CX Specialist I, VoIP
Mobile, AL · On-site
... advanced engineering, networking, or leadership roles. From Customer Experience Specialist, VoIP you will have a perfect springboard into all areas of C Spire and develop robust career skills ...
Mobile, AL · On-site
... advanced engineering, networking, or leadership roles. From Customer Experience Specialist, VoIP you will have a perfect springboard into all areas of C Spire and develop robust career skills ...
Mobile, AL · On-site
... advanced engineering, networking, or leadership roles. From Customer Experience Specialist, VoIP you will have a perfect springboard into all areas of C Spire and develop robust career skills ...
Mobile, AL · On-site
... advanced engineering, networking, or leadership roles. From Customer Experience Specialist, VoIP you will have a perfect springboard into all areas of C Spire and develop robust career skills ...
Mobile, AL · On-site
... advanced engineering, networking, or leadership roles. From Customer Experience Specialist, VoIP you will have a perfect springboard into all areas of C Spire and develop robust career skills ...
Our Engineers have the privilege of working on complex, highly engineered machines and are involved ... Ability to build and maintain an internal network with colleagues globally. * Airbus aircraft ...
Our Engineers have the privilege of working on complex, highly engineered machines and are involved ... Ability to build and maintain an internal network with colleagues globally. * Airbus aircraft ...
Pensacola, FL · On-site
$86K - $198K/yr
Application Security Engineer The Opportunity: Everyone is trying to "harness the cloud," but not ... Knowledge of networking protocols Clearance: Applicants selected will be subject to a security ...
Pensacola, FL · On-site
$86K - $198K/yr
Application Security Engineer The Opportunity: Everyone is trying to "harness the cloud," but not ... Knowledge of networking protocols Clearance: Applicants selected will be subject to a security ...
Pensacola, FL · On-site
$86K - $198K/yr
Application Infrastructure Engineer The Opportunity: Everyone is trying to "harness the cloud," but ... Experience with vSphere administration, networking, server management, and virtual environments
Pensacola, FL · On-site
$86K - $198K/yr
Application Infrastructure Engineer The Opportunity: Everyone is trying to "harness the cloud," but ... Experience with vSphere administration, networking, server management, and virtual environments
Pensacola, FL · On-site
$16.50 - $21.50/hr
As a subsidiary of Ferrovial, Webber has access to a global network of skilled engineers, best-in-class technology and vast resources. Why Ferrovial? * Global presence, local impact : Be part of a ...
Pensacola, FL · On-site
$16.50 - $21.50/hr
As a subsidiary of Ferrovial, Webber has access to a global network of skilled engineers, best-in-class technology and vast resources. Why Ferrovial? * Global presence, local impact : Be part of a ...
Lead the network of site rotating equipment engineers through technical leadership, coaching, mentorship, and influence without direct supervisory responsibility. * Facilitate cross-site ...
Lead the network of site rotating equipment engineers through technical leadership, coaching, mentorship, and influence without direct supervisory responsibility. * Facilitate cross-site ...
Lead the network of site rotating equipment engineers through technical leadership, coaching, mentorship, and influence without direct supervisory responsibility. * Facilitate cross-site ...
Lead the network of site rotating equipment engineers through technical leadership, coaching, mentorship, and influence without direct supervisory responsibility. * Facilitate cross-site ...
Pensacola, FL · On-site
$16.50 - $21.50/hr
As a subsidiary of Ferrovial, Webber has access to a global network of skilled engineers, best-in-class technology and vast resources. Why Ferrovial? * Global presence, local impact : Be part of a ...
Pensacola, FL · On-site
$16.50 - $21.50/hr
As a subsidiary of Ferrovial, Webber has access to a global network of skilled engineers, best-in-class technology and vast resources. Why Ferrovial? * Global presence, local impact : Be part of a ...
$61K - $79K/yr
We are looking for a Supervisor, Quality Engineer to support the manufacture and delivery of some ... In this dynamic environment, you will have the opportunity to network across our businesses and ...
$61K - $79K/yr
We are looking for a Supervisor, Quality Engineer to support the manufacture and delivery of some ... In this dynamic environment, you will have the opportunity to network across our businesses and ...
Foley, AL · On-site
$61K - $79K/yr
We are looking for a Supervisor, Quality Engineer to support the manufacture and delivery of some ... In this dynamic environment, you will have the opportunity to network across our businesses and ...
Foley, AL · On-site
$61K - $79K/yr
We are looking for a Supervisor, Quality Engineer to support the manufacture and delivery of some ... In this dynamic environment, you will have the opportunity to network across our businesses and ...
Participate in a collaborative, team driven network and interact with multiple departments. Receive ... To work alongside and learn from a senior developer while designing, building, and maintaining Real ...
Participate in a collaborative, team driven network and interact with multiple departments. Receive ... To work alongside and learn from a senior developer while designing, building, and maintaining Real ...
Participate in a collaborative, team driven network and interact with multiple departments. Receive ... To work alongside and learn from a senior developer while designing, building, and maintaining Real ...
Participate in a collaborative, team driven network and interact with multiple departments. Receive ... To work alongside and learn from a senior developer while designing, building, and maintaining Real ...
Participate in a collaborative, team driven network and interact with multiple departments. Receive ... To work alongside and learn from a senior developer while designing, building, and maintaining Real ...
Participate in a collaborative, team driven network and interact with multiple departments. Receive ... To work alongside and learn from a senior developer while designing, building, and maintaining Real ...
We have an immediate opening for a Software Developer who has experience in Mobile (iOS/Android ... Network Communication. Experience with MEAN stack. Required: U.S citizenship or Permanent Residency ...
We have an immediate opening for a Software Developer who has experience in Mobile (iOS/Android ... Network Communication. Experience with MEAN stack. Required: U.S citizenship or Permanent Residency ...
We have an immediate opening for a Software Developer who has experience in Mobile (iOS/Android ... Network Communication. * Experience with MEAN stack. Required: * U.S citizenship or Permanent ...
We have an immediate opening for a Software Developer who has experience in Mobile (iOS/Android ... Network Communication. * Experience with MEAN stack. Required: * U.S citizenship or Permanent ...
Pensacola, FL · On-site
$75K - $98K/hr
Apply foundational networking knowledge to assist in troubleshooting connectivity, routing, and switching issues in coordination with network engineering teams. Qualifications: * Active Secret ...
New
Pensacola, FL · On-site
$75K - $98K/hr
Apply foundational networking knowledge to assist in troubleshooting connectivity, routing, and switching issues in coordination with network engineering teams. Qualifications: * Active Secret ...
New
Systems Engineering (Software) - Expertise in systems analysis, design definition, software development, systems testing, implementation, and maintenance of server and network infrastructure, along ...
Systems Engineering (Software) - Expertise in systems analysis, design definition, software development, systems testing, implementation, and maintenance of server and network infrastructure, along ...
Pensacola, FL · On-site
$75K - $98K/yr
Apply foundational networking knowledge to assist in troubleshooting connectivity, routing, and switching issues in coordination with network engineering teams. * Active Secret clearance with the ...
Pensacola, FL · On-site
$75K - $98K/yr
Apply foundational networking knowledge to assist in troubleshooting connectivity, routing, and switching issues in coordination with network engineering teams. * Active Secret clearance with the ...
$86K - $198K/yr
Application Security Engineer The Opportunity: Everyone is trying to "harness the cloud," but not ... Knowledge of networking protocols Clearance: Applicants selected will be subject to a security ...
$86K - $198K/yr
Application Security Engineer The Opportunity: Everyone is trying to "harness the cloud," but not ... Knowledge of networking protocols Clearance: Applicants selected will be subject to a security ...
$26.5K - $36.4K
0% of jobs
$36.4K - $46.3K
1% of jobs
$46.3K - $56.2K
3% of jobs
$56.2K - $66.1K
7% of jobs
$66.1K - $75.9K
12% of jobs
$76.8K is the 25th percentile. Wages below this are outliers.
$75.9K - $85.8K
21% of jobs
The median wage is $89.7K / yr.
$85.8K - $95.7K
15% of jobs
$95.7K - $105.6K
12% of jobs
$110.8K is the 75th percentile. Wages above this are outliers.
$105.6K - $115.5K
8% of jobs
$115.5K - $125.3K
19% of jobs
$125.3K - $135.2K
2% of jobs
$26.5K
$93.3K
$135.2K
| Aspect | Network Engineer | Network Administrator |
|---|---|---|
| Certifications | CCNA, CompTIA Network+ | CCNA, CompTIA Network+ |
| Work Environment | Designing, implementing, and troubleshooting networks | Managing and maintaining existing network infrastructure |
| Primary Focus | Building and optimizing network systems | Ensuring network stability and performance |
| Industry Usage | IT, telecommunications, large enterprises | Small to medium businesses, organizations |
While both roles require similar certifications and work in network environments, Network Engineers focus on designing and deploying network solutions, whereas Network Administrators manage and maintain existing networks to ensure smooth operation.

7.8
Based on 13 frontline employees who took The Breakroom Quiz
28th of 82 rated telecommunications companies
Our Vision: Be the best at what we do. Our Mission: Improve lives through technology.
Summary:
Customer Inspired isn't our slogan - it's our driving force, and C Spire team members live it. We aim to engage the exceptional and embrace operational excellence to best deliver connectivity and technology solutions that advance our communities and customers' lives. It's a challenging goal, but we have a winning team that is looking to grow.Responsibilities:
What You Will Do
In all of your duties, you will have a relentless, obsessive, yet disciplined approach to manage all details to perfection and deliver desired results.
Provide remote technical support for VoIP-related issues within BroadWorks, Webex Calling, and telephony systems
Troubleshoot VoIP issues across multiple layers, isolating customer-side vs. platform-side behavior
Document support tickets completely, maintaining thorough troubleshooting records
Follow up with customers to ensure issue resolution and satisfaction
Identify trends and recurring problem patterns, proposing solutions or service improvements
Collaborate with cross-functional teams, including Tier 3 engineers and vendors, to resolve escalated issues
Stay current on VoIP technologies, emerging trends, and best practices to enhance diagnostic capabilities
Perform additional duties as assigned
This position is an exceptional introduction to VoIP engineering and customer-focused technical operations, offering room to grow into advanced engineering, networking, or leadership roles. From Customer Experience Specialist, VoIP you will have a perfect springboard into all areas of C Spire and develop robust career skills
Qualifications:
What You Will Bring
As a C Spire team member you will bring a relentless obsession to be the best in our industry and a winning mentality, determined to outsmart and outdo competitors. You will have a single-minded commitment to unbeatable internal customer and external customer experience. To support our Customer Experience team you will have an unapologetic passion for innovation and technology and an uncompromising drive toward continuous improvement.
For Specialist I, we require:
At least two years of customer service experience
Strong understanding of networking principles and protocols related to VoIP systems
Strong documentation skills and attention to detail
Ability to identify and analyze trends in recurring VoIP issues
Exceptional troubleshooting and problem-solving skills
Strong communication skills and customer service mindset
We will give special consideration to candidates who have:
Experience using diagnostic tools such as Wireshark
Experience supporting UCaaS, CPaaS, or SIP trunking environments
Associate's degree in networking, computer technology, or CCNA (preferred)
Previous work in telecom, managed services, or enterprise VoIP support
Advanced troubleshooting experience across routers, switches, firewalls, DHCP, DECT, SIP-to-analog hardware, or VoIP QoS
What You Will Gain
A great workplace needs more than dental coverage, though we provide that and excellent health insurance. But that's just the start. We make sure working at C Spire is the best career experience around. And Forbes has named us one of America's Best Midsize Employers multiple times because of it.
For our full-time employees we offer:
Competitive Compensation Package
Blue Cross Blue Shield Health Insurance
401k Match
Tuition Assistance Programs
Complimentary Wireless Service & Device*
Teladoc Telemedicine
WellBeacon Wellness Program
Paid Talent Referral Opportunities
Physical Requirements / Working Conditions
Must be able to sit for long periods and use a computer keyboard and/or mouse while viewing a computer screen.
*Complimentary wireless service and device available to team members in our wireless footprint.
If you want to work hard, achieve a lot, and make a difference, then C Spire is the place for you.
Sourced by ZipRecruiter
Media and telecom
1,001 - 5,000 Employees
Ridgeland, MS, US
1988