g., Cisco CCNA/CCNP), are typically required. Strong problem-solving, attention to detail, and communication skills help professionals quickly identify issues and work with cross-functional teams. These competencies are essential for ensuring network reliability, performance, and rapid incident response in complex IT environments.

What are some common challenges faced by professionals in network observability roles, and how can they be addressed?

Professionals in Network Observability often face challenges like managing large volumes of network data, integrating diverse monitoring tools, and quickly identifying the root cause of network issues. Addressing these challenges typically involves automating data collection, leveraging advanced analytics, and fostering close collaboration with network engineers and security teams. Staying updated with the latest observability platforms and best practices can also help streamline workflows and improve network performance monitoring.

What is the difference between Network Observability vs Network Monitoring?

AspectNetwork ObservabilityNetwork Monitoring
FocusProvides comprehensive insights into network performance, health, and security through data collection, analysis, and visualization.Tracks network uptime, availability, and basic performance metrics to detect outages or issues.
Tools & SkillsUses advanced analytics, telemetry, and machine learning; requires knowledge of data analysis and network architecture.Utilizes monitoring tools like SNMP, ping, and simple dashboards; requires basic network troubleshooting skills.
PurposeEnables proactive troubleshooting, capacity planning, and security analysis by understanding complex network behaviors.Provides real-time alerts and status updates to quickly identify and resolve network issues.

While both roles focus on network health, Network Observability offers a deeper, data-driven understanding of network behavior, supporting proactive management. Network Monitoring is more about real-time detection of outages and basic performance tracking. Organizations often use both to ensure robust network performance and security.

Is network observability a good career?

Network observability is a growing field that involves monitoring and analyzing network performance using tools like telemetry, logs, and metrics. It requires skills in networking, scripting, and understanding of network infrastructure, making it a valuable and in-demand career path with opportunities for advancement. The role often involves working with cloud environments and automation tools, and certifications such as Cisco or Cisco DevNet can enhance job prospects.

What are popular job titles related to Network Observability jobs in New Mexico?

For Network Observability jobs in New Mexico, the most frequently searched job titles are:

What job categories do people searching Network Observability jobs in New Mexico look for?

The top searched job categories for Network Observability jobs in New Mexico are:

Senior AI OPS Engineer

JCS Solutions LLC

Kirtland Air Force Base, NM • On-site

$103K - $155K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago


Job description

Grow, innovate, and generate progress: Harness your expertise to solve challenges and celebrate success!
Job Summary:
JCS Solutions LLC is seeking a Senior AIOps Engineer to support critical mission operations within a secure environment and lead the transformation of our IT Service Management (ITSM) capabilities. This role is responsible for the design, deployment, and management of AIOps solutions that enhance the reliability and security of Department of War (DoW) networks and systems.
Acting as the technical lead for this initiative, you will orchestrate integrations across existing Network Engineering, ServiceNow, and SolarWinds teams. You will utilize Splunk and the Machine Learning Toolkit (MLTK) to provide descriptive and predictive analytics and establish closed-loop automated incident response, ensuring the high availability of mission-essential infrastructure.
What's in it for you:
  • Join a premier technology firm specializing in innovative solutions.
  • Be part of a collaborative, inclusive, and innovative work culture.
  • Enjoy tremendous growth potential in a high-performing team environment.
  • A robust benefits package:
    • Health, dental, and vision insurance
    • Life insurance
    • Short-and-long term disability
    • Paid time off (PTO)
    • 401k retirement plan with employer match
    • Annual Professional Development Reimbursement Program
    • And more!
What you will do:
  • Cross-Functional Leadership: Lead the AIOps platform initiative by acting as the primary technical liaison to existing Network Engineering, ServiceNow, and SolarWinds administration teams to establish unified telemetry pipelines.
  • ITSM Orchestration & Automation: Architect closed-loop remediation workflows by deeply integrating Splunk ITSI alerts with ServiceNow Event Management and Incident Management modules.
  • Mission-Critical Observability: Architect and maintain Splunk AIOps solutions across unclassified and classified enclaves to provide real-time situational awareness.
  • Infrastructure Telemetry Integration: Normalize and correlate network performance and fault data from SolarWinds with server and application logs to provide a holistic view of enterprise health.
  • Advanced ML Development: Deploy custom machine learning models via Splunk MLTK to identify anomalous behavior, potential cyber threats, and infrastructure degradations.
  • Secure Data Integration: Engineer secure data ingestion pipelines for telemetry data from cross-domain solutions and tactical edge devices.
  • Incident Reduction: Utilize IT Service Intelligence (ITSI) to correlate multi-source events, reducing noise and prioritizing high-impact mission alerts.
  • Cyber Defense Support: Collaborate with the Cyber Security Service Provider (CSSP) to integrate AIOps insights into defensive cyber operations (DCO).
  • Compliance & Documentation: Ensure all observability tools comply with DoW STIGs and IL5/IL6 protocols; develop and maintain architectural documentation and compliance traceability.
  • Mission Alignment: Stay current on AIOps and related capabilities relevant to DoD, federal, and intelligence mission systems.
What you will bring:
  • Security Clearance: Active Top Secret / Sensitive Compartmented Information (TS/SCI) required at time of hire.
  • Certification: Active IAT Level II certification (e.g., Security+ CE, CySA+, GSEC, or SSCP) required.
  • Citizenship: United States Citizenship is required.
  • Platform Experience: 7+ years of experience with Splunk Enterprise, including architectural design, cluster management, and advanced Search Processing Language (SPL).
  • AIOps & ITSM: 3+ years of experience implementing AIOps workflows, including integration with enterprise ITSM solutions (ServiceNow) for automated root cause analysis and remediation.
  • Machine Learning: Proven track record of building, testing, and tuning supervised and unsupervised models within the Splunk MLTK.
  • Scripting & Automation: Advanced scripting skills for developing custom search commands, API integrations, and automating remediation tasks (e.g., Python).
  • Leadership: Experience leading technical working groups and directing the efforts of adjacent infrastructure and development teams.
  • Operational Experience: Prior experience working within a DoW/DoD Operations Center (NOC/SOC) or supporting mission-critical systems and networks.
  • Communication: Must be able to present designs, plans, and analyses of alternatives to technical leadership boards for approvals.
How you will wow us:
  • Enterprise Aggregation: Experience aggregating and correlating telemetry from diverse tools, specifically SolarWinds, ServiceNow, and VMware vCenter.
  • Expert Certification: Splunk Enterprise Certified Architect or Splunk ITSI Certified Admin.
  • Cloud Observability: Experience with Cloud Native Computing Foundation (CNCF) observability tools in secure hybrid multi-cloud environments (Azure/AWS).
  • RMF/ATO Knowledge: Understanding of the Risk Management Framework (RMF) and the Authorization to Operate (ATO) process for AI/ML workloads.
JCS Solutions (JCS) is a premier technology firm providing innovative solutions and high-quality services in defense, national security, and civilian sectors. JCS offers enterprise-wide solutions including cloud computing, software development, cybersecurity, digital modernization, and management consulting for the federal government. At JCS, we elevate our customers' mission through the application of technology and professional services. Our commitment to investing in our workforce drives innovation and progress for our clients, employees, and communities.
JCS is both a Great Place to Work and a Top Places to Work certified company.
Our employees embody our core values, and we are looking for others who do too!
  • Customer Experience: Strive for excellence and delight our clients
  • Innovation: Embrace creative thinking to enable continual growth and powerful solutions
  • Accountability: Take ownership of and pride in our actions and service delivery
  • Inspire: Be inspired to be your best self and have fun in the process
  • Integrity: Do the right thing, the right way, every time!
  • Stewardship: The careful and responsible management of something entrusted to our care.
At JCS Solutions, compensation is based on a number of factors such as location, qualifications, and applicable contract terms. The general salary range for this position is as follows: $103,000.00 - $155,000.00.
Commitment to non-discrimination: All qualified applicants will receive consideration for employment without regard to any status protected by applicable federal, state, or local laws.
NOTICE: Please be aware that all JCS Solutions communications related to job interviews and offers from our recruiting team willonlycome from @JCSSolutions.com. We want to emphasize thatwe do not conduct any interviews over Discord, Slack, Skype, Zoom, or any chat app.