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Network Infrastructure Support Analyst Jobs in Baltimore, MD

3M HEALTHCARE

Senior Network Infrastructure Engineer

Laurel, MD · On-site

$106K - $146K/yr

... analyzing existing network platforms and systems, and recommending solutions. * Provide technical input in the design, installation, maintenance, and support of network infrastructure * Support tight ...

First Soft Solutions

Network Engineer

Baltimore, MD · On-site

Design, configure, implement, and maintain enterprise network infrastructure. * Support Cisco technologies including Nexus, ASR, ISE, VPN, NAC, wireless, routing, and switching . * Optimize network ...

First Soft Solutions

Network Engineer

Baltimore, MD · On-site

Design, configure, implement, and maintain enterprise network infrastructure. * Support Cisco technologies including Nexus, ASR, ISE, VPN, NAC, wireless, routing, and switching . * Optimize network ...

Mks2, Llc

Desktop Support Analyst

Fort George G Meade, MD · On-site

$110K - $120K/yr

Desktop Support Analyst Clearance Requirements: Secret or above. Salary Range: $110,000-$120,000 ... infrastructure, network operations, or enterprise IT environments. * Experience diagnosing and ...

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All JobsNetwork Infrastructure Support Analyst JobsNetwork Infrastructure Support Analyst Jobs in Baltimore, MD

Network Infrastructure Support Analyst information

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How much do network infrastructure support analyst jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for network infrastructure support analyst in Baltimore, MD is $40.18, according to ZipRecruiter salary data. Most workers in this role earn between $31.54 and $47.79 per hour, depending on experience, location, and employer.
Infographic showing various Network Infrastructure Support Analyst job openings in Baltimore, MD as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $83,565 per year, or $40.2 per hour.

Director, Network & Infrastructure

Pikesville, MD • On-site

Stevenson University
Colleges, Universities, and Professional Schools • 501 - 1,000 employees
Learn more about Stevenson Universityexternal

Full-time

Re-posted 9 days ago

Key responsibilities

  • Manage and expand the University's network, servers, and telecommunications infrastructure.

  • Install, configure, support, and troubleshoot network components such as routers, firewalls, and switches.

  • Monitor network health, report issues, and ensure the operation of data centers and enterprise systems.

Job description

Position Description
Posting Number 201201525P Position Title Director, Network & Infrastructure Department Information Technology Position Summary
The Director, Network & Infrastructure is responsible for managing and expanding operational activities associated with the University's network, servers & telecommunications infrastructure. The scope of the supported infrastructure includes over 160 servers both physical and virtual, a wired and wireless network in excess of 15,000 endpoints across four campuses and in over 60 buildings, 100+ terabytes of SAN storage and a VOIP telephone system with more than 1400 phone lines, voicemail and unified communications. The Manager, Network & Infrastructure together with the CIO jointly share responsibility for IT data security and privacy concerns.
Education/Experience
Bachelor's degree in IT or a related field plus three years of experience in people and project management in addition to ten+ years of hands on experience with network infrastructure or equivalent combination of education and experience. Industry certifications in a relevant field is a plus. The manager's position is hands-on and the manager is expected to be able to perform the duties of any member of the network and infrastructure team
Valid driver's license with good driving record; must be insurable.
Knowledge/Skills/Ability
  • Able to work well under aggressive deadlines.
  • Thorough knowledge of data communications and network technologies and server hardware, storage systems and operating systems
  • Excellent project management skills; ability to organize and prioritize multiple complex projects.
  • Sound judgment, integrity, and commitment to the mission, vision, and values of Stevenson University.
  • Excellent communication skills; both written and oral with technical and non-technical colleagues and clients.
  • Excellent team-building skills with technical and non-technical colleagues and clients; excellent supervisory skills.
  • Experience with formal change management control.
  • Experience with requirements development and RFP processes, vendor evaluation and relationships management desirable.
  • Experience with Aruba, Nortel, Cisco, MS Server and IP Telephony products desirable preferred.
  • A practical level of experience implementing and administrating common TCP/IP-based services, including DNS, DHCP, HTTP, FTP, SMTP, etc.
  • Ability to take direction from others, as well as work independently with limited direct supervision.
  • Dependability, flexibility and willingness to adhere to non-standard work schedule mandatory. This position is a 247365 support position which includes rotating on call support responsibilities.
  • Experience with performance monitoring and analysis on large networks.
  • Experience using tools associated with packet sniffing and packet shaping.
  • Experience and/or knowledge of network security principles
  • Ability to carry cell phone at all times and respond to calls from CIO.
  • Must be fluent in English verbal and written.
  • Ability to work evenings and weekends as needed.
  • Ability to travel between campuses.
Physical Requirements
Medium work: Exerting up to 50 pounds of force occasionally and/or a negligible amount of force constantly to move objects. Activity includes keyboarding, standing and/or sitting, walking, lifting, climbing, stooping, kneeling, crouching, crawling, reaching, talking and hearing. Close visual acuity to perform an activity such as viewing a computer terminal and reading printed materials. Subject to both environmental conditions; activities occur inside and outside.
Essential Functions
  • Manage Network and infrastructure staff.
  • Responsible for the operation of three full function data centers.
  • Responsible for hiring and performance evaluations of the staff within the network and infrastructure team.
  • Proactively develop strategies that enable prompt resolutions to issues regarding IT data security and privacy.
  • Install, configure, support and troubleshoot routers, firewalls and switches and all infrastructure components.
  • Monitor the health of the network infrastructure. Report and resolve any issues.
  • Identify, research, and propose new technologies, services, and/or products to enhance the functionality, and/or cost effectiveness of the college's network and telecommunications infrastructure.
  • Maintain and improve the college's network and enterprise systems in order to provide maximum performance and reliability.
  • Collaborate with OIT senior level staff on projects and division-wide initiatives.
  • Revise and/or develop college OIT policies and procedures, including but not limited to policies pertaining to network technologies, enterprise systems, technology support and network security.
  • Ensure timely resolution of service incidents and completion of client service requests.
  • Manage operational area projects including completion of standard project plan documentation, development and management of project schedule and resources, and regular project status reporting on schedule, budget, and expected results.
  • Ensure thorough research, development, and communication regarding the introduction of new equipment, software or services, in order to minimize the introduction of failure and vulnerabilities into the college's technical environment.
  • Lead staff in adapting to new equipment, software, services, policies and procedures.
  • Build a positive team environment in which roles and responsibilities are clearly defined aligned with industry best practices.
  • Ensure appropriate training/staff development.
  • Develop a client service-oriented, efficient staff team.
  • Evaluate and performance appraise, mentor and guide Network and Enterprise staff.
Reports To CIO Quick Link for Posting https://stevenson.peopleadmin.com/postings/11127
Posting Information
Number of Available Positions 1 Work Location Owings Mills Position Category Staff Position Type Full-Time Months/Year 12 Hrs/Week 40 Hrs/Year 2080 If scheduled to work less than 12 months, beginning date Ending Date FLSA Exempt Payroll Biweekly Hiring Salary Range Anticipated to be $90,000 to $102,000 Benefits https://www.stevenson.edu/human-resources/benefits/ Recruitment Instructions Open to All Applicants Posting Date 08/26/2026 Closing Date/Application Deadline Open Until Filled No EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, genetics, or any other characteristic protected by law.

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